Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.
Sales team focus - If they buy in and see the benefit, then the management data will be gold dust.
Easy to Use - We try and make sure no action in BuddyCRM takes more than 3 clicks.
Link with other systems (such as ERP and accounting) to display all customer information in one place, giving a single customer view.
Real-time management information through Buddy dashboards.
Interrogate your data in different ways to generate targeted campaign lists. Track the ROI on your marketing budget.
Toolyt SFA is intended to fit the necessities of numerous administration ventures. It is adaptable and simple to utilize. Field Force Tracker conveys a conclusion-to-end arrangement that addresses all features of Service Lifecycle Management. We field benefit organizations deal with their arrangements, dispatch portable representatives, and receipt for the administrations.
Toolyt SFA's answers are created with industry specialists to convey the usefulness you have to address the particular difficulties and novel business needs in your particular industry. Our demonstrated arrangement refreshments you're existing foundation and can convey quick advantages appropriate out of the crate. With unmatched broadness and profundity to upgrade your administration lifecycle, Toolyt FSA is the arrangement of the decision to enhance consumer loyalty, streamline and synchronize forms, and convey positive monetary effect to your association. Select your industry to take in more about how our industry driving programming can help your association.
Toolyt SFA offers field benefit administration arrangements fit for a scope of big business organizations. Whatever your industry, run it insightfully with Toolyt SFA.
Also, you can integrate with your:
Existing CRM & Lead Management Tools
HR & Team Management Software
Billing or order management Tools
Attendance or Leave Management Tools
Customer Support or Ticket Managment Tool
Instant Notifications to Managers
Improved Operational Efficiency
Customizable forms for Data Collection
Improve efficiency by Enabling Offline Mode
Instant Approval for Expenses via Manager's App
Add Expenses & Monitor Claims
Schedule Visits and Get Approval
Report shows Visits Accuracy
Enable Document or Photo collection
Assign tasks or visits and Monitor
Automatic Daily, Weekly & Monthly Reports
Ensure Optimal Allocation of Leads & Jobs
Add Expenses and Bill on the go
Structures Work Flows as Per your Company
More Efficient Reporting
Daily Remainders & Morning Report
Gain Instant Visibility of Lead, Conversion etc.
Improve allocation of resources using field intelligence.
Realtime Monitoring field Officers
Custom Reports for CEO's or Top Level Managers
Instant Capture Customer Feedback
Access to product Information & Documents
Google Apps Integration
Google Apps Integration
Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.
Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.
Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.
Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.
Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.
Record, track and manage activities with customers and prospects in one central, easy to use feed
Sync sent and received emails, with attachments, from any e- mail platform including mobile
Lead tracking and management
Opportunity tracking and management
Dedicated Manager Module for tracking sales team activity levels and highlighting trends
Mobile through tablet and iOS app.
Ongoing support and assistance
Increase Field Force Productivity by 40% by Automating Workflow
Track your field team Live (Optional)
Expense approval & Reimbursement
Schedule Visits (meetings), Remainders and Tracking
Realtime Task Management
Daily, Weekly & Monthly Performance Reports
Product Catalogues - Share with clients over SMS & Email
Attendance for Field / Sales Officers
Starting from: $24.00/month
Credit card required: No
Starting from $24/user/month
Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.
1 user(s) / month
Included in plan:
Order and Payment
Who are the main user groups of this service?
Small to mid-market businesses, typically having number of employees between 11-99.
What is this service generally used for?
Manage Sales & Marketing, Customer Support and Business Operations
What platforms does this service support?
Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.
What are some applications this service is commonly used in tandem with?