Compare ServicePower vs FieldOne vs WorkWave

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Crozscore:

81%
what is this?
88%
35%
interest rising

Crozscore:

80%
what is this?
90%
36%
interest rising
ServicePower screenshot view 4 more FieldOne screenshot view 4 more WorkWave screenshot view 4 more

Software Description:

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

Software Description:

FieldOne is an innovative, secure and scalable service management platform, providing real-time mobility across every major device. It is trying to address the complex challenges their customers face in managing enterprise field service organizations.
This solution an integrated automated routing engine, powerful but simple to configure WEB portals, Integrated Voice Response (IVR) and a centralized mobility management platform.

Software Description:

WorkWave is a cloud-based office management software and mobile workforce management solutions for the field service industry.
It provides services that help companies manage core business processes including invoicing & payment processing, CRM, scheduling & route optimization, material & inventory management, estimating & job costing.
Beside that, there is a full range of marketing services to help their clients succeed in the marketplace.

Features:

  • API
  • Billing/Invoicing
  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Notifications
  • Task Scheduling/Tracking

Features:

  • Billing/Invoicing
  • Calendar Management
  • CRM Integration
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Multi-Currency
  • Scheduling
  • Task Scheduling/Tracking
  • Notifications

Features:

  • Dashboard
  • Scheduling

Summary:

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Summary:

  • Billing & Invoicing

  • Call Center Management

  • Contract Management

  • Dispatch Management

  • Inventory Control

  • Job Management

Summary:

  • Field Service Management: Improves the day-to-day operations of business by providing a single system of record that automates the entire processes.

  • Fleet Management: It includes Intelligent route optimization solution and GPS solutions.

  • Marketing: Full range of marketing solutions including website design and hosting, SEO, Search Engine Marketing, social media, and more.

Pricing:

  • Credit card required: N/A
  • Pricing on request.

FAQs:

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

FAQs:

    Who are the main user groups of this service?
  • It is ideally suited to midsize-large businesses with dozens, hundreds, or even thousands of field technicians.

  • What is this service generally used for?
  • FieldOne is used as a software solution for field service companies.

  • What platforms does this service support?
  • Platform: Online, On Premise, Mobile.

  • Does this service integrate with any other apps?
  • There is QuickBooks Integration available.

  • Does this service offer guides, tutorials and or customer support?
  • Their support team can be reached via email or via phone.

FAQs:

    Who are the main user groups of this service?
  • Main users of this solution are field service companies.

  • What is this service generally used for?
  • It is used as a fleet management, office management and mobile workforce management solution.

  • What platforms does this service support?
  • WorkWave is a cloud-based service. Mobile version is run on native mobile apps.

  • Does this service integrate with any other apps?
  • It provides GPS Integration.

  • Does this service offer an API?
  • There is an API available.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: documentation, webinars and live online support.

Publisher:

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2001
Based in:
-
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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