Compare ServiceTree vs Katalon Studio vs Autotask

More Information More Information More Information

Crozscore:

49%
what is this?
12%
interest falling

Crozscore:

89%
what is this?
91%
33%
interest rising

Crozscore:

88%
what is this?
88%
42%
interest falling
ServiceTree screenshot view 2 more Katalon Studio screenshot view 2 more Autotask screenshot view 4 more

Software Description:

ServiceTree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation' platform for MSPs and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.

Software Description:

Katalon Studio enhances Selenium and Appium with a complete test automation framework that helps you start testing in no time.

Setup Project:
* Provides project templates for organizing test cases, object repository and keywords
* Fully supports Web, Android, iOS and API testing on all operating systems
* Easy to integrate with Jenkins, GIT, JIRA, and qTest with native plugins

Create Tests:
* Records actions on Web & Mobile to generates scripts with hundreds of built-in keywords
* Builds advanced scripts with IDE or customize steps with tabular interface easily
* Useful built-in object spy, code completion, in context reference, refactoring helper to make scripting more enjoyable

Execute Tests:
* Runs/Debug test cases or test suites using multiple configurations and data sets
* Runs test at any step on multiple browsers and devices locally or with cloud services
* CLI and command line generator enable CI/CD and DevOps practices
* Includes run-time rules to automatically handle complex execution flows

Report and Debug
* With advanced logging, debug data, screenshots and videos
* Customizable post execution workflow to notify, submit bug or process the execution results
* Dashboards, flaky metrics and coverage execution results to improve automation strategy

Test Maintenance
* Automatically updates all associated test cases and suites when objects are changed
* Allows easy management and maintenance of tests, data and keywords
* Imports external libraries to improve the automation functions beyond Selenium and Appium limit

Software Description:

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

Features:

Features:

  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Data Export
  • External Integrations
  • API
  • Data Import
  • Notifications

Features:

  • Notifications
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Project Management

Summary:

    No key features associated with this application.

Summary:

  • Powerful web & app automation testing solution helps you test more, test faster, launch better software.

  • A single installation package contains everything you need to deploy a powerful test automation tool.

  • Built-in templates with clear tutorials help you quickly build and run your automation test scripts.

  • New testers can use recording and keywords to build automation tests, while expert testers have a full IDE to build advanced scripts.

  • Reduce time to open large project or lengthy test cases.

  • Direct JIRA ticket submission from your automation test.

Summary:

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Jira, GIT, Qtest, Kobiton, CI, Sauce Labs, BrowserStack, Selenium Grid, Slack

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Window, Macintosh, Linux, IOS, Android

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Katalon Studio enhances Selenium and Appium with a complete test automation framework

  • Who are the main user groups of this service?
  • Manual testers, automated testers, beginners, professional testers

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Jira, GIT, Qtest, Kobiton, CI, Sauce Labs, BrowserStack, Selenium Grid, Slack

FAQs:

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
9
Followers:
2

Publisher:

Founded:
-
Based in:
Atlanta
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
15.2k
Followers:
15.3k

Other:

Who uses ServiceTree
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Katalon Studio
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, German, English, Dutch
Regional Restrictions:
No restrictions.
Back to top