Compare ServiceNow vs Redbooth vs Fleetmatics

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Crozscore:

88%
what is this?
86%
50%
interest rising

Crozscore:

87%
what is this?
95%
51%
interest rising

Crozscore:

84%
what is this?
86%
43%
interest rising
ServiceNow screenshot view 5 more Redbooth screenshot view 3 more Fleetmatics screenshot view 5 more

Software Description:

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

Software Description:

Redbooth is designed to help busy teams in project and task management. With this effective tool, they will get more work done and will increase the staff productivity.

The service includes free and paid versions, along with mobile apps for Android and iOS. The core functionality of the tool is intuitive project management, task delegation, time-tracking, as well as integration with many frequently used business applications.

Redbooth is manageable and flexible to use, allowing project teams and businesses get a clear picture of how their project is advancing. It also features collaboration possibility, file sharing, time tracking, and Gantt charts.

Software Description:

FleetMatics delivers software for SMEs to track and monitor each vehicle in their fleet. The company's SaaS platform named REVEAL is a cloud-based fleet management solution that not only tracks each vehicle but also monitors its performance and drivers' behavior.

The app is intuitive, intelligent and innovative. It provides fleet operators perceptibility of vehicle location, fuel consumption, mileage, and seamless monitoring of the entire mobile workforce. This allows them to organize operations at the lowest cost and maximum revenue.

All updates that operators receive are in real-time. This includes vehicle position and routes, driver's behavior and driving habits, productivity, fuel efficiency, parts management, usage reporting, and more. The software is mainly intended for small and middle-sized companies that rely on their fleet on a daily basis.

Features:

  • Password & Access Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Inventory Tracking

Features:

  • 2-Factor Authentication
  • Multi-User
  • Data Export
  • Dashboard
  • Scheduling
  • Notifications
  • Budgeting
  • Data Import
  • Email Integration
  • Google Apps Integration
  • Task Scheduling/Tracking
  • Gantt Charts
  • Calendar Management
  • Project Management
  • API
  • External Integrations

Features:

  • Calendar Management
  • Organization Management
  • Scheduling
  • Dashboard
  • Travel Management
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Notifications
  • Data Visualization
  • Customer Management
  • Expense Tracking
  • Budgeting

Summary:

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Summary:

  • Task Management

  • Conversations

  • File Sharing

  • Outlook Integration

  • Role-Based Permission to Access to Projects

  • Chat

  • HD Video Conferencing

  • Gantt Charts & Calendars

  • Time-Tracking

  • Gmail Integration

Summary:

  • Fuel Management

  • Fleet Management

  • Fleet Maintenance

  • The location of your fleet vehicles in real time

  • The historical status of each vehicle

  • Preventative Maintenance Information

  • Customer Database

  • Dispatch Management

  • Driver Management

  • Mileage Tracking

Free

Free
Included in plan:
  • Up to 2 Workspaces
  • 2GB of File Storage Space
  • Assign Tasks and Due Dates
  • Subtasks
  • Gantt Charts and Reporting
  • iOS, Android, and Apple TV Apps
  • Unlimited Comments and Conversations
  • Project Templates
  • Email Support

Pro

$9.00
1 user(s) / month
Included in plan:
  • All Free Features, Plus:
  • Unlimited Workspaces
  • 5GB of File Storage Space
  • HD Meetings with Zoom
  • Pro Reporting
  • Time Tracking
  • Private Tasks and Workspaces
  • Guest Users / Externals

Business

$15.00
1 user(s) / month
Included in plan:
  • All Pro Features, Plus:
  • Unlimited Workspaces
  • 50GB of File Storage Space
  • Assignable Subtasks
  • Business Reporting
  • Priority Support

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

FAQs:

    Who are the main user groups of this service?
  • Main users of Redbooth are project teams in SMEs and large enterprises.

  • Does this service offer multi-user capability (e.g. teams)?
  • There is multi-user capability offered.

  • Does this service integrate with any other apps?
  • It integrates with Dropbox, Google Drive, Box, SignNow, Evernote, GitHub, Paydirt, Just Add Content, Pivotal Tracker, Gmail, Microsoft Outlook, Zapier.

  • What platforms does this service support?
  • Redbooth is a web-based platform with Android and iOS apps.

  • What is this service generally used for?
  • This is project and task management tool.

  • Does this service offer guides, tutorials and or customer support?
  • Support options: FAQs, Forum, Knowledge Base, Online Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, it offers an API.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with GPS-related applications.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials, Email Support.

  • What is this service generally used for?
  • This service is generally used for fleet management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integration: Xero. MYOB Live, QuickBooks, SAASU.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • Fleetmatics is a web-based software with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • Main users of Fleetmatics REVEAL are small to mid-sized businesses with vehicle fleet sizes over 4 vehicles. HVAC, Landscaping, Electricians, Trucking, Pest Control, etc.

Publisher:

Founded:
-
Based in:
Santa Clara
Employees:
5001-10000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Rolling Meadows
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Portuguese, German, French, Italian, English, Japanese, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Redbooth
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, French, English, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses Fleetmatics
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English
Regional Restrictions:
No restrictions.
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