By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.
ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.
Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.
PlanGrid is a cloud-based construction document collaboration platform that allows plans and markups to be instantaneously shared with everyone on a construction project, no matter where they are.
It lets contractors and architects collaborate from their desktop or mobile devices across all their project plans, specs, photos, RFIs and punchlists.
It also has the capability of having old versions of the same drawing and will alert you when viewing an outdated drawing. This construction app offers a secure connection to upload, view and manager your online drawings.
Case Management and Quoting
Customer & Partner Communities
Warranty and Entitlements
Customer Accounts and Contacts
Work Order Management
Installed Base and Contracts
Work Order Signature Capture
Scheduling and Dispatch
Service Parts and Inventory
Easy to access complete full set of drawings in the field.
Track changes to drawing immediately.
Insert photos of progress being made into the drawing.
Make annotation directly into the drawing and share then with the rest of the team.
Share a full size drawing, a packet or a selected screenshot area.
Prepare a share RFI instantly directly from field.
Credit card required: No
Hammer: Free- Up to 50 sheetsof storage
Nailgun: $19.99/month per user and up to 550 sheets of storage
Dozer: $49.99/month per user and up to 5000 sheets of storage
Crane: $99.99/month per user and unlimited storage.
What are some applications this service is commonly used in tandem with?
It is most commonly used in tandem with Salesforce.
Who are the main user groups of this service?
ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.
What is this service generally used for?
This service is generally used as a field service management solution.
Does this service offer guides, tutorials and or customer support?