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About SessionCam

SessionCam enables businesses to record customer activity on a website and replay a video-like recording of the interaction. This shows mouse movement, page scrolling, form-based data entry and mobile gestures in the context of the actual web page design and content for that session. SessionCam also aggregates recorded data to generate heatmaps and analyse conversion funnels.

About Brand24

Brand24 provides a simple solution that allows you to both track and engage in online conversations relevant to your business. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers. React and engage quickly to real-time comments made about your brand. Follow-up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of you. 80% of consumers do research or ask online before making a buying decision. Brand24 gives you the listening tools to find these leads, identify where to promote products and find customers before they find you.

About bpm'online marketing

Use out-of-the-box processes for lead management

Bpm’online marketing provides best practice processes for efficient lead management – from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads.

Maintain a constant dialogue with your customers

Use email-marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.

Features

  • A/B Testing
  • Analytics
  • API
  • Big Data
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Features

  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring

Features

  • A/B Testing
  • API
  • Audience Targeting
  • Brand Management
  • Budgeting
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration

Summary

  • Form Analytics - Watch recordings of customer drop-off at any point to understand the reasons for abandonment

  • Funnels - Build conversion funnels to assess drop-off between form pages

  • Heatmaps - Create dramatic illustrations of your users 'in-page' behaviour

  • Session Replay - Watch recordings of customers using your website

Summary

  • Real-time Internet Monitoring

  • Influencer Analysis

  • Sentiment Analysis

  • Collaborative Work & Report Generation

  • Competitor Knowledge

  • Mobile App for iOS/Android

Summary

    No key features associated with this application.

Pricing

  • Starting from: $50.00/month
  • Credit card required: No
  • Free 21-day trial. Monthly plans available from $50 per month. Enterprise Level - ideal for larger websites.

Pricing

  • Starting from: $49.00/month
  • Credit card required: No
  • Plus: $49 per month
    Premium: $99 per month
    Max: $349 per month

Pricing

bpm'online marketing

$875.00
1 user(s) / year
Included in plan:
  • 360° customer view
  • Segmentation
  • Website behavior tracking
  • Lead management
  • Trigger campaigns
  • Personalized email marketing
  • Event management
  • Business process management
  • Productivity tools
  • System designer

FAQs

    Who are the main user groups of this service?
  • Digital marketing and CRO professionals looking to improve the customer journey on their websites. Typically large brands with a focus on e-commerce.

  • What is this service generally used for?
  • To identify usability issues and improve conversion rates.

  • What platforms does this service support?
  • Browser based only (incl mobile)

  • What are some applications this service is commonly used in tandem with?
  • Analytics packages, A/B testing software, Voice of the Customer platforms

  • Does this service integrate with any other apps?
  • Google Analytics, Adobe Site Catalyst, Optimizely, Maxymiser, Olark. Wordpress

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple users can access the same account with shared functionality

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 4 levels of customer support backed up by an on-line ticket system, including a wiki and how-to guides and videos.

FAQs

    Who are the main user groups of this service?
  • We monitor over 30,000 brands and products. Including companies like Intel, Panasonic, IKEA, Vichy, Air France, GlaxoSmithKleine and Samsung. Apart from brands themselves, our second largest customer group are all types of agencies – PR agencies, social media agencies, marketing agencies, interactive agencies, etc. 50% of our subscribers are small and medium companies - i.e. doctors, shop owners, restaurant owners, startups, ebay sellers.

  • What is this service generally used for?
  • Brand24 is an online monitoring and analytics tool that helps brands understand their audience, track online mentions and reach out to prospects and current customers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Brand24 enables its users to share projects, alerts and results across teams.

  • Does this service offer guides, tutorials and or customer support?
  • Brand24 offers many support options: via phone, FAQs. video tutorials and for all professional packages - 24/7 online support.

FAQs

    What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • What is this service generally used for?
  • History of customers’ events
    Understanding customer needs and preferences
    Intelligent data enrichment
    Profile completeness
    Data cleansing and merge duplicates
    Customer database analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • What are some applications this service is commonly used in tandem with?
  • Integration:

    Twitter,
    Facebook,
    Google Contacts and Calendars,
    LDAP,
    IMAP,
    MS Exchange,
    Google Maps,
    OpenStreetMap,
    MailChimp / Mandrill

  • Does this service offer guides, tutorials and or customer support?
  • Support:

    Phone support
    Knowledge base
    Customer success management
    Academy
    Community
    ITIL/ITSM

  • Who are the main user groups of this service?
  • Enterprises
    Mid-size companies
    Startups
    Small companies

Vendor Information

Founded:
2015
Based in:
Norwich
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.96k

Other

Who uses SessionCam
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Brand24
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Polish, Indonesian, English
Regional Restrictions:
No restrictions.

Other

Who uses bpm'online marketing
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, German, French, Portuguese, English
Regional Restrictions:
No restrictions.
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