Service Autopilot is application service provider featuring non-downloadable software for managing service businesses, namely, software for enabling and managing information reporting in the field of Customer Relationship Management (CRM).
It offers managing reporting of contact information, customer support inquiries, invoicing information, payment information, billing information, scheduled service information and job estimate information.
One system runs entire company. Users get control of their time, scheduling, expenses, employees, marketing, and profits.
About Housecall Pro
Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such as cleaning, plumbing, electrical and more.
Housecall Pro allows companies to forego paperwork in favor of digital automation. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation.
Customers can book services via the HouseCall mobile app, communicate through a centralized messaging system and make online payments.
The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.
This solution is available across the U.S. and Canada.
About AyaNova
AyaNova has powerful features to help manage all aspects of service. Use AyaNova service work orders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for each work order item, as well as travel and miscellaneous expenses.
Features and uses include:
Automatically assign labor against banked service that a client has pre-paid for.
Create preventive maintenance for a client and/or their units that auto-convert to service work orders.
Create quotes that can be auto copied to service work orders.
AyaNova includes an Outlook-style graphical Schedule screen where you can view multiple schedulable users at one time, as well as individual schedulable users.
Create new workorders, edit existing, create views to display based on skills, certificates, as well as dispatch zones and regions that schedulable users belong to.
Inventory features such as on-hand quantities, restock levels, purchase orders, auto part request and restock lists for purchase orders, receiving, and part requests via workorders will expand your service capabilities as well as allow you to watch your bottom line.
Optional interface with QuickBooks or PeachTree.
Optional web browser interfaces for remote access by your field technicians -compatible with all regardless of operating system.
Assign contracts to clients and headoffices to automatically provide specific service and travel rates, discounts on parts, and automatically apply pre-paid amounts against from service workorders to maintain an exact balance.
Add custom fields, and localize all text labels within AyaNova to reflect your service industry, needs and language.
Includes English, Deutsch (German), Español (Spanish) and Français (French) language locales.
Customize and create reports directly from within AyaNova without the need for additional software.
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Features
API
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Features
API
Calendar Management
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Click-to-Dial
SAP Integration
Net Promoter Score
Summary
Job Management
Contract Management
Billing & Invoicing
Interactive Map
Payroll Management
Quotes / Estimates
Summary
The premier all-in-one service business management app
Dynamic job scheduling and dispatch with real time job updates across all devices
HouseCall Pro provides a seamless one-click QuickBooks Online integration
Provide your customer with a delightful experience through SMS and invoice automation
Create, edit, and launch customized postcard and email marketing campaigns
Take payments out in the field at one low flat credit card processing rate
Take customer signatures before and after the work is done while out in the field
Save at least 15 hours a week on paperwork alone with HouseCall Pro
Save hundreds of dollars a month on additional staff with HouseCall Pro
Get your business organized and your office in order with HouseCall Pro
Summary
Schedule single or multiple technicians to the same job
Automatically notify client of status of job including completed
Includes English, Deutsch (German), Español (Spanish) and Français (French) language locales
Full inventory tracking including part requests and serial tracking
Customer and their equipment service history tracking
Automatically generate service workorders based on preventive maintenance schedules
Remote access for your technicians out in the field with live access
Import and/or export
Interface with QuickBooks desktop, US Sage 50 and coming soon QuickBooks Online
track and maintain service history on equipment
Pricing
Credit card required: No
Startup: $47/month
Pro: $79.97/month
More options:
QuickBooks Full Two-Way Sync: $25/month
Extra Office Users: $25/month
Extra Mobile Users: $15/month
Advanced Mapping: $47/month
Client Portal: $19.97/month
Invoice Service: $0.99/ea.
