Compare ServiceTrade vs Hippo CMMS vs PushAlert

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ServiceTrade screenshot view 5 more Hippo CMMS screenshot view 4 more PushAlert screenshot view 4 more

Software Description:

ServiceTrade helps commercial service contractors deliver amazing customer service that makes their business more valuable. Our customer service features enable online engagement throughout the service cycle and build profitable, long-term relationships.

Through ServiceTrade, impress customers with media-rich online quotes, after-service reports with photos from techs’ mobile devices, and an online portal with their full service history.

ServiceTrade streamlines service operations by managing work orders, scheduling planned and emergency services, and integrating with most accounting platforms to eliminate double data entry.

ServiceTrade’s web and mobile applications convert service delivery into digital marketing impressions that are memorable and helpful to customers.

Software Description:

Hippo CMMS is a powerful, user-friendly web based maintenance management software system. Hippo's all-in-one CMMS platform is applicable for a wide variety of industries including manufacturing, healthcare, hospitality, education, municipalities, and more. This easy-to-use maintenance management solution comes equipped with all the tools to better manage work orders, preventive maintenance, assets and equipment, inventory and more. Hippo's user-friendly software is designed for users of all technical skill level.

Software Description:

PushAlert is a user engagement, retention and marketing automation platform which uses web push to target users with real-time notifications for higher engagement and lead conversions.

Build your marketing list without acquiring emails. Use Audience Creator for behaviour based targeting and dynamic segmentation.

Here are some features to give your website an instant boost:

  • Broader Reach: PushAlert Web Push Notifications work with Chrome, Firefox, Safari and Opera (80%+ market-share) on both desktop and mobile devices.
  • Audience Creator: Target specific subscribers with dynamic segments based on custom parameters.
  • RSS Push and Newsletter: Send automatic notifications whenever a post is published or send top posts of the day.
  • Complete Localization with Multi-lingual Support: Opt-in prompts can be shown in any language and a single notification can be sent in multiple languages.
  • Timezone based scheduling: Schedule notifications based on the timezone of your subscribers.
  • A/B Notification: Create two variants of the same notification and PushAlert’s intelligent algorithm determines which version works best and sends it for better conversion.
  • Segmentation with Advanced Targeting: Personalize notifications by creating custom segments.
  • Advanced Stats: Get to know which notifications are fetching better engagement with real-time click-through rate.
  • Fully featured REST and JS APIs.

PushAlert’s fully automated e-commerce marketing solution:
* Abandoned Cart Notifications: On average, 70% of all carts are abandoned but you can recover these lost sales with automated and personalized abandoned cart notifications.
* In-Stock Notifications: Don’t lose any customers even when a product is out of stock, with back-in-stock notifications.
* Price Drop Notifications: Customers automatically get to know when a product they like is on sale or at a discount with automated Price Drop Notifications.
* Shipment Alerts: Automated real-time notifications with tracking details.

Features:

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Project Management
  • Multi-User
  • Notifications
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Order management
  • Project Management
  • External Integrations
  • API
  • Budgeting
  • Forecasting
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Notifications
  • Data Import
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Multi-User
  • Scheduling
  • Batch Permissions & Access
  • Inventory Tracking

Features:

  • Marketing Automation
  • Audience Targeting
  • Conversion Tracking
  • Analytics
  • A/B Testing
  • Multi-User
  • Notifications
  • External Integrations
  • Scheduling
  • Dashboard
  • API

Summary:

  • Industry-leading customer engagement and field service management tools that help you grow.

  • Our tablet app gets customer approval with a digital signature – before leaving the job.

  • Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.

  • Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.

  • Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.

  • SaaS means that your data is available to everyone in the office and in the field from a variety of devices.

  • Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.

  • Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.

  • ServiceTrade integrates with accounting applications like Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.

  • ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.

Summary:

  • Work order management

  • Preventive maintenance

  • Equipment management

  • Asset management

  • Inventory management

  • Maintenance management reports

  • Mobile app

  • Resource and vendor management

Summary:

  • Broader Reach: PushAlert Web Push Notifications work with Chrome, Firefox, Safari, and Opera (80%+ market share) on both desktop and mobile devices.

  • Dynamic Segmentation - Create unlimited segments from your subscribers based on their on-site behavior for pinpoint targeting leading to more conversions.

  • Automated e-Commerce Marketing - Send automated alerts to customers on abandoned carts, price drop on products, in-stock notifications to bring customers back to your store and increase sales.

  • Higher Opt-in: No email address, sign-up forms required. Just a single click and users are subscribed to Push Notifications leading to higher opt-in and better conversions.

  • Build sustainable audience - Convert more than 20% of your website visitors into subscribers, who can be later targeted with personalized notifications and recommendations.

  • Get 5X higher CTR than email - Push notifications offer more than 20% CTR, generating more return traffic.

  • Engage Mobile Users without App - Send push notifications to visitors of your website on mobile devices without any app.

  • Engage with customers even when they are off-site: Web Push notifications are delivered even when users are not on-site, meaning you can engage with customers even after they have left your website and bring them back in.

  • A/B Notification: Create two variants of the same notification and PushAlert’s intelligent algorithm determines which version works best and sends it for better conversion.

  • RSS Push and Newsletter: Send automatic notifications whenever a post is published or send top posts of the day.

Pricing:

  • Starting from: $59.00/month
  • Credit card required: No
  • Other purchasing options:

    • Self Starter: FREE. Unlimited quoting and 20 jobs per month
    • Premium: $89/mo/tech. Service Portal, Service Review, customer pricing contracts, Intacct integration, custom integrated support, premium 24x7 support.
    • Enterprise: $119/mo/tech. Advanced integrations library, website hosting, Wordpress technical support, ServiceTrade Certification Courses, premium 24x7 support.

Pricing:

  • Starting from: $45.00/month
  • Credit card required: No
  • *Pricing based on number of buildings

Hippo Lite

$45.00
user(s) / month
Included in plan:
  • 3 User Minimum
  • Work Order Management
  • Preventive Maintenance
  • Asset / Equipment Management
  • Maintenance Reports
  • Document Management
  • Single Facility / Location

Hip Pro

$165.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (3 Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations

Hip Pro Plus

$195.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (Unlimited Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations
  • Interactive Floor and Site Plans
  • Equipment / Asset Transfer from Facility to Facility
  • Single Sign On (SSO)
  • Custom Designed User Interface
  • Fleet Management

Basic

$12.00
for 3000 subscribers/per month
Included in plan:
  • Send Unlimited Notifications
  • HTTP + HTTPS Support
  • Mobile + Desktop
  • Branded HTTPS Sub-domain
  • Unlimited Custom Segments
  • Rest API Calls - 1,000 per Month
  • Detailed Analytics
  • Schedule Push
  • Auto Segmentation - Location, Device, OS
  • Subscriber Churn Analysis
  • Custom (Sub)domain Integration
  • Push via Email
  • Rest API Calls - 30,000 per Month
  • Email Support

Premium

$39.00
for 5000 subscribers/per month
Included in plan:
  • All Basic Plan Features
  • 3 Websites
  • Audience Creator
  • A/B Testing
  • Timezone Based Scheduling
  • Automated RSS to Push and Newsletter
  • Pro Analytics including Geo-Location
  • Custom Branding
  • Rest API Calls - 100,000 per Month
  • Priority Email Support

Platinum

$99.00
for 10000 subscribers/per month
Included in plan:
  • All Premium Plan Features
  • 5 Websites
  • Complete Localization with Multi-language Notifications
  • Dedicated Integration Engineer
  • Advanced Automated RSS to Push
  • Rest API Calls - 500,000 per Month
  • Priority Email Support

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We have a robust Help Center that we're constantly updating at support.servicetrade.com.

  • Does this service offer multi-user capability (e.g. teams)?
  • Companies can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service lines.

  • Who are the main user groups of this service?
  • Commercial service contractors in several industries who provide recurring services. Contractors who care about profitability, operational efficiency and great customer service love ServiceTrade.

  • What platforms does this service support?
  • Any browser for desktop users, and native iOS and Android apps

  • Does this service offer an API?
  • Yes! ServiceTrade's open API can be found on our website.

  • Does this service integrate with any other apps?
  • Intacct
    QuickBooks
    Salesforce
    Slack
    Web forms
    MailChimp
    ...and hundreds of others through Zapier

  • What are some applications this service is commonly used in tandem with?
  • ServiceTrade is compatible with Zapier to connect to hundreds of business applications. We also integrate with popular accounting packages including Intacct, QuickBooks, Sage, NetSuite, Microsoft Dynamics or about any accounting platform.

    Our Service Review integration makes valuable online customer reviews part of the service visit.

  • What is this service generally used for?
  • ServiceTrade is used to engage customers online throughout the service cycle, earn marking impressions from the service delivery, provide online after-service reports, create an online account where customers access their service history, manage work orders, schedule techs in fuel-efficient routes, schedule planned/preventative maintenance and emergency service calls, provide field technicians all the details about their schedule and jobs through the mobile app, collect information from field techs through photos, video, audio notes, paperwork, and fillable forms about what they see and do on site.

FAQs:

    Does this service offer an API?
  • Single Sign On

  • Who are the main user groups of this service?
  • Hippo CMMS is applicable for a wide variety of industries from manufacturing to healthcare, facilities management to government facilities, hospitality to education. The all-in-one platform is scalable to meet the size of your maintenance operations and your account can be customized to meet your unique business needs. Our primary customer is a plant or facility manager who is looking to streamline their maintenance operations with user-friendly maintenance management software.

  • What platforms does this service support?
  • Hippo CMMS is a web-based application, available on most web browsers and anywhere you have an internet connection. We also provide a web mobile app for work order management on-the-go.

  • What are some applications this service is commonly used in tandem with?
  • Our clients generally use third party accounting software to generate PO's in tandem with work order management. Because Hippo CMMS is an all-in-one platform, we provide solutions to support all aspects of the maintenance department's operations, so additional software systems are generally not needed.

  • What is this service generally used for?
  • Our product provides an integrated solution to streamline your maintenance operations across all of your facilities. Our platform features a variety of modules, from work order management to preventive maintenance, asset and equipment management to inventory management. In addition, you can view your maintenance data and interact with these features using our three unique Hippo Dashboards; Advanced Dash which includes mapping out assets on interactive floor plans, Standard Dash which displays a digital spreadsheet, and Calendar Dash to aid in workflow planning. Our unlimited user license packages allow users to access all features at an affordable rate.

  • Does this service integrate with any other apps?
  • All maintenance data that you input into your account can be extracted into CSV files using simple extraction tools built into the software. You can extract your data at any time and add it from these excel spreadsheets to your third party software. Since Hippo does not have an open API, it does not automatically integrate with third party software systems.

  • Does this service offer multi-user capability (e.g. teams)?
  • Hippo allows for unlimited user licenses, meaning that all users can access the system with their own login credentials. Using user permission settings you can add or remove features that are available to different users, simplifying a maintenance technician's interface and supporting managers who need to access to the entire system.

  • Does this service offer guides, tutorials and or customer support?
  • At Hippo CMMS, superior support services are as important to us as powerful software development. We offer 6 months of unlimited free training upon signup, free ongoing support using our support phone line, email and live support chat available in the application. We guarantee that we will respond to your client request within the same business day. We also provide support resources such as a software wiki, training manuals, and tutorial videos available within the application. Lastly, we provide free live webinars on important CMMS topics and new Hippo features to our clients on a monthly basis.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Complete integration guides are provided in the documentation section along with code examples of API endpoints. Integration as well as customer support is provided over both email and live chat.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, team support is available on PushAlert with restrictive persmission support.

  • Does this service offer an API?
  • PushAlert provides fully featured REST and JS APIs to customize the service based on the customer's requirement.

  • What platforms does this service support?
  • HTTP and HTTPS Websites
    WordPress
    WooCommerce
    BigCommerce
    Shopify
    PrestaShop
    Joomla
    Magento
    .Net Web Apps

  • What is this service generally used for?
  • PushAlert is used for sending web push notifications in real time to subscribers. Browser push notifications are small messages that can be sent to both desktop and mobile devices even when the subscriber is off-site or the browser is closed.

    Apart from just sending push notifications, PushAlert also provides:
    Automated dynamic Segmentation with Audience Creator to clearly define the target audience and get better conversions.
    Advanced analytics to see the performance of your campaigns.
    Complete multilingual support with timezone based scheduling.
    RSS Automation for sending notifications.
    Ecommerce Automation with abandoned cart recovery, in-stock notifications, price drop alerts and shipment notifications.
    A/B Testing, Localization, Subscriber Churn Analysis and a lot more.

  • Who are the main user groups of this service?
  • PushAlert is ideally suited for websites that want to retain users, increase engagement. This includes e-commerce portals, media and publishing, financial services, travel, healthcare, entertainment.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
222
Followers:
632

Publisher:

Founded:
-
Based in:
Winnipeg
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
533
Followers:
164

Other:

Who uses ServiceTrade
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
North America

Other:

Who uses Hippo CMMS
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, English, French
Regional Restrictions:
United States, Canada, Australia, United Kingdom, and other

Other:

Who uses PushAlert
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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