About Second CRM
Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale.
Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.
|
About CRM Creatio
Creatio CRM is a no-code powered suite of high-end products for marketing, sales, and service automation to automate the entire customer journey with maximin degree of freedom.
- Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code
- Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code
- Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code
Creatio CRM products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs, whether it’s complex B2B sales, e-commerce, partner relationship management, customer service, or all of the above. In addition to rich OOTB CRM features, Creatio CRM makes a strong emphasis on no-code tools for system and UI customization, workflow automation, AI\ML capabilities for predictive and prescriptive analytics, reporting, flexible dashboards, and many more. Also, there are hundreds of composable apps, ready-to-go solutions, and add-ons that can be downloaded for Creatio CRM from Creatio Marketplace.
*About Creatio *
Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no-code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons.
Today, thousands of customers launch millions of CRM, operational and industry workflows with our platform every day in 100 countries! Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports.
Creatio is headquartered in Boston, MA. We have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.
|
About Teamleader
Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.
A simple interface and a variety of integrations allow your business to stay efficient, optimize workflow and work smarter.
|
FAQs
Does this service offer guides, tutorials and or customer support?
-
Second CRM offers Customer support via Phone, WhatsApp and Email. And provides an online customer support Portal that includes user manual, video tutorials, faq, Online Live chat
Does this service integrate with any other apps?
-
Connect with your favorite apps:
Accounting Software - QuickBooks, Xero
eCommerce - WooCommerce, Shopify, Magento
Contacts & Calendar - Google, Office 365
SMS - Clickatell
Payments - Stripe, eGHL, eNETS
Logistics - EasyParcel
Who are the main user groups of this service?
-
Small sized single location companies to large regional enterprises, across multiple industries and geographies.
What is this service generally used for?
-
Manage Sales & Marketing, Customer Support and Business Operations
What platforms does this service support?
-
Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.
What are some applications this service is commonly used in tandem with?
-
Contacts & Calendaring, Email Marketing, SMS gateway, Payment gateway, Accounting/ERP software, eCommerce platform/Marketplace, Logistics, Integration with landing pages, etc
Does this service offer an API?
-
Second CRM offers two-way REST based web APIs to integrate with third-party applications.
Does this service offer multi-user capability (e.g. teams)?
-
Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.
|
FAQs
What is this service generally used for?
-
CRM Creatio bundle offers an interconnected solution that allows you to automate marketing, sales and service:
Sales Creatio - sales force automation software to manage the complete sales cycle — from lead to repeat sales.*
*Service Creatio *- innovative customer service tools to deliver an exceptional customer experience.
*Marketing Creatio *- multichannel marketing software to deliver demand generation excellence.
Does this service offer an API?
-
Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.
Does this service offer guides, tutorials and or customer support?
-
Support:
- Phone support
- Knowledge base
- Customer success management
- Academy
- Community
- ITIL/ITSM
Who are the main user groups of this service?
-
- Enterprises
- Mid-size companies
- Startups
- Small companies
What are some applications this service is commonly used in tandem with?
-
Integration:
- Twitter,
- Facebook,
- Google Contacts and Calendars,
- LDAP,
- IMAP,
- MS Exchange,
- Google Maps,
- OpenStreetMap,
- MailChimp / Mandrill
Does this service offer multi-user capability (e.g. teams)?
-
Software offers multi-user capability.
What platforms does this service support?
-
Platforms: Android, iOS, Mac, Windows, Web-based.
|
FAQs
Does this service integrate with any other apps?
-
Yes, we integrate with more then 150 other apps.
Bookkeeping: Exact, Datev, Octopus, Twinfield, Yuki, CODA, Unpaid, E-Invoice (UBL), WInbooks, Bilendo, Billit, SageOne
Calendar: Office 365 Calendar, Google Calendar, Apple iCloud Calendar, Exchange Calendar, Kerio Connect, Google Resources, Lobbipad
Chat: Slaask, Hivemind, Slack
Contact sync: LinkedIn, Google Contacts, noCRM.io, RingCentral, Teamwork Projects, BombBomb, Robly, Teamleader, Office 365 Contacts, Zendesk, FinFolio, Constant Contact, Fastbill, Benchmark, EzTexting, Hubspot, Clio, Recurly, ActiveDEMAND, Bexio, Prospect.io, TractionNext, myphoner, Intercom, Salesforce Pardot, Odoo, Salesforce Desk, Teamwork Desk, MailUp, Easybill, Emma, Woodpecker, SageLive, Magento, ConnectWise Manage, Trello, iCloud, Chargebee, Infusionsoft, Dotloop, GetResponse, SharpSpring, Podio, Sellf, Help Scout, ONTRAPORT, Aircall, Direct Mail for Mac, ActiveCampaign, PersistIQ, Xero, Flexmail, Dotmailer, Drip, Quickbooks, MailerLite, Kustomer, Marketo, Groove, Shopify, Freshbooks
Dashboard: Wizer, Invantive Control, Cumul.io, Invantive Query Tool
Email marketing: MailChimp, Campaign Monitor, Laposta, Incantive Composition, MailUp, Mailjet, MailPlus
Email tracking: Office 365 Outlook, Gmail, Outlook 2013, IMAP
Export: Datev Export, Invantive Composition, Google Sheets, Billit, Invantive Query Tool, Wuunder
File Management: Dropbox, Google Drive
Financial Data: Trends Top, CODA, Invantive Control, CompanyView, E-invoice (UBL), Bilendo
Payment: Mollie, Stripe, Bancontact, Bitcoin, Sofort, Visa, PayPal, Mastercard, iDEAL, Cartes Bancaires, KBC, CartaSi, American Express, Belfius, Unpaid
Social: LinkedIn
Time Tracking: Google Chrome, Simple Simon
VoIP: Twilio, Voipplay, Go Integrator, Voys integratie, Xelion VoIP, 3CX
Web2Lead: JotForm, Wufoo, Custom Form, Formstack, Unbounce, Story Chief, Sitemanager
Does this service offer guides, tutorials and or customer support?
-
We have a Support page where you can find the following:
- Product Knowledge base: Use the tips and tricks in our product manual to fully benefit from Teamleader
Video Tutorials: Missed a live Webinar? Watch our video tutorials
Billing & Invoices: Questions or remarks about your received invoice?
Start-ups: Would you like to use Teamleader as a start-up? Discover our special start-up program.
Upgrades: Want to add extra users or product modules to your account? Request an upgrade!
Partners: Ready to spread the Teamleader love? Learn more about our partner program.
Status Page: Stay up-to-date on all announcements on Teamleader's status and performance
HR& Jobs: Have a look at our vacancies and find out what it's like to work at Teamleader
Marketplace: Explore, manage and build your favourite integrations in the Teamleader Marketplace
Developers: Learn more about our API and other technical aspects of our tool
Haven't found an answer? email us via [email protected] We're here to help!
Does this service offer an API?
-
Yes, you can create your own integrations & submit them to the Marketplace.
Everything you need to know to start creating your own Teamleader integrations you can find:
- Knowledge Base
- API Documentation
- Contact us
Does this service offer multi-user capability (e.g. teams)?
-
Yes, the basic premium starts with 2 users, but you can pay €10 a month/extra user.
What platforms does this service support?
-
- Cloud, SaaS, Web
- Mobile iOS native
- Mobile Android native
What is this service generally used for?
-
Teamleader helps you and your team work smarter so your small business thrives. Bringing CRM, project management and invoicing together with an intuitive software solution, Teamleader enables your team to collaborate, organize and build your business.
Who are the main user groups of this service?
-
Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.
|
Other
Who uses Second CRM
- Startups
- SMEs
- Enterprises
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
English, Malay, Indonesian, Thai, Vietnamese, Chinese, Czech, Arabic, French, Hungarian, Dutch, Italian, Russian, Tamil, Swedish, Spanish, Turkish
Regional Restrictions:
No restrictions.
|
Other
Who uses CRM Creatio
- Personal
- Freelance
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
Arabic, German, English, French, Italian, Portuguese, Hebrew, Polish, Russian, Spanish, Turkish
Regional Restrictions:
No restrictions.
|
Other
Who uses Teamleader
- Personal
- Freelance
- Startups
- SMEs
- Agencies
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
English, German, Italian, Dutch, French, Spanish, Danish, Finnish, Norwegian, Swedish
Regional Restrictions:
No restrictions.
|