Compare SessionCam vs bpm'online marketing

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Crozscore:

73%
what is this?
80%
54%
interest falling

Crozscore:

75%
what is this?
41%
interest rising
SessionCam screenshot view 1 more bpm'online marketing screenshot view 1 more

Software Description:

SessionCam enables businesses to record customer activity on a website and replay a video-like recording of the interaction. This shows mouse movement, page scrolling, form-based data entry and mobile gestures in the context of the actual web page design and content for that session. SessionCam also aggregates recorded data to generate heatmaps and analyse conversion funnels.

Software Description:

Use out-of-the-box processes for lead management

Bpm’online marketing provides best practice processes for efficient lead management – from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads.

Maintain a constant dialogue with your customers

Use email-marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.

Features:

  • Analytics
  • API

Features:

  • Batch Permissions & Access
  • Password & Access Management
  • Link Tracking
  • Contact Sharing
  • Contact Management
  • Email Integration
  • Customer Management
  • Google Apps Integration
  • Marketing Automation
  • Social-Media Integration
  • Notifications
  • Lead Scoring
  • Lead Management
  • Multi-User
  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Export
  • Conversion Tracking
  • Forecasting
  • API
  • Data Import
  • External Integrations
  • A/B Testing
  • Audience Targeting
  • Data Visualization

Summary:

  • Form Analytics - Watch recordings of customer drop-off at any point to understand the reasons for abandonment

  • Funnels - Build conversion funnels to assess drop-off between form pages

  • Heatmaps - Create dramatic illustrations of your users 'in-page' behaviour

  • Session Replay - Watch recordings of customers using your website

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Basic Plan - free. Up to 500 page impressions recorded per month. Enterprise Level - ideal for larger websites.

bpm'online marketing

$875.00
1 user(s) / year
Included in plan:
  • 360° customer view
  • Segmentation
  • Website behavior tracking
  • Lead management
  • Trigger campaigns
  • Personalized email marketing
  • Event management
  • Business process management
  • Productivity tools
  • System designer

FAQs:

    Who are the main user groups of this service?
  • Digital marketing and CRO professionals looking to improve the customer journey on their websites. Typically large brands with a focus on e-commerce.

  • What is this service generally used for?
  • To identify usability issues and improve conversion rates.

  • What platforms does this service support? (e.g. native mobile apps)
  • Browser based only (incl mobile)

  • What are some applications this service is commonly used in tandem with?
  • Analytics packages, A/B testing software, Voice of the Customer platforms

  • Does this service integrate with any other apps?
  • Google Analytics, Adobe Site Catalyst, Optimizely, Maxymiser, Olark. Wordpress

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Multiple users can access the same account with shared functionality

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 4 levels of customer support backed up by an on-line ticket system, including a wiki and how-to guides and videos.

FAQs:

    What platforms does this service support? (e.g. native mobile apps)
  • Platforms: Android, iOS, Mac, Windows, Web-based.

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • What is this service generally used for?
  • History of customers’ events
    Understanding customer needs and preferences
    Intelligent data enrichment
    Profile completeness
    Data cleansing and merge duplicates
    Customer database analytics

  • Does this service offer multi-user capability? (e.g. teams)
  • Software offers multi-user capability.

  • What are some applications this service is commonly used in tandem with?
  • Integration:

    Twitter,
    Facebook,
    Google Contacts and Calendars,
    LDAP,
    IMAP,
    MS Exchange,
    Google Maps,
    OpenStreetMap,
    MailChimp / Mandrill

  • Does this service offer guides, tutorials and or customer support?
  • Support:

    Phone support
    Knowledge base
    Customer success management
    Academy
    Community
    ITIL/ITSM

  • Who are the main user groups of this service?
  • Enterprises
    Mid-size companies
    Startups
    Small companies

Publisher:

Founded:
2015
Based in:
Norwich
Employees:
Founder
Likes:
Followers:
1.49k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
11.6k
Followers:

Other:

Who uses SessionCam
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses bpm'online marketing
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Hebrew, Polish, Turkish, Russian, Spanish, Italian, German, French, Portuguese, English
Regional Restrictions:
No restrictions.
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