Compare Scoreboard vs ConnectWise vs bContact

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Software Description:

Scoreboard can help you link your Goals to your Business Objectives, KPIs and Initiatives. It has powerful dashboard and report functionality and you can export everything to Word, PowerPoint, PDF and Excel.

  • Management Reporting - With Scoreboard you can assign ownership to metrics and objectives and automate the update process. You can then use some great tools to generate on-line reports or export to PowerPoint or any other format.
  • Track Goals - All Key Performance Indicators and business objectives can be tracked over time with this KPI software. Years of data can be viewed easily. Very old data can be archived at the touch of a button. In addition, with Scoreboard, performance thresholds can be changed and tracked as well. Bear in mind business performance goals may not be the same today as they were yesterday.
  • Create and Embed Dashboards - Create dashboards using any object type including; KPI, objective, perspective, initiative, report, in fact you can add any object created elsewhere in the application. Even notes can be added to dashboards. Embed dashboards into websites, intranets or any other html based portal using pre-generated snippets.
  • Drill Down and Search for Anything - Powerful search and drill-down functionality is available with this KPI software. Free-form search will return all objects searched for. Objects can be tagged to enable group searches. Get to the root of the problem by viewing underlying data, analysing metric trends, and reading other people’s comments. Jump directly to what you’re looking for by searching with a word or phrase.
  • Add Alerts and Stay Informed - Even though formal reviews may only be once a month or once a quarter, it is essential to be kept informed. Set up alerts based on triggers. These can be scores going into the red or notes being added or a actual values moving outside a defined threshold. Never be surprised again.
  • Export Everything - Every object in Scoreboard can be exported. Be it an individual metric, objective, dashboard, strategy map, initiative or row and column report. Using Briefing Books, sets of objects can be put together to create, for example, a monthly report that can be exported in full and distributed to staff, partners or suppliers
  • Nothing to Install - Scoreboard is a browser based application. That means it can sit in the Cloud. You do not have to install anything. Just purchase user licenses and and use the application. We take care of the servers, operating system and the Scoreboard application. We apply and test updates so you do not have to worry. But if you want to run Scoreboard in your own data centre, we can do that as well, we are happy to provide you with the software.
  • Free On-line Training - There are eighteen Training Videos for Scoreboard. They are completely free to view on-line and watch at your convenience. If you’re interested in a more personalized approach, we have other training options available. There are one-on-one sessions with our on-line trainers or you can schedule a class at your offices.

Software Description:

Main users of ConnectWise are technology companies including IT services, cloud services, software developers, professional services, security, and telecom. It helps them manage the process of selling, servicing, and supporting technology.

ConnectWise provides its users with an effective solution for making all information consolidated, automating their business processes for better customer support. The software is web-based and it provides an integrated business-process management (BPM), help desk and customer solution along with reliable analytics and customizable dashboards.

Main features of ConnectWise are Help Desk, Agreements, Account Management, Sales & Marketing, Procurement, Time Tracking & Billing, Project Management, and Reporting. All these features make ConnectWise an End-to-End complete organizational tool that encompasses ticketing, sales, projects, time and costs.

Software Description:

bContact is a cloud based SaaS business offering small and medium sized companies access to a fully integrated set of business management tools including a CRM, accounting, invoicing, billing, quotations and other useful features.

Features:

  • Dashboard

Features:

  • Payroll
  • Scheduling
  • Data Export
  • Data Import
  • Customer Management
  • Password & Access Management
  • Forecasting
  • External Integrations
  • API
  • Notifications
  • Dashboard
  • Project Management

Features:

  • Call Tracking
  • Email Integration
  • Data Export
  • Contact Sharing
  • Contact Management
  • External Integrations
  • File Sharing
  • Customer Management
  • Scheduling
  • Dashboard
  • Password & Access Management
  • Supplier Management
  • Payroll
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Inventory Tracking
  • Lead Management
  • Tax Management
  • General Account Ledger
  • Notifications
  • Batch Permissions & Access
  • Data Import
  • Data Visualization
  • API
  • Accounts Receivable
  • Expense Tracking
  • Budgeting
  • Accounts Payable

Summary:

  • Web-based KPI scorecard software.

  • Free trial available.

  • Free on-line training

  • Unlimited scorecards and dashboards

  • Personal alerts system

  • Volume discounts available

Summary:

  • Help Desk Management

  • Service Support Management

  • Project Management

  • Billing

  • Procurement

  • Dashboards and Reporting

  • Email Management

  • Time Sheets

  • Dispatch Portal

  • Service Boards

Summary:

  • Free for the first user, always.

  • Very easy to use and a short learning curve.

  • All critical business management tools in one package.

  • Major cost savings over competing applications.

  • Integrated bulk email feature - 200 free emails per day! Optional SMTP for bigger blasts.

  • Multi-user with highly customizable permissions.

  • API ready for third party applications.

Basic

$99.00
1 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Team

$210.00
5 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • 4 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Corporate

$1,500.00
50 user(s) / month
Included in plan:
  • 1 x Administrator
  • 50 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data Loader
  • Contact us for more discounts

Additional Employee

$9.95
1 user(s) / month
Included in plan:
  • All

FAQs:

    What is this service generally used for?
  • Management of Key Performance Indicators (KPI) in the form of a scorecard

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can have as many teams as you require

  • Does this service integrate with any other apps?
  • Yes. Information can be imported from most sources including spreadsheets, Oracle databases, SQL and MySQL databases and DB2 Databases

  • What are some applications this service is commonly used in tandem with?
  • Any reporting functions

  • What platforms does this service support?
  • Scoreboard is currently a browser based application hosted in the Cloud. It can be viewed by mobile devices. Version 3, due at the end of 2016 will come with a mobile app as well.

  • Who are the main user groups of this service?
  • Anyone who is interested in accurate business performance management or anyone who wants to manage strategy implementation more effectively

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there are multiple guides and video tutorials on the Intrafocus website

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service integrate with any other apps?
  • Integrations: Acomba, Active Directory Contacts Sync, Anchor, AuthAnvil, AVG Managed Workplace, BizDox, BrightGauge, BVoIP 3CX, CentraStafe, CharTec BDR, CharTec SaaS BDR, Client Heartbeat, Cloud Manager, CloudBerry Managed Backup, CNET ChannelOnline, Connect and Market by Yellowbus, ConnectBooster,, Dynamics GP Integration, eAutomate, eFolder, Excel Micro, Exchange Defender, Executive Briefing Service for, ConnectWise, Field Nation, Fortinet, FreedomIQ, GFI Maz, Google, independenceIT Cloud Workspace, Intermedia, QuoteWeks, qvWise, RapidFiretools Email2Ticket, RapidFiretools Network Detective, Reflexion, RepairTech TechSuite, Replibit, Sage 100 ERP, Vault Logix, Vembu, VirtualTone, VTone MSP BILLING Module, WatchGuard, Web Teks, Website Connector, Wise-Sync Quickbooks Online, Work Market, Xero.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used as a business management solution for technology companies.

  • Who are the main user groups of this service?
  • Main users of ConnectWise are companies that sell, service, and support technology - from managed service providers and cloud service providers to managed print, VOIP, VARs.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • bContact is designed to have everything you need to run your business.

  • What platforms does this service support?
  • Web App, works on every device.

  • What is this service generally used for?
  • Basic bookkeeping, invoicing, collections, contact management, quotations.

  • Who are the main user groups of this service?
  • Small and medium sized businesses with a sales team and accounting department.

Publisher:

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Likes:
Followers:
1.08k

Publisher:

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Likes:
19.5k
Followers:
12.1k

Publisher:

Founded:
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Based in:
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Other:

Who uses Scoreboard
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ConnectWise
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses bContact
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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