Compare ServiceNow vs BP Simulator vs Fleetmatics

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Crozscore:

86%
what is this?
80%
49%
no significant changes

Crozscore:

86%
what is this?
86%
27%
interest rising

Crozscore:

82%
what is this?
53%
43%
interest falling
ServiceNow screenshot view 5 more BP Simulator screenshot view 1 more Fleetmatics screenshot view 5 more

Software Description:

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

Software Description:

Purpose of the Service

  • Search for bottlenecks in the business process where lack of resources or of performers;
  • Evaluation of the resource utilization such as performers of the business process functions;
  • Estimation of cost of a process instance;
  • Determination of the actual operation time from task statement until its completion;
  • Testing of "What-Ifs" hypotheses – what specifically is affected by quantitative and qualitative changes of the input process parameters.

Software Description:

FleetMatics delivers software for SMEs to track and monitor each vehicle in their fleet. The company's SaaS platform named REVEAL is a cloud-based fleet management solution that not only tracks each vehicle but also monitors its performance and drivers' behavior.

The app is intuitive, intelligent and innovative. It provides fleet operators perceptibility of vehicle location, fuel consumption, mileage, and seamless monitoring of the entire mobile workforce. This allows them to organize operations at the lowest cost and maximum revenue.

All updates that operators receive are in real-time. This includes vehicle position and routes, driver's behavior and driving habits, productivity, fuel efficiency, parts management, usage reporting, and more. The software is mainly intended for small and middle-sized companies that rely on their fleet on a daily basis.

Features:

  • Password & Access Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Inventory Tracking

Features:

  • Scheduling
  • Analytics
  • Employee Incentive Management
  • Forecasting
  • Dashboard
  • Multi-User
  • Data Visualization
  • API
  • External Integrations
  • Data Import
  • Data Export

Features:

  • Calendar Management
  • Organization Management
  • Scheduling
  • Dashboard
  • Travel Management
  • Data Import
  • Data Export
  • API
  • External Integrations
  • Notifications
  • Data Visualization
  • Customer Management
  • Expense Tracking
  • Budgeting

Summary:

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Summary:

  • Simple visual modeling of business processes in EPC notation

  • Discrete-event simulation of the workflow at any time interval

  • Monitoring and analysis of the data on real-time dynamic simulation with events log

  • Dashboard and reports

  • Estimation of execution cost of business processes for drawing up of ABS-cost driver

  • Import BPMN 2.0 models and Visio Diagrams

  • Export models and charts to PNG images

  • Google Drive and OneDrive storage

  • Ability to work offline

Summary:

  • Fuel Management

  • Fleet Management

  • Fleet Maintenance

  • The location of your fleet vehicles in real time

  • The historical status of each vehicle

  • Preventative Maintenance Information

  • Customer Database

  • Dispatch Management

  • Driver Management

  • Mileage Tracking

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • By use of any cloud storage

  • Does this service integrate with any other apps?
  • Google Drive
    Microsoft OneDrive

  • Does this service offer guides, tutorials and or customer support?
  • Reference Guide

FAQs:

    What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with GPS-related applications.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials, Email Support.

  • What is this service generally used for?
  • This service is generally used for fleet management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integration: Xero. MYOB Live, QuickBooks, SAASU.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • Fleetmatics is a web-based software with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • Main users of Fleetmatics REVEAL are small to mid-sized businesses with vehicle fleet sizes over 4 vehicles. HVAC, Landscaping, Electricians, Trucking, Pest Control, etc.

Publisher:

Founded:
-
Based in:
Santa Clara
Employees:
5001-10000
Likes:
16.5k
Followers:
26k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
145
Followers:

Publisher:

Founded:
-
Based in:
Rolling Meadows
Employees:
1001-5000
Likes:
59k
Followers:

Other:

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Japanese, Dutch, German, Italian, Spanish, French, Portuguese, English
Regional Restrictions:
No restrictions.

Other:

Who uses BP Simulator
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
Russian, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Fleetmatics
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English
Regional Restrictions:
No restrictions.
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