Compare Salesforce CRM vs Pipedrive CRM vs SugarCRM

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Salesforce CRM screenshot Pipedrive CRM screenshot view 4 more SugarCRM screenshot view 4 more

About Salesforce CRM

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.

About Pipedrive CRM

Pipedrive is a web-based sales CRM software that helps sales teams of all sizes and industries close more deals. Used by over 100,000 companies, Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features.

Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.

Start your 14-day free trial today and enjoy full access to all of Pipedrive’s powerful features – no credit card needed.

About SugarCRM

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Find more high-quality leads, more quickly, and grow your pipeline.

  • Sales force automation allows you to streamline your sales processes so you can spend more time selling.

  • Model your business in Salesforce and make smarter decisions with powerful analytics.

Summary

    No key features associated with this application.

Summary

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Pricing

Essential

$24.00
per month per user. 14$ / month billed annually
Included in plan:
  • Lead, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • Get organized and set up simple sales processes quickly:
  • Activity, deal and contact reports
  • Activity, deal and contact reports
  • Personalized onboarding

Advanced

$49.00
per month per user. 39$ / month billed annually
Included in plan:
  • Never miss the next step with easy-to-use email and automations. Includes all Essential Plan features plus:
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling
  • Live chat support

Professional

$69.00
per month per user. 49$ / month billed annually
Included in plan:
  • Optimize performance with more customizations and reporting. Now with AI-powered features (email creation and summarization, AI-powered Sales Assistant, Smart-app recommendations, etc.). Includes all Advanced Plan features plus:
  • Contract and proposal management with e-signatures
  • Streamlined lead routing and team management
  • Revenue forecasts and custom field reporting
  • AI-powered Sales Assistant and emailing tools
  • Extra data entry and data quality settings

Power

$79.00
per month per user. 64$ / month billed annually
Included in plan:
  • Empower larger teams with flexible collaboration and support. Now with AI-powered features (email creation and summarization, AI-powered Sales Assistant, Smart-app recommendations, etc.). Includes all Professional Plan features plus:
  • Project planning, tracking and delivery
  • Increased control of account permissions and visibilities
  • 24/7 live chat support
  • Phone support

Enterprise

$129.00
per month per user. 99$ / month billed annually
Included in plan:
  • Experience Pipedrive without limits and have ultimate peace of mind. Now with AI-powered features (email creation and summarization, AI-powered Sales Assistant, Smart-app recommendations, etc.). Includes all Power Plan features plus:
  • Enhanced security preferences
  • Complete access to all features
  • Unlimited reports and customizations
  • Maximize the number of automations and email syncs per seat

Pricing

  • Credit card required: No
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

FAQs

    No FAQs associated with this application.

FAQs

    What platforms does this service support?
  • Pipedrive works on desktops and all iOS and Android mobile devices via the Pipedrive mobile app.

  • What are some applications this service is commonly used in tandem with?
  • Pipedrive offers 500+ app integrations across all revenue stages. Some of the most popular integrations are Zapier, Microsoft Teams, Google Meets, Zoom, Slack, Mailchimp, PandaDoc, Docusign, JustCall, Aircall, Asana, Surfe, QuickBooks, Xero, Zendesk and Dropbox.

  • Who are the main user groups of this service?
  • Sales teams of all sizes and industries can drive growth with Pipedrive’s simple, customizable CRM to

  • Does this service integrate with any other apps?
  • Yes. You can integrate Pipedrive with over 500+ app integrations via Pipedrive Marketplace. Seamlessly connect your favorite software or find new tools with tailored recommendations.

  • What is this service generally used for?
  • Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals with AI and automate their entire sales process to focus on selling.

  • Does this service offer an API?
  • Yes. All users have access to Pipedrive’s open API (Application Programming Interface) and Developer Platform, allowing them to connect the tools they need, customize their Pipedrive experience and streamline business processes.

  • Does this service offer guides, tutorials and or customer support?
  • Pipedrive provides a wealth of resources to help users optimize their CRM, including on-demand video courses, webinars, blog posts, eBooks, sales templates and tailored newsletters. Customers can also read in-depth feature guides on our Knowledge Base and access round-the-clock support.

FAQs

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

Vendor Information

Founded:
1999
Based in:
San Francisco
Employees:
10001+
Likes:
Followers:
589k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
13k

Vendor Information

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:
21.9k

Other

Who uses Salesforce CRM
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Pipedrive CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Portuguese, French, Estonian, Norwegian, Dutch, Korean, Japanese, Turkish, Finnish, German, Italian, Ukrainian, Swedish
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.
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