Compare Salesforce CRM vs SugarCRM vs SAP CRM

Salesforce CRM 12290 CRM	SugarCRM 35 CRM	SAP CRM 416 CRM
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Crozscore 88% what is this? User Happiness: 84% Press Buzz: 72% User Trend: interest rising	Crozscore 89% what is this? User Happiness: 87% Press Buzz: 56% User Trend: interest rising	Crozscore 85% what is this? User Happiness: 78% Press Buzz: 67% User Trend: interest rising
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About Salesforce CRM Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.	About SugarCRM SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.	About SAP CRM Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM. SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels. The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management
Summary Find more high-quality leads, more quickly, and grow your pipeline. Sales force automation allows you to streamline your sales processes so you can spend more time selling. Model your business in Salesforce and make smarter decisions with powerful analytics.	Summary Email Integration Marketing Automation Sales Force Automation Customer Support Social CRM Reporting	Summary On-Premise Deployment Marketing Resource Management Marketing Analytics Campaign Management
	Pricing Credit card required: No Professional: $40 user/month. Enterprise: $65 user/month. Ultimate: $150 user/month. All pricing plans allow free trial.
FAQs No FAQs associated with this application.	FAQs Who are the main user groups of this service? Main users of SugarCRM are small- and medium-sized businesses in any particular industry. What is this service generally used for? It is generally used for customer relationship management. What platforms does this service support? SugarCRM is a web-based application, with native mobile app for Android and iPhone. What are some applications this service is commonly used in tandem with? It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk. Does this service integrate with any other apps? SugarCRM integrates with any third party systems people use, and can accommodate the new modules. Does this service offer an API? It offers an API Does this service offer guides, tutorials and or customer support? They offer documentation, training & help, and customer center.	FAQs What is this service generally used for? SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management. Does this service integrate with any other apps? Yes, it integrates with: Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more. What are some applications this service is commonly used in tandem with? It is mainly used in tandem with marketing automation software, and purchasing and procurement solution. Does this service offer guides, tutorials and or customer support? SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials. Does this service offer multi-user capability (e.g. teams)? No. Does this service offer an API? Yes, SAP offers a set of public APIs. Who are the main user groups of this service? The main user groups of SAP CRM are enterprises of all sizes. What platforms does this service support? SAP CRM supports web-based applications, Windows, and Mac.
Vendor Information Founded: 1999 Based in: San Francisco Employees: 10001+ Likes: Followers: 589k	Vendor Information Founded: 2004 Based in: Cupertino Employees: 501-1000 Likes: Followers: 21.9k	Vendor Information Founded: - Based in: Walldorf Employees: 10001+ Likes: Followers: 8.24k
Other Who uses Salesforce CRM SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Regional Restrictions: No restrictions.	Other Who uses SAP CRM SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, German, Chinese, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portuguese Regional Restrictions: No restrictions.