SentiOne is a social listening and online reputation management platform that helps monitor, analyze and react to whatever is happening online. Our solution is mostly based on an online listening technology used to gather a broad spectrum of information collected from the internet and find actionable insights. Our customers can find and build truly meaningful connections with their audience online.
We create the technology that helps entrepreneurs to monitor online activities of their current and potential clients in real time and take part in online discussions directly from one tool.
SentiOne' features:
Social Listening and Online Media Monitoring
Unlimited Keywords and Results
Real-time Social Data
Email and Push Alerts
Sentiment Analysis
Influencer Marketing
Gender analysis
Geolocation
Hour Histogram
Competitor Analysis
Audience Insights
Marketing Intelligence
Crisis Management
Performance Reports
PDF Reports
Social Media Analytics
Reach Monitoring
About Birdeye
Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.
About ReviewInc
ReviewInc is a leading provider of Business Reputation Management Services. ReviewInc's growing customer list includes major international chains, brand auto dealers, dental, medical, travel, leisure, property management, retail stores, restaurants, legal services, country clubs, and more. ReviewInc is committed to educating business owners on the power and importance of customer reviews and managing your online reputation.
Features
API
Brand Management
Dashboard
External Integrations
Feedback Management
Google Apps Integration
Multi-Site
Multi-User
Notifications
Social-Media Integration
Social Media Monitoring
Sentiment Analysis
Review Monitoring
Net Promoter Score
Features
API
Brand Management
Dashboard
External Integrations
Feedback Management
Google Apps Integration
Multi-Site
Multi-User
Notifications
Social-Media Integration
Social Media Monitoring
Sentiment Analysis
Review Monitoring
Net Promoter Score
Features
API
Brand Management
Dashboard
External Integrations
Feedback Management
Google Apps Integration
Multi-Site
Multi-User
Notifications
Social-Media Integration
Social Media Monitoring
Sentiment Analysis
Review Monitoring
Net Promoter Score
Summary
No key features associated with this application.
Summary
Automatically get more reviews.
Monitor 150+ review sites in one dashboard.
Business listings consistent across 50+ sites and directories so search engines and customers can find you easily.
Post to multiple social channels at once, and schedule posts ahead of time.
Webchat converts website visitors into customers.
Analyze insights from reviews, social media, and surveys in one place.
Understand where you rank in your industry and leverage competitive insights to get ahead.
Create surveys for customer experience, employee experience, product experience, and brand experience.
Collect feedback across the customer journey via email, websites, SMS, and more.
Monitor, post, and engage with customers across blogs, forums, news sources, and social media platforms - all in one place.
Summary
BEST Mobile Access- to Manage Online Reviews Unlike other online reputation management software services (also known as review management software) that provides a “light” app with scaled down features, ReviewInc has full-featured web access optimized for mobile devices. You get the same powerful mobile capabilities as a desktop at ultra-fast speeds.
BEST Administration- ReviewInc grants access levels for every type of user, so multiple team members can manage your reputation using just the features they need to do their job. The platform even includes an optimized email system designed to get you past the spam filters—critical when sending thousands of requests to review your product or service.
One of the MOST Secure – Online Reviews ReviewInc delivers secure admin access with full data encryption, double encrypted passwords, including the unique ability to hide client’s names, making it one of the industry’s most secure review management software with full 3rd party verified HIPAA Compliance.
One of the MOST Stable Online Review Management Services ReviewInc is renowned for reliability. Monitored 24/7 with a minimal 99.9% verified up-time, you’ll be able to monitor reviews and increase your ability to respond to negative customer reviews before they cause damage.
BEST Online Reputation Management Dashboard - With the industry’s most customizable role-based dashboards, you can design your preferred layout using robust filters based on ratings, date, source, review site, marketing campaign type, and more.
BEST Business Reporting - The ReviewInc online reputation management software includes competitive rankings, ratings and reviews over time, timeline reports, with customizable filters, even showing if your listings are consistent. The email reports with detailed graphs show you your Net Promoter Score and can be customized to match your brand identity and company logo.
MOST Review Sites Reviewed - ReviewInc monitors the MOST review sites of any other online reputation management service (over 600 vs less than 250 with other online review platforms), ensuring you have the widest coverage and reduces the risk of missing any review opportunities
Global Access to Online Reviews ReviewInc is the ONLY Online Review Management software company that offers 26 different languages, providing you unlimited global access for local and international business reputation management.
Review Marketing for Online Reputation Management Customer-driven marketing with drip, review, and automated campaigns that are fully customizable and timed perfectly. ReviewInc’s Patent Pending Automatic Email Domain Correction ensures that you are reaching your customers without error.
Visual Preview of your Review Generation A panoramic view of your entire online review flow is available on one interactive screen (showing locations, stars, positive responses, negative red flags and more)–all on one screen–within your review management software.
Pricing
Team
$299.00
5 user(s) / month
Included in plan:
Unlimited Keywords
Unlimited Mentions
Real-time Result Updates
Up to 12 Months Instant Historical Data
1 Market
5 Projects
PDF Reports
Social Media, Forum & Blog Monitoring
Tags
Enterprise
$500.00
customised features set
Included in plan:
Unlimited Keywords
Unlimited Mentions
Real-time Result Updates
Up to 36 Months Instant Historical Data
Up to 27 Markets
5+ Projects
Multimarket Dashboard
Social Reach
Data Exports
High Profile Queries
FAQs
No FAQs associated with this application.
FAQs
What is this service generally used for?
Birdeye is an all-in-one customer experience software that reimagines the way feedback is used to acquire and retain connected customers. Birdeye offers a suite of products including reviews, social, surveys, listings, webchat, ticketing, insights, and competitive benchmarking to close the loop between reputation marketing and customer experience. Birdeye enables businesses to capture all customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time for 1, 10 or 10,000 locations. All from one dashboard. Businesses use the Birdeye platform to seamlessly monitor reviews from all major sites, get new reviews, and automatically promote them across the web, social media, and search engines.
Who are the main user groups of this service?
Birdeye enables local businesses with 1, 10 or 10,000 locations to capture all customer feedback from review sites, social media, and NPS surveys, all in one dashboard. More than 100,000 businesses, ranging from SMB to Fortune 500, use the Birdeye platform to seamlessly monitor reviews from all major sites, get new reviews, automatically promote them across the web, run customer surveys, and get actionable insights to improve their operations and increase revenues.
What are some applications this service is commonly used in tandem with?
Birdeye is often used with EMR, PMS, and CRM software. Birdeye integrates with over 300 apps.
Does this service offer guides, tutorials and or customer support?
Birdeye has dedicated customer support.
Does this service offer multi-user capability (e.g. teams)?
Birdeye offers multi-user capabilities.
Does this service integrate with any other apps?
Birdeye seamlessly integrates with over 300 apps.
Does this service offer an API?
Birdeye offers an API.
FAQs
What platforms does this service support?
Browswer application - all broswers supported
Does this service offer multi-user capability (e.g. teams)?
Yes
What is this service generally used for?
Reputation management
Who are the main user groups of this service?
Business owners
Does this service offer an API?
Yes
Does this service offer guides, tutorials and or customer support?
Yes, we have a Knowledge Base, Videos, and excellent customer support!
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