Salsify empowers brand manufacturers to deliver the product experiences consumers demand anywhere they choose to shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industry’s broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. The world’s biggest brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.
Build your ideal service management environment in just a few simple steps with Vivantio:
Elect a delivery method: SaaS or on-premise. We support both.
Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.
Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.
We are an all-in-one type of SAAS. We provide analytics but then have features that allow you to make the most of that information. Some of our personalization and targeting features include shopping cart/browse recovery, targeted surveys, custom pop-ups, social proof and much more. This benefits our customers for 2 reasons: money and ease. Many companies invest in analytics but then they need that extra step of how to use the information to increase ROI. Our platform helps customers create those targeted ads, surveys, customer profiles, and much more. The other aspect is with our platform customers do not need to invest into multiple softwares for marketing purposes. Our software has the ability to do customization, analytics, targeting, reporting, and much more.
Batch Permissions & Access
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Flexible, reliable, trusted IT Service Management Software
Built with ITIL standards at its core.
Automation captures service data, tracks milestones and triggers meaningful action.
Webhooks and APIs integrate Vivantio with core ITSM tools.
Customizable self-help portals empower your customers and improve your service.
Report on your true service team effort to highlight success and target areas of improvement.
Abandon Shopping cart recovery
Starting from: $40.00/month
Credit card required: N/A
Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.
Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.
Your customers and end users don’t need licenses to use your self-service web portal.
• Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
• Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
• Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.
No FAQs associated with this application.
No FAQs associated with this application.
Does this service offer guides, tutorials and or customer support?
FoxMetrics does offer a blog and an FAQ section that customers can reference. Customer support may be offered depending on the plan purchased.
Does this service integrate with any other apps?
FoxMetrics integrates seamlessly with any and all other apps.
What is this service generally used for?
The service is generally used for personalizing the shopping experience for consumers and then creating targeted ads or surveys to increase ROI.
Who are the main user groups of this service?
Our primary users are e-commerce, but our software can be used by anyone who may want personalization and targeting on their website.
What are some applications this service is commonly used in tandem with?
Many of our customers use FoxMetrics with MailChimp but it can be used with any existing software or platforms being used.
What platforms does this service support?
FoxMetrics supports and integrates with any platform.