Compare Satismeter vs Pypestream vs Vision Critical

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Crozscore:

75%
what is this?
35%
interest rising

Crozscore:

65%
what is this?
33%
interest falling

Crozscore:

83%
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61%
46%
interest rising
Satismeter screenshot view 3 more Pypestream screenshot view 2 more Vision Critical screenshot view 4 more

Software Description:

Satismeter collects customer feedback data in form of net promoter score (NPS) from web apps, mobile apps, and email, in order to decrease churn and stimulate organization's growth. The main purpose of this application is to help you gain a better understanding of your customers' needs.

Although this platform comes with a whole range of helpful features, it is still very simple to use, with an intuitive interface and comprehensive dashboard. On the top of that, Statismeter offers various integrations with many frequently used business platforms, so it easily adapts to your already built software framework.

What differentiates Satismeter from its peers is the real-time analysis, providing information about how your customers feel and how their experience has been. This way, users get fresh data and are able to resolve customers' problems before they leave.

Software Description:

Using Pypestream’s secure and enterprise-grade solution, powered by messaging, AI and chatbots, enterprises can deliver the experience their customers are expecting.

Our customer experience team ensures a successful implementation by leveraging best practices, advanced analytics and reporting tools.

Pypestream is implemented across 10 industry verticals such as Insurance, Healthcare, Utilities, Telecommunications, Consumer Goods, Travel and Hospitality and government.

Software Description:

This is a customer intelligence platform used by customer-led companies. The platform comes with the Relationship Memory function which connects existing knowledge with attitudinal data that users accumulate from insight community.

Leaders from the world’s largest companies have made it clear: to boost revenue, increase profitability and build customer loyalty, you must make decisions with an understanding of customer actions, attitudes, and opinions. Vision Critical enables business users to create engaged and safe communities of customers to gather real-time actionable consumer intelligence. It is performed through a branded community website that engages the audience and enables them to share ideas and attain continuous insight.

Features:

  • Net Promoter Score
  • Customer Management
  • Dashboard
  • Data Visualization
  • Data Export
  • API
  • External Integrations
  • Notifications
  • Multi-User

Features:

  • Analytics
  • Data Export
  • A/B Testing
  • SAP Integration
  • Batch Permissions & Access
  • Notifications
  • Click-to-Dial
  • Chat
  • External Integrations
  • Scheduling
  • Dashboard
  • Multi-User
  • Lead Management
  • Data Visualization
  • API

Features:

  • Customer Management
  • Scheduling
  • Dashboard
  • Notifications
  • Data Visualization

Summary:

  • Notifications

  • Remote Access

  • Integrated Survey

  • Translations

  • Collaboration

  • Real-Time Analytics

  • Survey Customization

  • Based on Net Promoter Score

  • Install SatisMeter On Any App or Website

  • Customer Feedback

Summary:

  • Digitally transform and automate customer engagements.

  • Secure and enterprise-grade solution.

  • Powered by messaging, AI and chatbots.

  • Implemented across 10 industry verticals such as Insurance, Healthcare, Utilities, Telecommunications, Consumer Goods, Travel and Hospitality and government.

  • Use Pypestream for customer service, marketing and promotion and internal processes.

  • Build your own chatbots.

  • Our customer experience team ensures successful implementation.

Summary:

  • Build Communities and Engage Members

  • Advanced Recruitment Tools

  • Progressive Profiling

  • Deep Audience Segmentation

  • Target and Run Activities

  • Real-Time Community Engagement Metrics

  • Advanced Search Functionality

  • Sparq Authoring

  • Survey Templates

  • Private Discussion Boards

Startup

$49.00
Monthly Subscription
Included in plan:
  • Up to 300 Monthly Responses
  • Optimal for 3,000 Active Users

Growth

$99.00
Monthly Subscription
Included in plan:
  • Up to 1,000 Monthly Responses
  • Optimal for 10,000 Active Users

Business

$299.00
Monthly Subscription
Included in plan:
  • Up to 10,000 Monthly Responses
  • Optimal for 100,000 Active Users

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Email Support, Help Center.

  • Does this service integrate with any other apps?
  • Integrations available: Geckoboard, Intercom, Slack, Segment, Webhooks, SalesMachine, MailChimp, Customer.io, Mixpanel, Zapier.

  • What are some applications this service is commonly used in tandem with?
  • Satismeter is commonly used in tandem with Slack and Intercom.

  • What platforms does this service support?
  • Web-based, Windows, MacOS, iOS.

  • Who are the main user groups of this service?
  • Users of Satismeter are mobile and web app owners, developers, growth hackers, and marketers.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capacity offered.

  • What is this service generally used for?
  • This service is generally used as an in-app customer feedback platform.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Full customer support, training and guides are available.

  • What platforms does this service support?
  • Web, Mobile, SMS, & FB.

  • Does this service offer an API?
  • Yes, we have full open APIs.

  • What is this service generally used for?
  • Reducing servicing costs, reducing acquisition costs, and improving customer satisfaction and loyalty.

  • Who are the main user groups of this service?
  • Customer service teams, Customer engagement teams, Marketing teams, and internal teams.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Help Center, Email Support, Phone Support, and Knowledge Base.

  • What platforms does this service support?
  • This is a cloud-based software.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Vision Critcal are large and customer-centric enterprises.

  • Does this service offer an API?
  • No.

  • What is this service generally used for?
  • This service is generally used as a cloud-based customer intelligence platform.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media and CRM platforms.

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8.39k
Followers:
841

Publisher:

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Other:

Who uses Satismeter
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
Chinese, Spanish, English, German, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Pypestream
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Critical
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, German
Regional Restrictions:
No restrictions.
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