Compare Satismeter vs Vision Critical vs Promoter.io

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Crozscore:

75%
what is this?
35%
interest rising

Crozscore:

83%
what is this?
61%
46%
interest rising

Crozscore:

81%
what is this?
100%
37%
interest rising
Satismeter screenshot view 3 more Vision Critical screenshot view 4 more Promoter.io screenshot view 5 more

Software Description:

Satismeter collects customer feedback data in form of net promoter score (NPS) from web apps, mobile apps, and email, in order to decrease churn and stimulate organization's growth. The main purpose of this application is to help you gain a better understanding of your customers' needs.

Although this platform comes with a whole range of helpful features, it is still very simple to use, with an intuitive interface and comprehensive dashboard. On the top of that, Statismeter offers various integrations with many frequently used business platforms, so it easily adapts to your already built software framework.

What differentiates Satismeter from its peers is the real-time analysis, providing information about how your customers feel and how their experience has been. This way, users get fresh data and are able to resolve customers' problems before they leave.

Software Description:

This is a customer intelligence platform used by customer-led companies. The platform comes with the Relationship Memory function which connects existing knowledge with attitudinal data that users accumulate from insight community.

Leaders from the world’s largest companies have made it clear: to boost revenue, increase profitability and build customer loyalty, you must make decisions with an understanding of customer actions, attitudes, and opinions. Vision Critical enables business users to create engaged and safe communities of customers to gather real-time actionable consumer intelligence. It is performed through a branded community website that engages the audience and enables them to share ideas and attain continuous insight.

Software Description:

Promoter.io is customer intelligence, customer engagement, and feedback management platform that helps users boost their customer retention. It is a mix of permanent actionable feedback based on a best-practice NPS approach to customer data from a number of sources.

Promoter.io provides the measurement of customer loyalty using the Net Promoter System. It uses two questions (“How likely are you to recommend us to a friend?” and “What’s the biggest reason for your response?”), to determine the NPS score and identify which segment of the customer relationships users should focus on.

Except for providing surveys, the platform helps customize campaign emails, providing email templates as a base. There is also an instinctive dashboard, displaying the NPS score, the survey rank and trending keywords that customers use in their interaction with service or product providers.

Features:

  • Net Promoter Score
  • Customer Management
  • Dashboard
  • Data Visualization
  • Data Export
  • API
  • External Integrations
  • Notifications
  • Multi-User

Features:

  • Customer Management
  • Scheduling
  • Dashboard
  • Notifications
  • Data Visualization

Features:

  • Review Monitoring
  • Scheduling
  • Notifications
  • Multi-User
  • External Integrations
  • Dashboard
  • Contact Management
  • API
  • Data Export
  • Data Import

Summary:

  • Notifications

  • Remote Access

  • Integrated Survey

  • Translations

  • Collaboration

  • Real-Time Analytics

  • Survey Customization

  • Based on Net Promoter Score

  • Install SatisMeter On Any App or Website

  • Customer Feedback

Summary:

  • Build Communities and Engage Members

  • Advanced Recruitment Tools

  • Progressive Profiling

  • Deep Audience Segmentation

  • Target and Run Activities

  • Real-Time Community Engagement Metrics

  • Advanced Search Functionality

  • Sparq Authoring

  • Survey Templates

  • Private Discussion Boards

Summary:

  • Beautifully Simple Email

  • Internationalization

  • Segmented Campaigns

  • Drip and Instant Surveys

  • Feedback Forwarding

  • Delivery Delay

  • Recurring Surveys

  • Automated Reminders

  • API Support

  • NPS Over Time

Startup

$49.00
Monthly Subscription
Included in plan:
  • Up to 300 Monthly Responses
  • Optimal for 3,000 Active Users

Growth

$99.00
Monthly Subscription
Included in plan:
  • Up to 1,000 Monthly Responses
  • Optimal for 10,000 Active Users

Business

$299.00
Monthly Subscription
Included in plan:
  • Up to 10,000 Monthly Responses
  • Optimal for 100,000 Active Users

