Compare ServerSuit vs SilkStart vs Vision Helpdesk

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Software Description:

ServerSuit provides instant remote access to Linux servers and allows to perform remote administration and multi-server setup automation, as well as setup mail servers and website hosting.

ServerSuit's cross-platform architecture allows to manage Linux servers virtually from smartphone, tablet or laptop.

ServerSuit does not need you to be a professional Linux administrator, since most of the standard management tasks are already scripted. However, you can add your own custom scripts and configurations, store them in the system and execute them as needed.

ServerSuit is dedicated to system administrators, web developers, website owners, digital agencies and webhosting companies.

Software Description:

SilkStart is a leading provider of cloud software for member-based organizations. SilkStart's Association Management System (AMS) streamlines operations through one central database that can be accessed anywhere you can find an internet connection. SilkStart creates beautiful and functional websites that are mobile friendly and can also integrate with existing sites. We simplify complex and time consuming tasks like member management, events, invoicing, payment processing, and communications.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • File Sharing
  • File Transfer
  • Dashboard
  • Scheduling
  • Bulk Domain Management
  • Batch Permissions & Access
  • Anti-Virus
  • Customer Management
  • External Integrations
  • Password & Access Management
  • 2-Factor Authentication

Features:

  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Cloud-based web panel

  • Multiple Linux servers management

  • Cross-platform architecture

  • Remote access to Linux servers

  • SaaS with a single dashboard

  • Multi-server setup automation

  • Easy for non-professionals

  • Scripted tasks

  • Cheap control panel

  • CMS integration and migration tools

Summary:

  • SilkStart is a leading provider of cloud software for member-based organizations.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Time based plan

$1.00
1 user(s) / month
Included in plan:
  • If you use this plan, you will be charged a monthly fee for each Linux server you manage.

Usage based plan

$1.00
1 user(s) / month
Included in plan:
  • Charges based on the time you spend actively using ServerSuit (being connected to your dashboard) and is for users who do not need to connect to their Linux servers frequently.

FAQs:

    Who are the main user groups of this service?
  • ServerSuit dedicated to system administrators, web developers, website owners, digital agencies and webhosting companies.

  • Does this service offer guides, tutorials and or customer support?
  • ServerSuit's Knowledge Base

  • Does this service offer multi-user capability (e.g. teams)?
  • ServerSuit offers multiple server management from a single dashboard.

  • Does this service integrate with any other apps?
  • ServerSuit integrates with: LAMP + Mail Package, Roundcube WebMail Client, Easy Mail Server, Apache + PHP, LEMP Package, LAMP Package, Shell In A Box, ClamAV, Backup access tool, Nginx frontend, Nginx + Apache + PHP, Nginx static, phpMyAdmin, Monit, MySQL, MariaDB, ProFTPd, Puppet.

  • What is this service generally used for?
  • ServerSuit control panel generally used for Linux server management.

  • What are some applications this service is commonly used in tandem with?
  • ServerSuit used with the following OS: CentOS, Ubuntu, Debian, RedHat.

  • Does this service offer an API?
  • ServerSuit does not offer any API at the moment.

  • What platforms does this service support?
  • ServerSuit supports Android.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, add unlimited administrators to your SilkStart account at no extra cost

  • Does this service offer guides, tutorials and or customer support?
  • High quality help guides, extensive FAQ's, video support, customer phone support

  • Who are the main user groups of this service?
  • Associations, member-based organizations, multi-chapters, single chapters, chamber of commerce, alumni, religious

  • What is this service generally used for?
  • Everything in one place - Whether it's one chapter or one hundred, we connect you to all of your members. A mobile-friendly website and database to bring all of your members and their profiles together.

  • What are some applications this service is commonly used in tandem with?
  • Slack, Salesforce, Trello, Process St. Quickbooks

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

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Likes:
131
Followers:
44

Publisher:

Founded:
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Publisher:

Founded:
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Based in:
Nasik
Employees:
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Other:

Who uses ServerSuit
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SilkStart
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, French, English, Italian, Dutch, Polish, Turkish, Portuguese, Russian
Regional Restrictions:
No restrictions.
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