Compare Samanage vs Scoreboard vs Scoro

More Information More Information More Information

Crozscore:

86%
what is this?
89%
41%
interest falling

Crozscore:

74%
what is this?
34%
no significant changes

Crozscore:

81%
what is this?
39%
interest rising
Samanage screenshot view 4 more Scoreboard screenshot view 4 more Scoro screenshot view 5 more

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Software Description:

Scoreboard can help you link your Goals to your Business Objectives, KPIs and Initiatives. It has powerful dashboard and report functionality and you can export everything to Word, PowerPoint, PDF and Excel.

  • Management Reporting - With Scoreboard you can assign ownership to metrics and objectives and automate the update process. You can then use some great tools to generate on-line reports or export to PowerPoint or any other format.
  • Track Goals - All Key Performance Indicators and business objectives can be tracked over time with this KPI software. Years of data can be viewed easily. Very old data can be archived at the touch of a button. In addition, with Scoreboard, performance thresholds can be changed and tracked as well. Bear in mind business performance goals may not be the same today as they were yesterday.
  • Create and Embed Dashboards - Create dashboards using any object type including; KPI, objective, perspective, initiative, report, in fact you can add any object created elsewhere in the application. Even notes can be added to dashboards. Embed dashboards into websites, intranets or any other html based portal using pre-generated snippets.
  • Drill Down and Search for Anything - Powerful search and drill-down functionality is available with this KPI software. Free-form search will return all objects searched for. Objects can be tagged to enable group searches. Get to the root of the problem by viewing underlying data, analysing metric trends, and reading other people’s comments. Jump directly to what you’re looking for by searching with a word or phrase.
  • Add Alerts and Stay Informed - Even though formal reviews may only be once a month or once a quarter, it is essential to be kept informed. Set up alerts based on triggers. These can be scores going into the red or notes being added or a actual values moving outside a defined threshold. Never be surprised again.
  • Export Everything - Every object in Scoreboard can be exported. Be it an individual metric, objective, dashboard, strategy map, initiative or row and column report. Using Briefing Books, sets of objects can be put together to create, for example, a monthly report that can be exported in full and distributed to staff, partners or suppliers
  • Nothing to Install - Scoreboard is a browser based application. That means it can sit in the Cloud. You do not have to install anything. Just purchase user licenses and and use the application. We take care of the servers, operating system and the Scoreboard application. We apply and test updates so you do not have to worry. But if you want to run Scoreboard in your own data centre, we can do that as well, we are happy to provide you with the software.
  • Free On-line Training - There are eighteen Training Videos for Scoreboard. They are completely free to view on-line and watch at your convenience. If you’re interested in a more personalized approach, we have other training options available. There are one-on-one sessions with our on-line trainers or you can schedule a class at your offices.

Software Description:

Scoro is a cloud-based business management solution for small-to-midsize companies in advertising, consulting, IT and other industries. The solution provides a control hub that displays outstanding tasks, account information, key performance indicators, calendar events and more all on a single screen.

Work Scheduling & Tracking:

  • Schedule tasks and meetings. Everyone can manage their own task lists by priorities, projects, statuses, and deadlines.
  • Get an instant visual overview of everyone's workload, realistic deadlines, potential over-bookings, and available slots.
  • Say no to time sheets! Everyone’s calendar events and completed tasks are automatically added to their work reports.

Project Management:

  • Manage everything related to a project on one page, including time spent and billed, planned tasks and meetings, invoices and expenses, comments and files.
  • Create budgets and allocate billable and non-billable work.
  • Manage your project portfolio by configurable statuses (e.g. in progress, completed) and tags (e.g. type, department, market etc).

CRM & Quoting:

  • Get a complete overview of a client or supplier on one page – from the first “hello” to the final invoice. This includes contact details, linked files, communication history, projects linked plus all quotes, orders, and invoices.
  • Create a visual pipeline view. Drag and drop deals as they move from one stage to another.

Billing Automation:

  • Issue sales, prepayment and credit invoices and send these as PDF-files.
  • Automate late invoice reminders, scheduled and recurring invoices.

Reporting & Dashboard:

  • Keep an eye on your KPIs and actionable items - all on one beautiful dashboard.
  • Track tasks, projects, finances, and departments - create advanced custom reports to have complete control over your business.

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Dashboard

Features:

  • Task Scheduling/Tracking
  • Billing/Invoicing
  • CRM Integration
  • Analytics
  • Notifications
  • Data Export
  • Supplier Management
  • File Transfer
  • Contact Sharing
  • Contact Management
  • File Sharing
  • Lead Management
  • Multi-User
  • Lead Scoring
  • Project Management
  • Password & Access Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Customer Management
  • Data Import
  • Data Visualization
  • API
  • External Integrations
  • Forecasting
  • Accounts Payable
  • Expense Tracking
  • Budgeting

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Summary:

  • Web-based KPI scorecard software.

  • Free trial available.

  • Free on-line training

  • Unlimited scorecards and dashboards

  • Personal alerts system

  • Volume discounts available

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

Basic

$99.00
1 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Team

$210.00
5 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • 4 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Corporate

$1,500.00
50 user(s) / month
Included in plan:
  • 1 x Administrator
  • 50 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data Loader
  • Contact us for more discounts

Plus

$22.00
1 user(s) / month
Included in plan:
  • Business dashboard
  • Calendar & task management
  • Basic project management
  • CRM & quote management
  • Invoices & expenses
  • Financial & work reports
  • Calendar, Toggl, Dropbox & MailChimp integrations

Premium

$33.00
1 user(s) / month
Included in plan:
  • Planner
  • Work-time billing
  • Advanced task management
  • Advanced project management
  • Scheduled invoicing
  • Late invoice reminders
  • Advanced & comparative reports
  • Low-volume QuickBooks & Xero integrations
  • Everything in Plus

Ultimate

$55.00
1 user(s) / month
Included in plan:
  • Advanced resource planning
  • Budgets & forecasts
  • Commission calculator
  • FTP server integration
  • Unlimited customizability options
  • High-volume QuickBooks & Xero integrations
  • Everything in Plus and Premium

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What is this service generally used for?
  • Management of Key Performance Indicators (KPI) in the form of a scorecard

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can have as many teams as you require

  • Does this service integrate with any other apps?
  • Yes. Information can be imported from most sources including spreadsheets, Oracle databases, SQL and MySQL databases and DB2 Databases

  • What are some applications this service is commonly used in tandem with?
  • Any reporting functions

  • What platforms does this service support?
  • Scoreboard is currently a browser based application hosted in the Cloud. It can be viewed by mobile devices. Version 3, due at the end of 2016 will come with a mobile app as well.

  • Who are the main user groups of this service?
  • Anyone who is interested in accurate business performance management or anyone who wants to manage strategy implementation more effectively

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there are multiple guides and video tutorials on the Intrafocus website

FAQs:

    What platforms does this service support?
  • Scoro supports Mac OS, iOS Native, Android Native, Windows 8, Web Browser/Cloud/Saas.

  • Does this service integrate with any other apps?
  • Scoro integrates with MailChimp, iCal, Outlook, Toggl, and Dropbox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Scoro can be simultaneously used by 5 users, and there is no upper limit.

  • Does this service offer guides, tutorials and or customer support?
  • We offer a customizable onboarding program to help you get the most out of Scoro.

    We want to make sure you get properly set up and all your team is ready to use the software. You can also get answers to any questions you might have from Customer Support, Helpdesk, and our Blog.

  • What is this service generally used for?
  • Scoro is the Control Hub of your business.

    Using Scoro helps you focus on your business, and reduce the time spent on shuffling between different tools. You can use Scoro's own features or plug in various integrations.

    The main features include Project Management, Work Scheduling & Tracking, CRM & Quoting, Billing Automation, Advanced Reporting & Dashboards.

    You can also add integrations like Xero, Quickbooks, iCal, Outlook, Dropbox, MailChimp or use our full-featured API to build your own integrations.

  • Who are the main user groups of this service?
  • Scoro is predominantly used in the professional and creative service industry, from 5 users up to 1000.

  • What are some applications this service is commonly used in tandem with?
  • Xero or Quickbooks.

  • Does this service offer an API?
  • Yes, we have a full-featured API.

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.36k
Followers:
1.04k

Publisher:

Founded:
-
Based in:
London
Employees:
51-200
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Scoreboard
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Scoro
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top