Compare Salsify vs Backtocart vs contactSPACE

Software Description:

Salsify empowers brand manufacturers to deliver the product experiences consumers demand anywhere they choose to shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industry’s broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. The world’s biggest brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf.

Software Description:

Backtocart allows you to create professional pixel-perfect lightboxes by putting dozens of editable templates and designer tools right at your fingertips, to re-engage your visitors with time and/or scroll-triggered lightboxes displayed at the right moment and to customize the lightboxes based on your visitor’s geolocation and language.

With Backtocart Livechat there is no end to what can be personalized in eCommerce. It’s your best friend when it comes to live support catered to each visitor, personalized to their specific interests in your offers. It can help you increase your conversion rates, as well as, further promote your offerings.

Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Features:

• Analytics
• SEO
• Multi-Site
• Third-Party Plugins/Add-Ons
• SAP Integration
• Product Catalog
• Data Export
• External Integrations
• 2-Factor Authentication
• Data Import
• Data Visualization
• API
• Multi-User
• Notifications
• Dashboard

Features:

• Scheduling
• Chat
• Multi-User
• Audience Targeting
• Marketing Automation
• A/B Testing

Features:

Summary:

No key features associated with this application.

Summary:

No key features associated with this application.

Summary:

• User friendly

• Quick to deploy

• Easy to maintain

• Increases Agent productivity and call rate

• Improves Agent conversations with workflow driven CallGuides

Pricing:

• Starting from: $0.00/month
• Credit card required: No

• This is the public beta version of the app. It will be free for a while and first users will have bonuses.

FAQs:

No FAQs associated with this application.

FAQs:

No FAQs associated with this application.

FAQs:

What is this service generally used for?

• Fundraising, Inside Sales, Lead Generation, Debt Collection

Does this service offer an API?

• Yes

Who are the main user groups of this service?

• Inbound and Outbound Call Centre Teams of greater than 5 Agents

What platforms does this service support?

• Web-based solution preferably Chrome on PC/Mac

What are some applications this service is commonly used in tandem with?

• Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

Does this service offer multi-user capability (e.g. teams)?

• Yes

Does this service offer guides, tutorials and or customer support?

• Yes - Standard support M-F 9-5 AEST

Does this service integrate with any other apps?

• Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

Publisher:

Publisher:

Publisher:

Other:

• Startups
• SMEs
• Enterprises

• Web App

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App

Other:

• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh