Compare Second CRM vs Freshsales vs Teamleader

Second CRM 1 ratings CRM	Freshsales 780 ratings CRM	Teamleader 12 ratings CRM
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Crozscore 68% what is this? User Happiness: 70% Press Buzz: 27% User Trend: interest falling	Crozscore 93% what is this? User Happiness: 93% Press Buzz: 57% User Trend: interest rising	Crozscore 82% what is this? User Happiness: 67% Press Buzz: 40% User Trend: interest falling
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About Second CRM Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.	About Freshsales Freshsales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. Freshsales is trusted by over 15,000 businesses from 80+ countries. Some companies that use Freshsales include Dyson, Best Western Hotels & Resorts, Purdue University, and WallyPark. An all-in-one sales CRM software which is packed with features like built-in phone and email, lead scoring, visual sales pipeline, reports and dashboards, automations, and mobile apps, ensuring that sales reps do not have to juggle between multiple tools to get the job done. The extremely easy to use, highly intuitive UI means that sales reps will need minimal onboarding and can start selling from the get-go. Freshsales' powerful and intelligent set of features ensure that sales reps spend more time selling and less time performing tasks like manual data entry. Freshsales comes with auto-profile enrichment and activity tracking which helps sales reps get a 360-degree view of their leads. The AI-based lead scoring feature helps sales reps understand and prioritize their leads better. With the visual sales pipeline helps sales reps get a holistic view of their entire sales pipeline with a single sweep of the eye. The drag and drop UI makes it easy to move deals between stages and even mark them as won or lost. The visual sales reports and dashboards make it easy to accurately forecast your business. The sales campaigns feature in Freshsales allows users to create, send, and track outbound email campaigns without having to rely on external software. The full-featured mobile apps for iOS and Android ensure maximum productivity for field sales agents. A large number of third-party apps via the Freshsales marketplace (75+) as well as native integrations (15) to ensure that Freshsales fits seamlessly into your business ecosystem. Sales-360 puts Freshsales at the center of your business ecosystem supported by a tightly knit network of products such as Freshdesk (for customer support), Freshchat (for customer engagement), Freshcaller (for cloud-based telephony), Freshconnect (for collaboration in context) and Freshmarketer (for CRO) enabling businesses to get a 360-degree view of their leads as well as customers.	About Teamleader Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool. A simple interface and a variety of integrations allow your business to stay efficient, optimize workflow and work smarter.
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation
Summary Data driven Standard Process: We promote business automation and data driven approach to manage any business looking to scale. Implementing standard business processes with automated workflows, and escalating any anomalies with real-time dashboards and KPI’s are MUST for a predictable business growth and scaling up. Always there for Customers: We offer multiple support options via email, phone, skype or even Whatsapp, whatever customers prefer, as long as they are using our products. Multiple implementation and support packages are available to meet the needs of every business. No Big Bang Approach: We encourage businesses to start with basic automation and then slowly add advanced features as they scale. This way businesses don’t have to fork out a big amount upfront, without seeing any tangible returns and also it helps in smoother transition for employees. Asian Products: We develop all our products keeping in mind local regulations and the needs of Asian SME businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.	Summary Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record. Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform Freshsales' 'enrichment' feature automatically adds social information and photos to profiles The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals	Summary Teamleader unifies CRM, project planning and invoicing in a simple and intelligent tool Build better relationships Organize your business Collaborate with your team Keep your workflow simple Focus on your business, not you administration Be professional Create invoices in 3 clicks Keep track of your contacts
