Compare Roundme vs Synthetix vs Survio

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Crozscore:

83%
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48%
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Crozscore:

55%
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29%
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Crozscore:

86%
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82%
45%
interest rising
Roundme screenshot Synthetix screenshot view 3 more Survio screenshot view 1 more

Software Description:

Roundme is an iOS and web virtual reality app that allows users to create interactive 360-degree view virtual tours, explore different locations across the world through Hotspots and share them with the community (contributors, travellers and photographers) through Portals using any VR headsets.
Roundme supports JPEG and TIFF images up to 65.000 pixels shown with multiresolution support. With Roundme every panorama is safely and securely stored in the cloud and available for download anytime. The Privacy upgrade grants the ability to hide tours from Roundme, in addition to password protecting and setting the list of allowed domains for embeds.
Roundme was officially released on 17 June 2014 and now encounters more than 150 000 created tours and more than 350 000 uploaded panoramas. “Best New App” on Apple’s iTunes in February 2015. Roundme raised a $3 million round led by April Capital in 2015, reportedly by TechCrunch.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Software Description:

Survio offers a very effective and simple way for the creation of custom questionnaires. To create questionnaire is possible independently or with the use of ready-made templates from different areas.

Surveys can be placed on your website or shared via social networks or email. There is also the possibility to distribute the questionnaire through a panel of respondents from all over the world. The service of automatic analysis of the acquired data is very convenient. Users get the statistical analysis results in tables and graphs. Results are possible to share e.g. in the workplace or with public.

In addition to the easy creation of questionnaires, the quality and clarity of outputs and the overall user-friendliness of Survio there is also a 24/7 user support available via e-mail.

Features:

  • Data Visualization
  • Data Export
  • Data Import
  • Pixel Graphics

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • Data Export
  • Email Integration
  • Dashboard
  • Data Visualization

Summary:

  • Multiresolution Support

  • Offline Tours

  • Floor Plans & Maps

  • Social Sharing

  • Embedding of Virtual Tours

  • Uploading of 360 images

  • Virtual Tour Creation

  • Roundme is world's most hassle-free 360 VR publishing and panoramic tours authoring platform. Roundme application allows users to create, upload and share 360 degree panoramic photos and multimedia content of real spaces, which users can visit virtually. Roundme has a broad field of usage: photography, real estate, marketing, travelling, design and architecture.

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary:

  • Survey dashboard statistics

  • 70+ modern pre-built survey designs

  • 19 question types

  • Built-in professional survey templates

  • Multimedia in questions

  • Export blank survey to PDF (print)

  • Real-time charts & graphs

  • 24/7 e-mail support

  • Report with summary results

  • E-mail invitation

FAQs:

    Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • The account at Roundme can be accessed by several community members similtaneously.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorails and articles in Help Center can be used to learn how to use the platfrom. If any additional questions occur Customer Support is provided via email.

  • Does this service integrate with any other apps?
  • Roundme doesn`t integrate with any other apps, nevertheless, the sharing to Facebook, Twitter and Google+ is available.

  • What are some applications this service is commonly used in tandem with?
  • In order to upload panoramic images to Roundme the additional editing software is ususally required, e.g. Photoshop, PTgui or any other similar one depending on the user`s preferences.

  • Who are the main user groups of this service?
  • Professional and amateur panoramic photographers and virtual tour production studios, Architectural bureaus, Interior design studios, Real estate portals, Marketing / Event agencies, 3D design studios.

  • What platforms does this service support?
  • Roundme is available on the web, iOS and Android.

  • What is this service generally used for?
  • Roundme is used for creating and embedding VR tours containing panoramic images in high-resolution format with multimedia content.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No

  • What is this service generally used for?
  • For creating a survey.

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • Software as a service

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Survio is designed especially for small and medium-sized enterprises (SMEs). The service is also suitable for all who need to prepare their own questionnaires: offices, schools, students, non-profit organizations, etc. However, more and more often is Survio chosen by large, international corporations.

  • What are some applications this service is commonly used in tandem with?
  • Microsoft Excel or SPSS.

  • Does this service offer guides, tutorials and or customer support?
  • 24/7 user support available via e-mail, plus guides are available on web and on blog.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
9.35k
Followers:

Publisher:

Founded:
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Based in:
Takeley
Employees:
11-50
Likes:
53
Followers:
737

Publisher:

Founded:
-
Based in:
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Employees:
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Likes:
2.57k
Followers:

Other:

Who uses Roundme
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Survio
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Hungarian, French, Polish, Dutch, German, Norwegian, Swedish, English, Slovak, Spanish, Portuguese, Italian, Czech, Russian
Regional Restrictions:
No restrictions.
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