Hobby

$29.00
per Month
Included in plan:
  • 150 Surveys/Month
  • 1 Campaign
  • 1 User
  • 90 Days Data Retention
  • Customizable Email Templates
  • Multi-Language Templates
  • Survey Throttling
  • Survey Reminders
  • NPS Dashboard
  • Filter by Attributes
  • Feedback Management
  • Weekly Digest
  • Data Export

Starter

$49.00
per Month
Included in plan:
  • 750 Surveys/Month
  • 1 Campaign
  • 2 Users
  • 180 Days Data Retention
  • *All Features from Hobby, Plus:*
  • Survey Send Delay
  • Trend Analysis
  • API
  • Zapier

Pro

$99.00
per Month
Included in plan:
  • 2,500 Surveys/Month
  • 1 Campaign
  • 5 Users
  • 1 Year Data Retention
  • *All Features from Starter, Plus:*
  • Smart Scheduling
  • Drip Surveys
  • Recurring Surveys
  • Customer Profiles
  • Historical Scores

Growth

$249.00
per Month
Included in plan:
  • 10,000 Surveys/Month
  • 3 Campaigns
  • 10 Users
  • 3 Years Data Retention
  • *All Features from Pro, Plus:*
  • Customer Lifecycle NPS
  • Priority Support
  • Import Existing NPS Data
  • Employee NPS
  • Segments

Rainmaker

$499.00
per Month
Included in plan:
  • 25,000 Surveys/Month
  • 5 Campaigns
  • 15 Users
  • 5 Years Data Retention
  • *All Features from Growth*

Enterprise


1 user(s) / month
Included in plan:
  • Custom Number Surveys/Month
  • Custom Number Campaigns
  • Custom Number Users
  • Data Retention Forever
  • *All Features from Rainmaker, Plus:*
  • Developer Sandbox
  • Dedicated Sending IP
  • Custom Return Path
  • Dedicated Account Manager
  • Custom Integrations
  • Campaign Administration
  • Invoice Billing

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Email Support, Help Center.

  • Does this service integrate with any other apps?
  • Integrations available: Geckoboard, Intercom, Slack, Segment, Webhooks, SalesMachine, MailChimp, Customer.io, Mixpanel, Zapier.

  • What are some applications this service is commonly used in tandem with?
  • Satismeter is commonly used in tandem with Slack and Intercom.

  • What platforms does this service support?
  • Web-based, Windows, MacOS, iOS.

  • Who are the main user groups of this service?
  • Users of Satismeter are mobile and web app owners, developers, growth hackers, and marketers.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capacity offered.

  • What is this service generally used for?
  • This service is generally used as an in-app customer feedback platform.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Help Center, Email Support, Phone Support, and Knowledge Base.

  • What platforms does this service support?
  • This is a cloud-based software.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Vision Critcal are large and customer-centric enterprises.

  • Does this service offer an API?
  • No.

  • What is this service generally used for?
  • This service is generally used as a cloud-based customer intelligence platform.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media and CRM platforms.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Promoter.io offers: Phone Support, Knowledge Base, NPS Follow-Up 'Cheat Sheet'.

  • Does this service offer multi-user capability (e.g. teams)?
  • There is multi-user capability offered.

  • What platforms does this service support?
  • Promoter.io is a web-based platform.

  • Does this service offer an API?
  • Yes, this service offers an API.

  • Does this service integrate with any other apps?
  • It integrates with Zapier, Segment, and Slack.

  • What is this service generally used for?
  • This is a customer feedback management software.

  • Who are the main user groups of this service?
  • Main users of Promoter.io are SMEs and large enterprises.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
152
Followers:
757

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Antonio
Employees:
2-10
Likes:
Followers:

Other:

Who uses Satismeter
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
German, English, Japanese, Spanish, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Critical
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, French
Regional Restrictions:
No restrictions.

Other:

Who uses Promoter.io
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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