Compare ServiceNow vs K2 BlackPearl vs DataStax

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Crozscore:

88%
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86%
49%
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Crozscore:

82%
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76%
44%
interest rising

Crozscore:

85%
what is this?
48%
interest rising
ServiceNow screenshot view 5 more K2 BlackPearl screenshot view 4 more DataStax screenshot view 5 more

Software Description:

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

Software Description:

K2 enables its users to convert their manual, paper-based processes into flexible digital solutions. It is a business process management platform that offers solutions for every business phase, from onboarding to budgeting and campaign management.

K2 BlackPearl offers business activity monitoring and interaction management features, managing troubleshooting, security, and data control.The platform provides integrated process automation and all the necessary tools for creating departmental workflows across the organization with no coding required.

Main features that K2 offers are automated workflows, feature-rich forms, smart objects, smart starters, workdesks, and analytics. When it comes to deployment, users can choose between on-premise or cloud, along with Android and iOS native apps.

Software Description:

DataStax Enterprise is the always-on data solution developed for users who need a single platform to build and scale their apps, Internet-of-things (IoT), integrated graphs, administration, and developer tools. They can make the most of DataStax technology to make sure that all applications always operate the right way.

The platform leverages the distribution of Apache Cassandra, supporting various deployment possibilities such as managed services, multi-data center, hybrid cloud, run on any hardware, and advanced replication. It delivers a reliable, fast, always-on database with straightforward and efficient performances.

Main features of DataStax are Developer tooling and drivers; Administration and monitoring; Analytics; Search; Graph; and Security. The platform is built on the best version of certified Cassandra, the open-source distributed NoSQL database, capable of handling large amounts of data.

Features:

  • Password & Access Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Inventory Tracking

Features:

  • Project Management
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations

Features:

  • External Integrations
  • Notifications
  • Data Import
  • Data Export
  • API

Summary:

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Summary:

  • Workflows

  • SmartForms

  • SmartObjects

  • SmartStarters

  • Workdesks

  • Insights

  • Analytics

  • Security & Governance

  • Choice of Deployment

Summary:

  • Automatic management services

  • Advanced replication

  • DSE multi instance

  • Tiered storage

  • Analytics

  • DSE graph

  • DSE search

  • Management and development solution

  • Support and professional services

  • Masterless Architecture

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: SharePoint, Box, DocuSign, Exchange, Office 365, Dynamics CRM, SQL Server, Oracle, SAP, Salesforce, social media tools, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Tickets, Community Support, Knowledge Base.

  • What platforms does this service support?
  • K2 BlackPearl offers both cloud-based and on-premise deployment, as well as Android and iOS native apps.

  • Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of K2 BlackPearl are SMEs and large organizations, mainly those that have a deep investment in Microsoft technologies.

  • What is this service generally used for?
  • K2 BlackPearl is generally used for business process management and workflow automation.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Windows Server, Microsoft SQL Server, SharePoint, Office 365, Microsoft Dynamics.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, it offers RESTful API.

  • What is this service generally used for?
  • This service is generally used for as a data platform that leverages the distribution of Apache Cassandra.

  • What platforms does this service support?
  • DataStax offers following deployment options: On-Premise, Cloud, Hybrid Cloud, Cloud (AWS, Microsoft Azure)**

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Microsoft Azure, Bigstep, Google Cloud Platform.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Expert 24x7x365 Support, Certified Service Packs, Hot Fixes and Bug Escalation, Health Checks/Performance Reviews, Knowledge Base, Email Support.

  • Who are the main user groups of this service?
  • Main users of DataStax are middle-sized and large organizations.

Publisher:

Founded:
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Based in:
Santa Clara
Employees:
5001-10000
Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
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Employees:
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Other:

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Italian, French, Dutch, Portuguese, Japanese, English, Spanish, German
Regional Restrictions:
No restrictions.

Other:

Who uses K2 BlackPearl
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DataStax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
French, Japanese, English, German
Regional Restrictions:
No restrictions.
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