Pricing Starting from: $10.00/month Credit card required: No Starting from $10/user/month Get started with the very basic automation features and then slowly add more advanced features like sales force automation and customer service, as you become ready to scale.No Setup Fee. Monthly fee includes user licence, hosting, technical support, daily backups, bug fixes, updates and online video training. SECOND CRM FOUNDATION $10.00 1 user(s) / month Included in plan: Customer Database Plan and Track Customer interactions Calendaring and Reminders Tasks Management (Kanban) Send Email and SMS Manage Multiple Email Accounts Employee database User directory & Messaging HR Policy documents Leaves Management Claims Management Passport and Visa expiry alerts Meetings Management Document Management Company Announcement and Message Board Manage Expenses and Office Bills Track Payments (Claims and Bills) Reports, Charts and Custom Dashboards SALES $36.00 1 user(s) / month Included in plan: Capture leads from email, website and social media Append your Leads info with powerful data enrichment Manage follow ups (appointments, meetings, reminders) Email and SMS Campaigns to keep your leads warm Track opportunities and sales pipeline Manage sales team and track activities Generate and send quotes and invoices Manage sales orders and delivery orders Manage payments and receipts Sync data with Quickbooks, Xero Set sales target and track performance Generate sales reports and charts Custom dashboards and widgets Schedule sending reports via email SERVICE $36.00 1 user(s) / month Included in plan: Segment customers for better Account Management Manage service team and track activities Customer selfservice portal for creating and tracking service requests Manage service contracts with expiry alerts Track customer requests (tickets) with escalation Email automation - auto response, ticket creation and assignment Manage FAQ's and Knowledge base Design and execute customer survey (CSAT, NPS) Generate service reports and charts Custom dashboards and widgets Schedule sending reports via email	Pricing Forest $79.00 1 user(s) / month Included in plan: Everything in Estate and... EUC Data Center IP Whitelisting Audit Logs BLOSSOM $12.00 1 user(s) / month Included in plan: Deal Funnel View Templates & Notifications Real-time Email Tracking Everything in Sprout and... Contact Management Pipeline Management 250 Bulk emails/user/day Built-in Phone powered by Freshcaller SMS Integration 2 Sales Campaigns/user Lead Scoring 5 Intelligent Workflows Basic Reporting Marketplace iPhone and Android Apps Gmail Add-on SPROUT Free Included in plan: Leads, Contacts, Accounts & Deals Customisable Sales Process Phone & Email Basic Lead Scoring Freshdesk & Freshchat Integration GARDEN $25.00 1 user(s) / month Included in plan: Everything in Blossom and... Custom Reports Auto Profile Enrichment Lead Assignment Rules Territories Advanced CRM customization ESTATE $49.00 1 user(s) / month Included in plan: Everything in Garden and... Auto profile enrichment Reports Dashboard Smartforms and event tracking Multi-currency	Pricing CRM $25.00 2 user(s) / month Included in plan: 14 day free demo Support Integration with Office 365 VoIP integration 35GB file storage Daily back-ups Integration with Google Apps API & Webhooks Free updates Integration with iCloud CRM+invoicing $50.00 2 user(s) / month Included in plan: 14 day free demo support integration with office 365 VoIP integration 35GB file storage daily back-ups integration with Google apps API & Webhooks Free updates integration with iCloud CRM & Offers Time tracking Lead Management Calendar Management CRM+invoicing+project management $100.00 2 user(s) / month Included in plan: 14 days free demo 35GB file storage integration with iCloud integration with office 365 free updates API & Webhooks support VoIP integration daily back-ups integration with Google Apps CRM & Offers Time Tracking Lead Management Calendar Management CRM+invoicing+project management+ticketing $150.00 2 user(s) / month Included in plan: 14 days free demo 35GB file storage integration with iCloud integration with office 365 free updates API & Webhooks support VoIP integration daily back-ups integration with Google apps CRM & Offers Time Tracking Lead Management Calendar Management Per Extra user $10.00 1 user(s) / month Included in plan: one extra user
FAQs Does this service offer guides, tutorials and or customer support? Second CRM offers Customer support via Phone, WhatsApp and Email. And provides an online customer support Portal that includes user manual, video tutorials, faq, Online Live chat Does this service integrate with any other apps? Connect with your favorite apps: Accounting Software - QuickBooks, Xero eCommerce - WooCommerce, Shopify, Magento Contacts & Calendar - Google, Office 365 SMS - Clickatell Payments - Stripe, eGHL, eNETS Logistics - EasyParcel Who are the main user groups of this service? Small sized single location companies to large regional enterprises, across multiple industries and geographies. What is this service generally used for? Manage Sales & Marketing, Customer Support and Business Operations What platforms does this service support? Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10. What are some applications this service is commonly used in tandem with? Contacts & Calendaring, Email Marketing, SMS gateway, Payment gateway, Accounting/ERP software, eCommerce platform/Marketplace, Logistics, Integration with landing pages, etc Does this service offer an API? Second CRM offers two-way REST based web APIs to integrate with third-party applications. Does this service offer multi-user capability (e.g. teams)? Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.	