Compare Samanage vs NetSuite vs Aacesoft

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Crozscore:

88%
what is this?
86%
41%
no significant changes

Crozscore:

85%
what is this?
77%
54%
interest falling

Crozscore:

56%
what is this?
26%
interest falling
Samanage screenshot view 4 more NetSuite screenshot view 5 more Aacesoft screenshot view 5 more

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Software Description:

NetSuite groups its services into four main suites:
Enterprise resource planning (ERP), supporting back office operations which includes financial, human resources, orders, inventory, shipping and billing.
Customer relationship management (CRM), supporting sales, marketing operations and customer insights.
E-commerce, intended as a platform for online sales and integration with traditional phone and Point of Sale (POS) sales.
OneWorld is additional service, and it offers the above services, plus capabilities for multinational companies such as the ability to manage multiple subsidiaries, currencies, accounting standards and tax requirements.

Software Description:

aACE software is an enterprise-class set of business management tools created for growing small and medium-sized enterprises. The software can be deployed on both Windows and MacOS systems, operating as an open platform, with integrations available.

The system integrates accounting, CRM, ERP, and inventory management tools, along with order and production management features. It integrates with payment processing, email marketing, and eCommerce software.

The foremost advantage of this platform is comprehensive, full-featured, and integrated solution on one, single place. This product covers everything from order entry, to invoicing and payment.

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Analytics
  • API
  • Dashboard
  • Data Export
  • Data Import
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Payroll
  • Timesheets
  • Billing/Invoicing
  • Supplier Management
  • Expense Tracking
  • Payment Processor
  • Data Visualization
  • Scheduling
  • Accounts Receivable
  • General Account Ledger
  • Project Management
  • Tax Management

Features:

  • Google Apps Integration
  • Contact Management
  • Customer Management
  • Dashboard
  • Notifications
  • Data Export
  • Data Import
  • API
  • Expense Tracking
  • Email Integration
  • External Integrations
  • Calendar Management
  • Multi-User
  • Inventory Tracking
  • Order management
  • Product Catalog
  • Lead Management
  • Scheduling
  • Multi-Currency
  • Budgeting
  • Tax Management

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Summary:

  • Accounting, ERP

  • Analytics, Dashboards

  • Inventory Management, Order Management

  • CRM, CRM Analytics, SFA, Marketing, Customer Service

  • Quoting, Sales Order Management

  • Ecommerce

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

Pricing:

  • Credit card required: N/A
  • Hosted software pricing varies by product line and their range is $99.00 to $129.00 per user per month based on annual contract. Additional fees apply to various add-on products and add-on services. Help desk support plans are priced separately and may range from 22.5% to 37.5% of the software subscription.

Complete Edition

$79.00
1 user(s) / month
Included in plan:
  • 5 User Minimum
  • $199 Monthly Hosting Fee
  • Cloud-Hosted
  • Limited Customization
  • Complimentary, Automated Updates

Enterprise Edition

$22,500.00
Licence
Included in plan:
  • 10 User Minimum
  • 20% Annual Maintenance
  • Onsite or Cloud-Hosted
  • Completely Customizable
  • Complimentary, Optional Updates

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What platforms does this service support?
  • This is web-based service, mobile version works on: Android, iPhone-iPad, and Windows Phone.

  • Who are the main user groups of this service?
  • NetSuite's services are primarily aimed at medium- to enterprise-sized businesses.

  • What is this service generally used for?
  • It is generally used as a business management software,

  • What are some applications this service is commonly used in tandem with?
  • NetSuite is commonly used in tandem with: Bill.com; BambooHR; and FieldAware.

  • Does this service integrate with any other apps?
  • It integrates with: Dell Boomi, Ascentis, Bronto, Five9, DocuSign, Bill.com, Concur, BambooHR, Kronos Workforce Ready, FieldAware, Box, Expensify, 8x8 Virtual Contact Center, ProofHQ.

  • Does this service offer an API?
  • NetSuite offers APIs to integrate with third-party systems.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: On-line support; Toll-free Technical Centre contact; 24x7 telephone support worldwide.

FAQs:

    Does this service integrate with any other apps?
  • Integrations available: G Suite, eCommerce platforms. credit card processing, ACH payment processing, email marketing, eCommerce.

  • Who are the main user groups of this service?
  • Main users of aACE platform are growing, medium-sized enterprises.

  • What platforms does this service support?
  • Cloud-based, Windows, MacOS.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Email Support, Phone Support.

  • What is this service generally used for?
  • This service is used as a business management software.

  • What are some applications this service is commonly used in tandem with?
  • This software is most frequently used in tandem with payment processing applications.

  • Does this service offer an API?
  • Yes, there is an API available.

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:
10.1k

Publisher:

Founded:
1998
Based in:
San Mateo
Employees:
1001-5000
Likes:
Followers:
23.7k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.21k
Followers:
242

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Aacesoft
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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