This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.
About Fulcrum
Design your forms using the intuitive, web-based drag-and-drop designer and deploy to your mobile workforce for gathering information like text, photos, SpatialVideo, SpatialAudio, signatures, barcodes, GPS Location, and more.
Fulcrum can record whatever you need from the field with full support for offline data collection and mapping (from asset management and inventory to environmental observations, field audits, and inspections).
Access your live data feed for real time mapping or export your data and attachments in a variety of standard formats for further analysis. Fulcrum can be used as a standalone location-based data collection platform or integrated with existing services such as GIS and asset management systems.
About Natural Insight
Natural Insight provides field retail execution and merchandising solutions for enterprises of all sizes. The main clients are retailers, merchandisers, marketing agencies, and big consumer brands.
It comes with cloud-based and mobile platforms, that are suited to execute retail operations, and lower costs. It helps users to get a better view of operations and performance, as well as to automate tedious processes, like onboarding and payroll.
Natural Insight also provides solutions to find adequate staff for the job in the field, recruit by re-engaging hourly workers, and fully engaging full-time employees.
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Summary
ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.
ServiceMobility: Device and OS agnostic mobile dispatching software.
ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.
Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.
ServiceOutsourcing: Outsourced service management provided by the ServicePower team.
M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.
Summary
Smartphone data collection - flexible and affordable
Summary
Task management
Real-time reporting
Timekeeping
Store communications
In-depth analytics
Visual verification
Staff tags
GPS check-in/out
Staff performance score
Workforce insight dashboard
Pricing
Starting from: $0.00/month
Credit card required: No
Get your first month free and then choose a plan that suits your interests best.
FAQs
Who are the main user groups of this service?
This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.
What is this service generally used for?
It is used as a mobile workforce management software.
Does this service integrate with any other apps?
ServicePower integrates with other apps.
Does this service offer an API?
It offers an API.
What platforms does this service support?
Platform: Online, Mobile.
Does this service offer guides, tutorials and or customer support?
In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.
FAQs
Does this service offer guides, tutorials and or customer support?
Of course! We have a number of tutorials and support avenues: http://fulcrumapp.com/guides/. If you have any questions we are available via email and support channels on the website.
Does this service offer multi-user capability (e.g. teams)?
Yes! We have companies that have thousands of users collecting multiple projects.
Does this service offer an API?
Yes! We have a read and write API at http://fulcrumapp.com/developers/api/. Our company uses the webhook endpoint often for observing the data we collect in field.
Does this service integrate with any other apps?
Yes! It integrates with Zapier, which means that you can integrate it with hundreds of other apps, as well as ArcGIS and CartoDB. Integration is its strength. We have a team devoted to making it workflow friendly.
What platforms does this service support?
Native mobile apps - do all of your field collection on Android devices and/or iPhone/iPads.
Who are the main user groups of this service?
Users vary significantly from construction, utilities, public sector, parks, tourism, geology, universities to logistics companies. The forms are flexible so you can create a variety of different types of field surveys.
What is this service generally used for?
Collecting information in the field.
What are some applications this service is commonly used in tandem with?
CartoDB, Mapbox, Open Street Map, etc.
FAQs
What is this service generally used for?
This service is used for field execution, merchandising, and in-store programs improvement.
Who are the main user groups of this service?
Main users of Natural Insight are retailers, brands/CPG companies, and marketing agencies.
Does this service offer guides, tutorials and or customer support?
Blog, Email, FAQ, Help Desk, Phone, Request form, and Webinars
Does this service offer an API?
Yes, Natual Insight offers API.
Does this service integrate with any other apps?
It integrates with payroll software and applicant tracking systems.
What platforms does this service support?
This is web-based software with Android and iOS mobile platforms.
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