Pricing
SIMPLE
$39.00
/month
Included in plan:
Access to HouseCall Pro App and Web Portal
1 User
Scheduling and dispatch
Automated invoicing and receipts
Estimates
2.90% credit card processing (flat)
HouseCall customer booking app
Email support
Customer job SMS & email notifications
Dashboard with key business stats
Google Calendar Integration
Employee GPS tracking
MODERN
$109.00
/month
Included in plan:
1-6 Users
Everything in the 'SIMPLE' plan
Live chat support
Unlimited email reminders
86¢ postcard marketing
Yelp, Facebook, and website online booking
Company in-app chat
QuickBooks Online integration
ADVANCED
$199.00
/month
Included in plan:
Unlimited Users
Everything in the 'MODERN' plan
Live chat support
Customizable reports
Pricing
Single scheduleable resource
$159.00
1 user(s) / year
Included in plan:
Schedule a single technician/engineer with access to all features
Up to 5 scheduleable resources
$695.00
5 user(s) / year
Included in plan:
Schedule up to 5 technicians/engineers with access to all features
Up tp 10 scheduleable resources
$1,190.00
10 user(s) / year
Included in plan:
Schedule up to 10 technicians/engineers with access to all features
Up to 20 scheduleable resources
$1,980.00
20 user(s) / year
Included in plan:
Schedule up to 20 technicians/engineers with access to all features
Up to 50 scheduleable resources
$3,950.00
50 user(s) / year
Included in plan:
Schedule up to 50 technicians/engineers with access to all features
FAQs
Who are the main user groups of this service?
Main users are: scientific and technological services and research and design relating providers.
What is this service generally used for?
It is used for managing service businesses.
What platforms does this service support?
Web Based; Mobile: Android and iOS
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with QuickBooks.
Does this service integrate with any other apps?
There is QuickBooks Integration available.
Does this service offer guides, tutorials and or customer support?
They offer: Documentation; Webinars; Live Online Help.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.
Does this service offer guides, tutorials and or customer support?
Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.
What platforms does this service support?
Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.
Who are the main user groups of this service?
Service professionals in a variety of service industries, such as carpet cleaning, plumbing, HVAC, janitorial, window washing, and more use HouseCall Pro for field service management. Housecall Pro caters to any service based company across hundreds of industry verticals.
What is this service generally used for?
Housecall Pro streamlines business processes. It eases communication within organizations as well as with customers. This solution allows companies to forego paperwork in favor of digital automation. Housecall Pro allows service businesses to operate at maximum efficiency.
What are some applications this service is commonly used in tandem with?
Yes, Housecall Pro integrates with QuickBooks Online, Google Maps, and Google Calendar.
Does this service offer an API?
It currently does not, but may in the future.
Does this service integrate with any other apps?
QuickBooks Online, Google Calendar, and Google Maps.
FAQs
Does this service integrate with any other apps?
US, UK, Canadian, Austrailan QuickBooks desktop
Peachtree 2006 to 2012
US Sage 50 2013 to 2016
QuickBooks Online interface coming ETA July 2017
What platforms does this service support?
The AyaNova database can be networked on any operating system compatible with Firebird Server 2.x (i.e. Windows, Linux, etc) OR networked on operating system compatible with SQL Server or SQL Express 2008 SP2 or higher (i.e. Windows)
The AyaNova database in standalone configuration requires Windows XP and higher up to and including latest released OS.
The AyaNova desktop program requires Windows XP and higher up to and including latest released OS.
The AyaNova remote access option RI is a web browser application compatible with any sized device or operating system - i.e. mobile Android, mobile iOS, tablets Windows/Android/iOS, laptops Windows, etc etc
Does this service offer multi-user capability (e.g. teams)?
Yes!
AyaNova can be access simultaneously via multiple logged in users (LAN, data portal, remote access, mobile) when configured for network environment
Does this service offer an API?
Yes, our AyaNova API is available for developers at no charge.
We also provide the free utility AyaScript which can be used for quick add on design
Does this service offer guides, tutorials and or customer support?
Yes, via F1 or Help -> Contents opens to our online Help documentation which provides details on each feature, recommendations and suggestions on use, step by step tutorials and more.
What are some applications this service is commonly used in tandem with?
QuickBooks desktop
QuickBooks Online
Peachtree
US Sage 50
Acess
Excel
What is this service generally used for?
Service management
Equipment management
Inventory management
Loan management
Who are the main user groups of this service?
Service management
Service personnel
Service purchasing/receiving