Compare Sage One vs Vision Helpdesk

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Crozscore:

80%
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80%
48%
interest rising

Crozscore:

67%
what is this?
100%
30%
interest rising
Sage One screenshot view 3 more Vision Helpdesk screenshot view 3 more

Software Description:

Discover how moving your financial data and accounting processes to the cloud can transform your business.

Our accounting software can help you make better decisions, drive faster responses, and gain greater control from wherever you are with the confidence that your data is secure in the cloud.

Create and customise professional invoices, and keep your accounts accurate and up-to-date with seamless bank reconciliation. There’s no limit to the number of transactions you can make, and our software will automatically calculate and submit your VAT returns safely to HMRC.

Our software comes with either support as standard, or has an optional support package - so help is only ever a phone call away if you need a hand with anything.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Billing/Invoicing
  • Accounts Receivable
  • Multi-User
  • Accounts Payable
  • General Account Ledger
  • P&L

Features:

  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Start

$3.75
1 user(s) / month
Included in plan:
  • Automatic bank feeds
  • Manage your cash flow
  • Simple and professional sales invoices
  • Keep on top of your banking
  • Work efficiently with your accountant

Accounting

$12.50
1 user(s) / month
Included in plan:
  • All from Start
  • Performance summaries
  • Create custom quotes and invoices
  • Tracking monthly income & expenses
  • Produce advanced reports
  • Simple VAT
  • Accountant collaboration
  • Sync with Sage Pay & Sage One Payroll
  • International trading
  • Multiple users & companies
  • Multi-currency

Pricing:

  • Starting from: $7.00/month
  • Credit card required: N/A
  • SaaS License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download Recurring License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download One Time License:

    Help Desk Software – $150 /agent/one-time fee
    Satellite Help Desk (Multi Company) – $250 /agent/one-time fee
    Service Desk (ITIL-ITSM ) – $350/agent/one-time fee

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability? (e.g. teams)
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support? (e.g. native mobile apps)
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
665k
Followers:
44.5k

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21.2k
Followers:
1.67k

Other:

Who uses Sage One
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian
Regional Restrictions:
No restrictions.
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