Compare ServiceTree vs Autotask vs Ravetree

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Crozscore:

82%
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92%
42%
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Crozscore:

73%
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89%
23%
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ServiceTree screenshot view 2 more Autotask screenshot view 4 more Ravetree screenshot view 5 more

Software Description:

ServiceTree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation' platform for MSPs and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.

Software Description:

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

Software Description:

Ravetree is a work management software platform that empowers teams to deliver work faster, be more informed, and spend less time searching for information. Project-driven organizations around the world use Ravetree to manage their projects, resources, and client information—all in one place. Companies love Ravetree’s elegant and clean user interface, which makes it easy to communicate and collaborate with colleagues and clients. Ravetree eliminates the pain of moving between different applications, relying on cumbersome spreadsheets, and entering the same data in multiple places.

Other tools are geared towards either project managers or team members, but not both. Ravetree has solved this problem by providing the powerful features needed by project managers, while offering the usability and intuitiveness needed by team members who just want to get work done. Ultimately, companies benefit from having a single source of truth from which they can optimize their operations and easily see the big picture.

Ravetree has a 5-star customer support rating, and takes pride in being a customer-focused company. Training, setup, and customer support are 100% free. Schedule a demo today to find out why companies are moving from the other platforms to Ravetree.

Features:

Features:

  • Notifications
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Project Management

Features:

  • Task Scheduling/Tracking
  • File Sharing
  • Document Comparison
  • Customer Management
  • Dashboard
  • Calendar Management
  • Scheduling
  • Multi-User
  • Project Management
  • Supplier Management
  • Notifications
  • Data Export
  • Contact Sharing
  • Batch Permissions & Access
  • Budgeting
  • Contact Management
  • Expense Tracking
  • External Integrations
  • Data Import
  • Forecasting
  • Data Visualization

Summary:

    No key features associated with this application.

Summary:

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

Summary:

  • Project Management

  • Time Tracking

  • Resource Planning

  • Digital Asset Management

  • File Approval Workflows

  • Expense Tracking

  • Request Forms

  • Custom Fields

  • Alerts

  • CRM

Monthly

$39.00
1 user(s) / month
Included in plan:
  • Free Training
  • Free Setup
  • Free Customer Support

Quarterly

$34.00
1 user(s) / month
Included in plan:
  • Free Training
  • Free Setup
  • Free Customer Support

Yearly

$29.00
1 user(s) / month
Included in plan:
  • Free Training
  • Free Setup
  • Free Customer Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

FAQs:

    Does this service integrate with any other apps?
  • Google Drive, OneDrive, Box, Dropbox, Google Contacts, and Evernote.

  • Does this service offer guides, tutorials and or customer support?
  • Free customer support, live video conference training, and video tutorials.

  • What is this service generally used for?
  • Professional services management.

  • Who are the main user groups of this service?
    • Marketing & Advertising Agencies
    • Management Consulting
    • Engineering & Architecture
    • Universities
    • Non-Profits
    • Accounting Firms
    • Law Firms

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10
Followers:
4

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
15.2k
Followers:
15.4k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
128
Followers:
492

Other:

Who uses ServiceTree
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Dutch, Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Ravetree
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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