Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.
About SugarCRM
SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.
About EspoCRM
EspoCRM empowers your business by offering a broad set of tools for sales management, marketing, customer support, reporting and business process automation. The platform creates a perfect working environment for your employees where they can quickly access the needed data. By virtue of its data-driven nature, the software allows to streamline all the administrative operations of the company and as a result provides the ability to focus on building strong relationships with customers and growing your business.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
Find more high-quality leads, more quickly, and grow your pipeline.
Sales force automation allows you to streamline your sales processes so you can spend more time selling.
Model your business in Salesforce and make smarter decisions with powerful analytics.
Main users of SugarCRM are small- and medium-sized businesses in any particular industry.
What is this service generally used for?
It is generally used for customer relationship management.
What platforms does this service support?
SugarCRM is a web-based application, with native mobile app for Android and iPhone.
What are some applications this service is commonly used in tandem with?
It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.
Does this service integrate with any other apps?
SugarCRM integrates with any third party systems people use, and can accommodate the new modules.
Does this service offer an API?
It offers an API
Does this service offer guides, tutorials and or customer support?
They offer documentation, training & help, and customer center.
FAQs
What is this service generally used for?
The platform is used for managing relationships with current and potential customers, increasing sales, improving marketing strategies, providing exceptional customer service and streamlining business processes.
Who are the main user groups of this service?
The software was designed for startups, small and mid-size companies.
Does this service offer guides, tutorials and or customer support?
The documentation, video tutorials and guides can be found on the official website. If some issues occur, the users can get free support on the community forum or order a paid support through the support contact form.
Does this service integrate with any other apps?
The software can be easily integrated with Google Contacts & Calendar, Outlook Contacts & Calendar, VoIP providers, MailChimp.
Does this service offer multi-user capability (e.g. teams)?
Yes, you can add as many users and teams as you want
Does this service offer an API?
The software can be easily integrated with other business apps you use via REST API.
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