Compare Salesforce CRM vs SugarCRM vs Freshsales

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Salesforce CRM 12290 CRM	SugarCRM 35 CRM	Freshsales 959 CRM
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Crozscore 88% what is this? User Happiness: 84% Press Buzz: 72% User Trend: interest rising	Crozscore 89% what is this? User Happiness: 87% Press Buzz: 56% User Trend: interest rising	Crozscore 92% what is this? User Happiness: 92% Press Buzz: 62% User Trend: interest rising
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About Salesforce CRM Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.	About SugarCRM SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.	About Freshsales Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empower sales teams with more time for selling by automating the sales process and increasing efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards Powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free. If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill. It is an all-in-one solution for sales and marketing teams. It provides sales force automation, marketing automation, chat, and telephony to meet your goals in one solution.
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management
Summary Find more high-quality leads, more quickly, and grow your pipeline. Sales force automation allows you to streamline your sales processes so you can spend more time selling. Model your business in Salesforce and make smarter decisions with powerful analytics.	Summary Email Integration Marketing Automation Sales Force Automation Customer Support Social CRM Reporting	Summary Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record. Users can auto-capture leads directly into Freshworks CRM whenever a visitor completes a webform Freshworks CRM's 'enrichment' feature automatically adds social information and photos to profiles The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals
	Pricing Credit card required: No Professional: $40 user/month. Enterprise: $65 user/month. Ultimate: $150 user/month. All pricing plans allow free trial.	Pricing Forest $79.00 1 user(s) / month Included in plan: Everything in Estate and... EUC Data Center IP Whitelisting Audit Logs BLOSSOM $12.00 1 user(s) / month Included in plan: Deal Funnel View Templates & Notifications Real-time Email Tracking Everything in Sprout and... Contact Management Pipeline Management 250 Bulk emails/user/day Built-in Phone powered by Freshcaller SMS Integration 2 Sales Campaigns/user Lead Scoring 5 Intelligent Workflows Basic Reporting Marketplace iPhone and Android Apps Gmail Add-on SPROUT Free Included in plan: Leads, Contacts, Accounts & Deals Customisable Sales Process Phone & Email Basic Lead Scoring Freshdesk & Freshchat Integration GARDEN $25.00 1 user(s) / month Included in plan: Everything in Blossom and... Custom Reports Auto Profile Enrichment Lead Assignment Rules Territories Advanced CRM customization ESTATE $49.00 1 user(s) / month Included in plan: Everything in Garden and... Auto profile enrichment Reports Dashboard Smartforms and event tracking Multi-currency
FAQs No FAQs associated with this application.	FAQs Who are the main user groups of this service? Main users of SugarCRM are small- and medium-sized businesses in any particular industry. What is this service generally used for? It is generally used for customer relationship management. What platforms does this service support? SugarCRM is a web-based application, with native mobile app for Android and iPhone. What are some applications this service is commonly used in tandem with? It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk. Does this service integrate with any other apps? SugarCRM integrates with any third party systems people use, and can accommodate the new modules. Does this service offer an API? It offers an API Does this service offer guides, tutorials and or customer support? They offer documentation, training & help, and customer center.	FAQs Who are the main user groups of this service? SMEs Mid Market Enterprise What is this service generally used for? CRM Customer Relationship Management Contact Management Pipeline Management Sales Enablement Lead Management Contact Management Deal Management Email Management & Tracking Territory Management User Behaviour Tracking Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes Does this service offer guides, tutorials and or customer support? Yes What are some applications this service is commonly used in tandem with? Freshdesk What platforms does this service support? Android iPhone-iPad Mac Windows Web-based Mobile Web App Does this service integrate with any other apps? Yes, Freshdesk Freshchat Freshcaller Freshconnect Mailchimp Segment Piesync Zapier Xero Quickbooks Google contacts
Vendor Information Founded: 1999 Based in: San Francisco Employees: 10001+ Likes: Followers: 589k	Vendor Information Founded: 2004 Based in: Cupertino Employees: 501-1000 Likes: Followers: 21.9k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 8
Other Who uses Salesforce CRM SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Regional Restrictions: No restrictions.	Other Who uses Freshsales Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Dutch, Spanish, German, French, Italian, Russian, Chinese, Polish, Portuguese Regional Restrictions: No restrictions.