Software Description:
Service Autopilot is application service provider featuring non-downloadable software for managing service businesses, namely, software for enabling and managing information reporting in the field of Customer Relationship Management (CRM).
It offers managing reporting of contact information, customer support inquiries, invoicing information, payment information, billing information, scheduled service information and job estimate information.
One system runs entire company. Users get control of their time, scheduling, expenses, employees, marketing, and profits.
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Software Description:
This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.
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Software Description:
WorkWave is a cloud-based office management software and mobile workforce management solutions for the field service industry.
It provides services that help companies manage core business processes including invoicing & payment processing, CRM, scheduling & route optimization, material & inventory management, estimating & job costing.
Beside that, there is a full range of marketing services to help their clients succeed in the marketplace.
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Summary:
Job Management
Contract Management
Billing & Invoicing
Interactive Map
Payroll Management
Quotes / Estimates
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Summary:
ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.
ServiceMobility: Device and OS agnostic mobile dispatching software.
ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.
Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.
ServiceOutsourcing: Outsourced service management provided by the ServicePower team.
M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.
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Summary:
Field Service Management: Improves the day-to-day operations of business by providing a single system of record that automates the entire processes.
Fleet Management: It includes Intelligent route optimization solution and GPS solutions.
Marketing: Full range of marketing solutions including website design and hosting, SEO, Search Engine Marketing, social media, and more.
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FAQs:
Who are the main user groups of this service?
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Main users are: scientific and technological services and research and design relating providers.
What is this service generally used for?
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It is used for managing service businesses.
What platforms does this service support?
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Web Based; Mobile: Android and iOS
What are some applications this service is commonly used in tandem with?
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It is commonly used in tandem with QuickBooks.
Does this service integrate with any other apps?
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There is QuickBooks Integration available.
Does this service offer guides, tutorials and or customer support?
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They offer: Documentation; Webinars; Live Online Help.
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FAQs:
Who are the main user groups of this service?
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This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.
What is this service generally used for?
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It is used as a mobile workforce management software.
Does this service integrate with any other apps?
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ServicePower integrates with other apps.
Does this service offer an API?
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It offers an API.
What platforms does this service support?
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Platform: Online, Mobile.
Does this service offer guides, tutorials and or customer support?
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In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.
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FAQs:
Who are the main user groups of this service?
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Main users of this solution are field service companies.
What is this service generally used for?
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It is used as a fleet management, office management and mobile workforce management solution.
What platforms does this service support?
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WorkWave is a cloud-based service. Mobile version is run on native mobile apps.
Does this service integrate with any other apps?
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It provides GPS Integration.
Does this service offer an API?
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There is an API available.
Does this service offer guides, tutorials and or customer support?
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It offers: documentation, webinars and live online support.
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