Compare ServiceTrade vs Hippo CMMS vs UpKeep

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87%
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88%
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ServiceTrade screenshot view 5 more Hippo CMMS screenshot view 4 more UpKeep screenshot view 4 more

Software Description:

ServiceTrade helps commercial service contractors deliver amazing customer service that makes their business more valuable. Our customer service features enable online engagement throughout the service cycle and build profitable, long-term relationships.

Through ServiceTrade, impress customers with media-rich online quotes, after-service reports with photos from techs’ mobile devices, and an online portal with their full service history.

ServiceTrade streamlines service operations by managing work orders, scheduling planned and emergency services, and integrating with most accounting platforms to eliminate double data entry.

ServiceTrade’s web and mobile applications convert service delivery into digital marketing impressions that are memorable and helpful to customers.

Software Description:

Hippo CMMS is a powerful, user-friendly web based maintenance management software system. Hippo's all-in-one CMMS platform is applicable for a wide variety of industries including manufacturing, healthcare, hospitality, education, municipalities, and more. This easy-to-use maintenance management solution comes equipped with all the tools to better manage work orders, preventive maintenance, assets and equipment, inventory and more. Hippo's user-friendly software is designed for users of all technical skill level.

Software Description:

UpKeep allows users to snap a picture of a broken piece of equipment, create a work order, and send it off to their technician for repair - all from a mobile device. UpKeep is perfect for facility, property, restaurant, and manufacturing managers looking to improve communication by enabling real-time status updates for your team. It is a modern, intuitive, and customizable CMMS that is proven to expedite workflow processes.

  • Add co-workers and easily assign work orders to different users
  • ­Create, update, and check status of work orders
  • Manage a history of your assets
  • Receive notifications to your phone and email
  • Organize reports
  • Enable UPC Label scanning
  • Develop assets and assign work orders to assets
  • Sync across all devices you own
  • Web application available for use on any device
  • Create preventative and scheduled maintenance
  • Customize work orders using form items

Upkeep is the only mobile­ first Enterprise Asset Management (EAM)/Computerized Maintenance Management System (CMMS) tool in the market. While traditional EAM software relies on written forms and manual input, UpKeep revolutionizes the enterprise sector with an intuitive user experience. We hope to empower businesses with the full potential of the mobile device — saving time, costs, and stress.

UpKeep is ideal for maintenance crews who constantly work at different sites. With UpKeep, technicians can spend more time in the field and less time retyping data or traveling between locations — thus resulting in higher quality data, more thorough analysis, and more robust asset evaluation.

Businesses that UpKeep empowers

  • Facilities Management
  • Property Management
  • Manufacturing
  • Hospitality
  • Schools
  • And more!

You can download and use UpKeep free of charge on our demo plan without a credit card. Continued use will require a paid subscription.

Features:

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Project Management
  • Multi-User
  • Notifications
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Order management
  • Project Management
  • External Integrations
  • API
  • Budgeting
  • Forecasting
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Notifications
  • Data Import
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Multi-User
  • Scheduling
  • Batch Permissions & Access
  • Inventory Tracking

Features:

  • Data Visualization
  • Data Import
  • Data Export
  • External Integrations
  • Notifications
  • Inventory Tracking
  • Supplier Management
  • Multi-User
  • Calendar Management
  • Dashboard
  • Scheduling
  • Customer Management
  • Project Management
  • Chat
  • Google Apps Integration
  • Task Scheduling/Tracking
  • Email Integration
  • Contact Management

Summary:

  • Industry-leading customer engagement and field service management tools that help you grow.

  • Our tablet app gets customer approval with a digital signature – before leaving the job.

  • Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.

  • Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.

  • Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.

  • SaaS means that your data is available to everyone in the office and in the field from a variety of devices.

  • Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.

  • Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.

  • ServiceTrade integrates with accounting applications like Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.

  • ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.

Summary:

  • Work order management

  • Preventive maintenance

  • Equipment management

  • Asset management

  • Inventory management

  • Maintenance management reports

  • Mobile app

  • Resource and vendor management

Summary:

  • Mobile First Maintenance Management - Assign Work Orders to Your Team

Pricing:

  • Starting from: $59.00/month
  • Credit card required: No
  • Other purchasing options:

    • Self Starter: FREE. Unlimited quoting and 20 jobs per month
    • Premium: $89/mo/tech. Service Portal, Service Review, customer pricing contracts, Intacct integration, custom integrated support, premium 24x7 support.
    • Enterprise: $119/mo/tech. Advanced integrations library, website hosting, Wordpress technical support, ServiceTrade Certification Courses, premium 24x7 support.

