Compare Salsify vs Metisa vs contactSPACE

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88%
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63%
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Software Description

Salsify empowers brand manufacturers to deliver the product experiences consumers demand anywhere they choose to shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industry’s broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. The world’s biggest brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf.

Software Description

Metisa enables brands to harness the power of state-of-the-art data science algorithms to retain customers like never before! Trusted by small to large retailers with over US$100 million of sales data.

  • Predictive insights drive smarter marketing strategy

Metisa use machine learning to analyse customer purchases, clickstreams and behavior. We produce predictive insights - recommendations, customer lifetime value (CLV), at-risk probability, customer personas - that drive smarter marketing strategy.

  • Drive sales and retain customers with smarter email automation

Send emails at the right time with content tailored specially for your customers. Experiment with email marketing strategies. Let Metisa automate them to maximise conversions and sales and adapt them based on market conditions. We integrate with your favorite email marketing tools like Mailchimp and Amazon SES.

  • Increase clickthrough rates with product recommendations

Harness state-of-the-art recommendation algorithms used by large retailers like Amazon and increase clickthrough rates by over 2-5x.

  • Your customers in one place

Have an offline store or sell through other channels? Track your customers across multiple sales channels to make decisions based on a single customer view.

Software Description

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Features

  • Analytics
  • SEO
  • Multi-Site
  • Third-Party Plugins/Add-Ons
  • SAP Integration
  • Product Catalog
  • Data Export
  • External Integrations
  • 2-Factor Authentication
  • Data Import
  • Data Visualization
  • API
  • Multi-User
  • Notifications
  • Dashboard

Features

Features

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Summary

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

Publisher

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
378
Followers:
1.77k

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
19
Followers:

Other

Who uses Salsify
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Metisa
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English
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