Compare Salsify vs TrackOne vs contactSPACE

More Information More Information More Information

Crozscore:

87%
what is this?
100%
43%
interest falling

Crozscore:

59%
what is this?
21%
interest falling

Crozscore:

67%
what is this?
22%
interest falling
Salsify screenshot view 2 more TrackOne screenshot view 5 more contactSPACE screenshot

Software Description:

Salsify empowers brand manufacturers to deliver the product experiences consumers demand anywhere they choose to shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industry’s broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. The world’s biggest brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf.

Software Description:

Feature Benefits

  • Handle Order Acquisition, Processing and Dispatch
  • Real-time monitoring and live tracking of workforce
  • Manage attendance of your workforce for easy payroll
  • Collect Payments via multiple modes, send invoices and manage your finances
  • Data Processing and Analytics with custom reporting
  • Automate workflows and tasks with advanced A.I. Engine
  • Web and App based dashboard to manage orders, assign tasks and oversee workforce.
  • Mobile Apps to manage service requests. Secure communication channel with management and customers.
  • Advanced automation engine to intelligently allocate tasks and reduce manual guess work.

Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Features:

  • Analytics
  • SEO
  • Multi-Site
  • Third-Party Plugins/Add-Ons
  • SAP Integration
  • Product Catalog
  • Data Export
  • External Integrations
  • 2-Factor Authentication
  • Data Import
  • Data Visualization
  • API
  • Multi-User
  • Notifications
  • Dashboard

Features:

  • Multi-User
  • Scheduling
  • Dashboard
  • Notifications
  • Data Visualization

Features:

Summary:

    No key features associated with this application.

Summary:

  • Optimise your workforce - Efficiently manage your field workforce by increasing utilization.

  • Reduce Operational costs - Reduce costs by streamlining and taking control over your operations.

  • Automate your workflows - Eliminate redundant manpower by automating redundant tasks and workflows.

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Pricing:

  • Credit card required: N/A
  • Free 14-day trial available

Basic plan

$8.00
1 user(s) / month
Included in plan:
  • Minimum plan $8-$12

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • SME (Small and Medium size enterprise) & Start-ups,
    Hyperlocal services (household services, laundry, beauty),
    Last mile delivery (Retail, eCommerce),
    On ground sales management (Pharma),
    On ground sales management and Field services (Insurance)

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Cloud Dashboard, Workforce App, A.I. Engine, Customer Mobile App

  • What is this service generally used for?
  • Order Management
    Real Time Tracking
    Attendance Tracking
    Billing & Payments
    Advanced Reporting
    Process Automation

  • Does this service offer guides, tutorials and or customer support?
  • Yes.
    We also offer a training for the workforce of an enterprise

  • Does this service integrate with any other apps?
  • It helps in building an app

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

Publisher:

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Bangalore
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Other:

Who uses Salsify
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses TrackOne
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Marathi, Spanish, Hindi, English, Telugu, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English
Back to top