Compare ServiceNow vs Metatask

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Crozscore:

86%
what is this?
82%
49%
interest falling

Crozscore:

61%
what is this?
80%
29%
interest falling
ServiceNow screenshot view 5 more Metatask screenshot view 3 more

Software Description:

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

Software Description:

Metatask can be used for all sorts of workflows and internal processes:

  • Onboarding of Employees/Customers
  • Starting Software Development Projects
  • Processing Purchase Orders
  • Conducting Reviews
  • Requesting Vacations
  • Executing Marketing Campaigns
  • Advertising Real Estate Properties
  • Conducting Interviews
  • Approving Expenses

... and many more.

Features:

  • Password & Access Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Inventory Tracking

Features:

  • External Integrations
  • Multi-User
  • Project Management
  • Notifications

Summary:

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Summary:

  • Real-Time Collaboration

  • Task Management

  • Data Form Management

Standard Plan

$5.00
1 user(s) / month
Included in plan:
  • Unlimited process templates
  • Unlimited processes
  • Custom domain
  • Flexible permissions control
  • Zapier integration
  • Support by email and live chat

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Santa Clara
Employees:
5001-10000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, German, Portuguese, Japanese, Italian, French, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Metatask
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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