Compare SessionCam vs Countly vs UserReport

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Crozscore:

76%
what is this?
90%
44%
interest falling

Crozscore:

82%
what is this?
96%
48%
no significant changes

Crozscore:

83%
what is this?
74%
38%
interest falling
SessionCam screenshot view 1 more Countly screenshot view 3 more UserReport screenshot view 3 more

Software Description:

SessionCam enables businesses to record customer activity on a website and replay a video-like recording of the interaction. This shows mouse movement, page scrolling, form-based data entry and mobile gestures in the context of the actual web page design and content for that session. SessionCam also aggregates recorded data to generate heatmaps and analyse conversion funnels.

Software Description:

Countly is world's leading open-source, enterprise mobile and web analytics & marketing platform. Countly software is provided in two editions; self-hosted or private cloud Enterprise Edition with support and SLA coverage, and Community Edition with a free-to-use non-commercial license.

Software Description:

UserReport is based on two simple tools – a survey and a feedback forum. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve.

Free and easy to use
Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in!

Demographics
There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away!

Net Promoter Score
NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics!

Google Analytics integration
Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights!

Features:

  • Data Visualization
  • Analytics
  • API

Features:

  • Multi-Site
  • Bug Tracking
  • Marketing Automation
  • Audience Targeting
  • External Integrations
  • Scheduling
  • Multi-App
  • A/B Testing
  • Referral Tracking
  • Multi-User
  • Data Export
  • API
  • Conversion Tracking
  • Data Visualization
  • Analytics
  • Dashboard
  • Notifications

Features:

  • Email Integration
  • Analytics
  • Dashboard
  • Multi-User
  • Multi-Site
  • Data Visualization
  • API
  • Data Export
  • External Integrations

Summary:

  • Form Analytics - Watch recordings of customer drop-off at any point to understand the reasons for abandonment

  • Funnels - Build conversion funnels to assess drop-off between form pages

  • Heatmaps - Create dramatic illustrations of your users 'in-page' behaviour

  • Session Replay - Watch recordings of customers using your website

Summary:

  • send push notifications to increase engagement.

  • With Countly’s user analytics feature, you can get insights from each and every user, and take actions.

  • Countly provides daily, weekly and monthly retention breakdown, with an eye-catching user interface, so you can get an insight of how often your users return and engage with your application.

  • Get more with funnels.

  • Connect with user profiles.

  • Performing A/B testing analysis to see which versions perform better, and act according to results.

  • Increase loyalty, user retention & satisfaction with push notifications.

Summary:

  • User engagement tools, that help build better products.

  • UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

  • Running as an integrated part of your website or app, it enables you to have direct interaction with your users.

Pricing:

  • Starting from: $50.00/month
  • Credit card required: N/A
  • Free 21-day trial. Monthly plans available from $50 per month. Enterprise Level - ideal for larger websites.

FAQs:

    Who are the main user groups of this service?
  • Digital marketing and CRO professionals looking to improve the customer journey on their websites. Typically large brands with a focus on e-commerce.

  • What is this service generally used for?
  • To identify usability issues and improve conversion rates.

  • What platforms does this service support?
  • Browser based only (incl mobile)

  • What are some applications this service is commonly used in tandem with?
  • Analytics packages, A/B testing software, Voice of the Customer platforms

  • Does this service integrate with any other apps?
  • Google Analytics, Adobe Site Catalyst, Optimizely, Maxymiser, Olark. Wordpress

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple users can access the same account with shared functionality

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 4 levels of customer support backed up by an on-line ticket system, including a wiki and how-to guides and videos.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2015
Based in:
Norwich
Employees:
51-200
Likes:
Followers:
1.5k

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
691
Followers:
4.92k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses SessionCam
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Countly
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Turkish, Chinese, English
Regional Restrictions:
No restrictions.

Other:

Who uses UserReport
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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