Pricing:

  • Starting from: $45.00/month
  • Credit card required: No
  • *Pricing based on number of buildings

Hippo Lite

$45.00
user(s) / month
Included in plan:
  • 3 User Minimum
  • Work Order Management
  • Preventive Maintenance
  • Asset / Equipment Management
  • Maintenance Reports
  • Document Management
  • Single Facility / Location

Hip Pro

$165.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (3 Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations

Hip Pro Plus

$195.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (Unlimited Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations
  • Interactive Floor and Site Plans
  • Equipment / Asset Transfer from Facility to Facility
  • Single Sign On (SSO)
  • Custom Designed User Interface
  • Fleet Management

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We have a robust Help Center that we're constantly updating at support.servicetrade.com.

  • Does this service offer multi-user capability (e.g. teams)?
  • Companies can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service lines.

  • Who are the main user groups of this service?
  • Commercial service contractors in several industries who provide recurring services. Contractors who care about profitability, operational efficiency and great customer service love ServiceTrade.

  • What platforms does this service support?
  • Any browser for desktop users, and native iOS and Android apps

  • Does this service offer an API?
  • Yes! ServiceTrade's open API can be found on our website.

  • Does this service integrate with any other apps?
  • Intacct
    QuickBooks
    Salesforce
    Slack
    Web forms
    MailChimp
    ...and hundreds of others through Zapier

  • What are some applications this service is commonly used in tandem with?
  • ServiceTrade is compatible with Zapier to connect to hundreds of business applications. We also integrate with popular accounting packages including Intacct, QuickBooks, Sage, NetSuite, Microsoft Dynamics or about any accounting platform.

    Our Service Review integration makes valuable online customer reviews part of the service visit.

  • What is this service generally used for?
  • ServiceTrade is used to engage customers online throughout the service cycle, earn marking impressions from the service delivery, provide online after-service reports, create an online account where customers access their service history, manage work orders, schedule techs in fuel-efficient routes, schedule planned/preventative maintenance and emergency service calls, provide field technicians all the details about their schedule and jobs through the mobile app, collect information from field techs through photos, video, audio notes, paperwork, and fillable forms about what they see and do on site.

FAQs:

    Does this service offer an API?
  • Single Sign On

  • Who are the main user groups of this service?
  • Hippo CMMS is applicable for a wide variety of industries from manufacturing to healthcare, facilities management to government facilities, hospitality to education. The all-in-one platform is scalable to meet the size of your maintenance operations and your account can be customized to meet your unique business needs. Our primary customer is a plant or facility manager who is looking to streamline their maintenance operations with user-friendly maintenance management software.

  • What platforms does this service support?
  • Hippo CMMS is a web-based application, available on most web browsers and anywhere you have an internet connection. We also provide a web mobile app for work order management on-the-go.

  • What are some applications this service is commonly used in tandem with?
  • Our clients generally use third party accounting software to generate PO's in tandem with work order management. Because Hippo CMMS is an all-in-one platform, we provide solutions to support all aspects of the maintenance department's operations, so additional software systems are generally not needed.

  • What is this service generally used for?
  • Our product provides an integrated solution to streamline your maintenance operations across all of your facilities. Our platform features a variety of modules, from work order management to preventive maintenance, asset and equipment management to inventory management. In addition, you can view your maintenance data and interact with these features using our three unique Hippo Dashboards; Advanced Dash which includes mapping out assets on interactive floor plans, Standard Dash which displays a digital spreadsheet, and Calendar Dash to aid in workflow planning. Our unlimited user license packages allow users to access all features at an affordable rate.

  • Does this service integrate with any other apps?
  • All maintenance data that you input into your account can be extracted into CSV files using simple extraction tools built into the software. You can extract your data at any time and add it from these excel spreadsheets to your third party software. Since Hippo does not have an open API, it does not automatically integrate with third party software systems.

  • Does this service offer multi-user capability (e.g. teams)?
  • Hippo allows for unlimited user licenses, meaning that all users can access the system with their own login credentials. Using user permission settings you can add or remove features that are available to different users, simplifying a maintenance technician's interface and supporting managers who need to access to the entire system.

  • Does this service offer guides, tutorials and or customer support?
  • At Hippo CMMS, superior support services are as important to us as powerful software development. We offer 6 months of unlimited free training upon signup, free ongoing support using our support phone line, email and live support chat available in the application. We guarantee that we will respond to your client request within the same business day. We also provide support resources such as a software wiki, training manuals, and tutorial videos available within the application. Lastly, we provide free live webinars on important CMMS topics and new Hippo features to our clients on a monthly basis.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Followers:

Publisher:

Founded:
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Based in:
Winnipeg
Employees:
-
Likes:
Followers:
729

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses ServiceTrade
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
North America

Other:

Who uses Hippo CMMS
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, French, English
Regional Restrictions:
United States, Canada, Australia, United Kingdom, and other

Other:

Who uses UpKeep
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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