Compare Rocket.Chat vs Wire

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85%
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Crozscore

87%
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About Rocket.Chat

Simplify your communication with the all-in-one platform made for customer support and team collaboration. Lead with the open-source power: data security and flexibility at your hands.

Rocket.Chat is a reliable communication platform for high-private team chatting and collaboration. Highly scalable, the solution increases business efficiency by bringing messages, video calls, file sharing and all team communication into one place. A huge advantage of Rocket.Chat is our Omnichannel feature, that allows you to let your customers choose how to contact you (Whatsapp, social media, website).

+10M users trust Rocket.Chat to obtain:

  • The best cost-benefit enterprise communication platform
  • A remote-first platform for team collaboration
  • Data-privacy ensured (GDPR, HIPAA, CCPA, you name it)
  • Seamless adaptation for all kinds of companies & unlimited Integrations

About Wire

Wire is the most secure work collaboration platform with encrypted messaging, conference calls, and file sharing. It's easy to use, takes only minutes to set up and deploy to the whole team, and doesn't require extensive training. Wire combines maximum security with a rich set of features and simplicity. It works on desktop, iOS, Android, and even Linux. Wire is open source and audited by independent security experts with a security whitepaper available for your IT team.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Team collaboration and instant messaging

  • Integrate Live Chats to your website and talk to your customers

  • No ads, no trackers. You own your data, chose where to host it and where to store usage.

  • DevOps

  • Numerous integrations

Summary

    No key features associated with this application.

Pricing

Enterprise

$6.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • High Scalability Cluster
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Unlimited Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • Read Receipt
  • Message Auditing Panel
  • Engagement Dashboard
  • [Omnichannel] Manual & Auto Chat Routing
  • Smart Chat Routing
  • Queue Management
  • Transfers
  • Priority Assignment
  • Chat Tagging
  • Canned Responses
  • Concurrent Chat Limit
  • Queue Waiting Time
  • Advanced Queue Monitoring
  • Office Hours Control
  • Integrations & API
  • Analytics API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Realtime Translation
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Post-incident Reports
  • Onboarding Call
  • Migration Assistance - Available for Purchase
  • On-Call Upgrade Assistance - Available for Purchase
  • Atlassian Integration Apps Bundle

Pro

$3.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Unlimited Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • 10000 monthly Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Unlimited Push Notifications
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Atlassian Integration Apps Bundle

Community

Free
Included in plan:
  • Users - Recommended 1k
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Unlimited Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • 1000 monthly - Push Notifications
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Atlassian Integration Apps Bundle

Cloud Gold

$6.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Storage - 20TB
  • 1000 Integrations
  • Conferencing Server
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • Read Receipt
  • Message Auditing Panel
  • Engagement Dashboard
  • [Omnichannel] Manual & Auto Chat Routing
  • Smart Chat Routing
  • Queue Management
  • Transfers
  • Priority Assignment
  • Chat Tagging
  • Canned Responses
  • Concurrent Chat Limit
  • Queue Waiting Time
  • Advanced Queue Monitoring
  • Office Hours Control
  • Integrations & API
  • Analytics API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Realtime Translation
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Post-incident Reports
  • Onboarding Call
  • Migration Assistance - Available for Purchase
  • On-Call Upgrade Assistance - Available for Purchase
  • Atlassian Integration Apps Bundle
  • SLA - Monthly Uptime 99,9%

Cloud Silver

$4.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Storage - 5TB
  • 100 Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • SLA - Monthly Uptime 99,9%
  • Online Ticket Creation
  • 24/7 Email
  • Support Entitlement
  • Post-incident Reports
  • Atlassian Integration Apps Bundle
  • LDAP / Active Directory

Cloud Bronze

$2.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Storage - 1TB
  • 5 Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Analytics Reporting
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • Support Entitlement
  • Post-incident Reports
  • Atlassian Integration Apps Bundle

FAQs

    What is this service generally used for?
  • All kinds of companies seeking a reliable communication platform to increase business efficiency by enabling teams to chat and collaborate quickly and in compliance with data-privacy regulations.

FAQs

    Does this service offer an API?
  • The Wire bot API is currently in beta.

  • What platforms does this service support?
  • Android, iOS, MacOS, Windows, Web Browser, and Linux.

  • What is this service generally used for?
  • Chats, conferences, video calls, and file sharing.

  • Does this service offer guides, tutorials and or customer support?
  • Online customer support is available during business hours.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
21.9k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
23.1k

Other

Who uses Rocket.Chat
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Portuguese, English, Spanish, Arabic, Catalan, German, Dutch, Japanese, Chinese, Irish, Russian, Hindi, Afrikaans, Italian
Regional Restrictions:
No restrictions.

Other

Who uses Wire
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Czech, Croatian, Danish, Dutch, Finnish, French, Greek, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Turkish, Ukrainian, Arabic, Bengali, Chinese, Indonesian, Japanese, Persian, Swedish, Estonian, Lithuanian, Serbian
Regional Restrictions:
No restrictions.
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