Compare Salesforce CRM vs SugarCRM vs monday CRM

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About Salesforce CRM

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.

About SugarCRM

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

About monday CRM

monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
The intuitive interface combined with automations and AI, allow revenue leaders to adapt the CRM to their very own sales process, while cutting costs and saving time.
With all customer information centralized in one place, powerful integrations, and custom dashboards and permissions, revenue leaders can enjoy more visibility and control than ever before.
The cherry on top? The CRM is part of a larger monday product suite, including work management and more, enabling organizations to manage processes beyond their sales, in one single platform.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • Find more high-quality leads, more quickly, and grow your pipeline.

  • Sales force automation allows you to streamline your sales processes so you can spend more time selling.

  • Model your business in Salesforce and make smarter decisions with powerful analytics.

Summary

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Summary

    No key features associated with this application.

Pricing

  • Credit card required: No
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

Pricing

Basic

$10.00
1 user(s) / month
Included in plan:
  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board
  • Web forms to capture leads
  • Templates for lead, contact, & deal management
  • Unlimited customizable pipelines
  • Unlimited docs
  • Over 20 column types
  • 200+ templates
  • 5 GB of storage
  • 1 week Activity Log
  • Customizable notifications
  • Whiteboard collaboration
  • Updates section
  • Kanban view
  • Self-serve knowledge base
  • 24/7 customer support
  • Daily live webinars

Standard

$14.00
1 user(s) / month
Included in plan:
  • All Basic Plan Features
  • Lead management
  • Account and contact management
  • Deal management
  • 6 months Activity Log
  • 2-way email integration with Gmail and Outlook
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Integrations
  • Automations
  • 20 GB File Storage
  • Docusign integration
  • Aircall integration
  • PandaDoc integration
  • Zoom integration
  • Timeline view
  • Calendar view
  • Map view
  • Combine up to 5 boards

Pro

$24.00
1 user(s) / month
Included in plan:
  • All Standard Plan Features
  • 100 GB File Storage
  • 1 Year Activity Log
  • Email templates with custom parameters
  • Email tracking & automations
  • Google Calendar sync
  • Customizable email signatures
  • MailChimp integration
  • Hubspot integration
  • Facebook Ads integration
  • Time tracking
  • Formula column
  • Sales forecasting
  • Sales analytics
  • Combine up to 10 boards
  • Chart view
  • Workload
  • Private boards and docs
  • Google authentication
  • Board administrators

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

FAQs

    What platforms does this service support?
  • monday sales CRM supports web-based applications, Windows, Mac and mobile.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, monday sales CRM’s free version allows up to 2 seats while the enterprise paid plan has the option of 200+ seats.

  • Who are the main user groups of this service?
  • monday sales CRM is best for small and medium-sized business sales and client-facing teams, regardless of the industry.

  • Does this service offer an API?
  • Yes, monday sales CRM has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with popular applications such as

    • Google Sheets
    • Zapier
    • HubSpot
    • Google Calendar
  • What is this service generally used for?
  • Monday sales CRM is generally used for

    • CRM
    • Customer relationship management
    • Lead management
    • Account management
    • contact management
    • Deal management
    • Sales forecasting
    • Sales analytics
    • Post-sales
    • Sales operations
    • Activity management
  • Does this service offer guides, tutorials and or customer support?
  • Yes, monday sales CRM offers support in the following ways:

    • Email
    • Knowledge Base
    • Forums
    • Cases and Solutions
    • Onboarding
    • Dedicated account manager
  • Does this service integrate with any other apps?
  • Yes, monday sales CRM integrates with over 200 apps such as Gmail/Outlook, Facebook Ads, Salesforce, Hubspot, Mailchimp, Twilio, Aircall and Pandadoc

Vendor Information

Founded:
1999
Based in:
San Francisco
Employees:
10001+
Likes:
Followers:
589k

Vendor Information

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:
21.9k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
20.7k

Other

Who uses Salesforce CRM
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses monday CRM
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
German, English, French, Italian, Japanese, Korean, Portuguese, Chinese, Turkish, Spanish, Swedish, Dutch
Regional Restrictions:
No restrictions.
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