FAQs Does this service integrate with any other apps? Yes, * Freshdesk * Freshchat * Freshcaller * Freshconnect * Mailchimp * Segment * Piesync * Zapier * Xero * Quickbooks * Google contacts What platforms does this service support? Android iPhone-iPad Mac Windows Web-based Mobile Web App What is this service generally used for? CRM Customer Relationship Management Contact Management Pipeline Management Sales Enablement Lead Management Contact Management Deal Management Email Management & Tracking Territory Management User Behaviour Tracking Who are the main user groups of this service? SMEs Mid Market Enterprise What are some applications this service is commonly used in tandem with? Freshdesk Does this service offer guides, tutorials and or customer support? Yes Does this service offer an API? Yes Does this service offer multi-user capability (e.g. teams)? Yes	FAQs Does this service integrate with any other apps? Yes, we integrate with more then 150 other apps. Bookkeeping: Exact, Datev, Octopus, Twinfield, Yuki, CODA, Unpaid, E-Invoice (UBL), WInbooks, Bilendo, Billit, SageOne Calendar: Office 365 Calendar, Google Calendar, Apple iCloud Calendar, Exchange Calendar, Kerio Connect, Google Resources, Lobbipad Chat: Slaask, Hivemind, Slack Contact sync: LinkedIn, Google Contacts, noCRM.io, RingCentral, Teamwork Projects, BombBomb, Robly, Teamleader, Office 365 Contacts, Zendesk, FinFolio, Constant Contact, Fastbill, Benchmark, EzTexting, Hubspot, Clio, Recurly, ActiveDEMAND, Bexio, Prospect.io, TractionNext, myphoner, Intercom, Salesforce Pardot, Odoo, Salesforce Desk, Teamwork Desk, MailUp, Easybill, Emma, Woodpecker, SageLive, Magento, ConnectWise Manage, Trello, iCloud, Chargebee, Infusionsoft, Dotloop, GetResponse, SharpSpring, Podio, Sellf, Help Scout, ONTRAPORT, Aircall, Direct Mail for Mac, ActiveCampaign, PersistIQ, Xero, Flexmail, Dotmailer, Drip, Quickbooks, MailerLite, Kustomer, Marketo, Groove, Shopify, Freshbooks Dashboard: Wizer, Invantive Control, Cumul.io, Invantive Query Tool Email marketing: MailChimp, Campaign Monitor, Laposta, Incantive Composition, MailUp, Mailjet, MailPlus Email tracking: Office 365 Outlook, Gmail, Outlook 2013, IMAP Export: Datev Export, Invantive Composition, Google Sheets, Billit, Invantive Query Tool, Wuunder File Management: Dropbox, Google Drive Financial Data: Trends Top, CODA, Invantive Control, CompanyView, E-invoice (UBL), Bilendo Payment: Mollie, Stripe, Bancontact, Bitcoin, Sofort, Visa, PayPal, Mastercard, iDEAL, Cartes Bancaires, KBC, CartaSi, American Express, Belfius, Unpaid Social: LinkedIn Time Tracking: Google Chrome, Simple Simon VoIP: Twilio, Voipplay, Go Integrator, Voys integratie, Xelion VoIP, 3CX Web2Lead: JotForm, Wufoo, Custom Form, Formstack, Unbounce, Story Chief, Sitemanager Does this service offer guides, tutorials and or customer support? We have a Support page where you can find the following: - Product Knowledge base: Use the tips and tricks in our product manual to fully benefit from Teamleader Video Tutorials: Missed a live Webinar? Watch our video tutorials Billing & Invoices: Questions or remarks about your received invoice? Start-ups: Would you like to use Teamleader as a start-up? Discover our special start-up program. Upgrades: Want to add extra users or product modules to your account? Request an upgrade! Partners: Ready to spread the Teamleader love? Learn more about our partner program. Status Page: Stay up-to-date on all announcements on Teamleader's status and performance HR& Jobs: Have a look at our vacancies and find out what it's like to work at Teamleader Marketplace: Explore, manage and build your favourite integrations in the Teamleader Marketplace Developers: Learn more about our API and other technical aspects of our tool Haven't found an answer? email us via [email protected] We're here to help! Does this service offer an API? Yes, you can create your own integrations & submit them to the Marketplace. Everything you need to know to start creating your own Teamleader integrations you can find: - Knowledge Base - API Documentation - Contact us Does this service offer multi-user capability (e.g. teams)? Yes, the basic premium starts with 2 users, but you can pay €10 a month/extra user. What platforms does this service support? Cloud, SaaS, Web Mobile iOS native Mobile Android native What is this service generally used for? Teamleader helps you and your team work smarter so your small business thrives. Bringing CRM, project management and invoicing together with an intuitive software solution, Teamleader enables your team to collaborate, organize and build your business. Who are the main user groups of this service? Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: Gent Employees: 51-200 Likes: Followers:
Other Who uses Second CRM Startups SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Malay, Indonesian, Thai, Vietnamese, Chinese, Czech, Arabic, French, Hungarian, Dutch, Italian, Russian, Tamil, Swedish, Spanish, Turkish Regional Restrictions: No restrictions.	Other Who uses Freshsales Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Dutch, Spanish, German, French, Italian, Russian, Chinese, Polish, Portuguese Regional Restrictions: No restrictions.	Other Who uses Teamleader Personal Freelance Startups SMEs Agencies Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, German, Italian, Dutch, French, Spanish, Danish, Finnish, Norwegian, Swedish Regional Restrictions: No restrictions.