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About Rocket.Chat

Simplify your communication with the all-in-one platform made for customer support and team collaboration. Lead with the open-source power: data security and flexibility at your hands.

Rocket.Chat is a reliable communication platform for high-private team chatting and collaboration. Highly scalable, the solution increases business efficiency by bringing messages, video calls, file sharing and all team communication into one place. A huge advantage of Rocket.Chat is our Omnichannel feature, that allows you to let your customers choose how to contact you (Whatsapp, social media, website).

+10M users trust Rocket.Chat to obtain:

  • The best cost-benefit enterprise communication platform
  • A remote-first platform for team collaboration
  • Data-privacy ensured (GDPR, HIPAA, CCPA, you name it)
  • Seamless adaptation for all kinds of companies & unlimited Integrations

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Team collaboration and instant messaging

  • Integrate Live Chats to your website and talk to your customers

  • No ads, no trackers. You own your data, chose where to host it and where to store usage.

  • DevOps

  • Numerous integrations

Pricing

Enterprise

$6.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • High Scalability Cluster
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Unlimited Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • Read Receipt
  • Message Auditing Panel
  • Engagement Dashboard
  • [Omnichannel] Manual & Auto Chat Routing
  • Smart Chat Routing
  • Queue Management
  • Transfers
  • Priority Assignment
  • Chat Tagging
  • Canned Responses
  • Concurrent Chat Limit
  • Queue Waiting Time
  • Advanced Queue Monitoring
  • Office Hours Control
  • Integrations & API
  • Analytics API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Realtime Translation
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Post-incident Reports
  • Onboarding Call
  • Migration Assistance - Available for Purchase
  • On-Call Upgrade Assistance - Available for Purchase
  • Atlassian Integration Apps Bundle

Pro

$3.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Unlimited Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • 10000 monthly Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Unlimited Push Notifications
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Atlassian Integration Apps Bundle

Community

Free
Included in plan:
  • Users - Recommended 1k
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Unlimited Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • 1000 monthly - Push Notifications
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Atlassian Integration Apps Bundle

Cloud Gold

$6.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Storage - 20TB
  • 1000 Integrations
  • Conferencing Server
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • Read Receipt
  • Message Auditing Panel
  • Engagement Dashboard
  • [Omnichannel] Manual & Auto Chat Routing
  • Smart Chat Routing
  • Queue Management
  • Transfers
  • Priority Assignment
  • Chat Tagging
  • Canned Responses
  • Concurrent Chat Limit
  • Queue Waiting Time
  • Advanced Queue Monitoring
  • Office Hours Control
  • Integrations & API
  • Analytics API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Realtime Translation
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • LDAP / Active Directory
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • 24/7 Phone
  • Support Entitlement
  • Post-incident Reports
  • Onboarding Call
  • Migration Assistance - Available for Purchase
  • On-Call Upgrade Assistance - Available for Purchase
  • Atlassian Integration Apps Bundle
  • SLA - Monthly Uptime 99,9%

Cloud Silver

$4.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Custom Domain
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Storage - 5TB
  • 100 Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • White Label (Branding)
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Social Network Login
  • Omnichannel Integrations
  • Analytics Reporting
  • Multifactor Authentication
  • Customizable User Permission
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • SLA - Monthly Uptime 99,9%
  • Online Ticket Creation
  • 24/7 Email
  • Support Entitlement
  • Post-incident Reports
  • Atlassian Integration Apps Bundle
  • LDAP / Active Directory

Cloud Bronze

$2.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited Messages History
  • Public Channels
  • Private Channels
  • Broadcast Channel
  • Conferencing Server
  • Storage - 1TB
  • 5 Integrations
  • Multilanguage Interface
  • Desktop Apps
  • Mobile Apps
  • End To End Encryption
  • [Omnichannel] Manual & Auto Chat Routing
  • Queue Management
  • Transfers
  • Chat Tagging
  • Office Hours Control
  • Integrations & API
  • Realtime Monitoring
  • Facebook & WhatsApp Integration
  • SMS & CRM Integration
  • Unlimited Push Notifications
  • Analytics Reporting
  • Documentation & Tutorials
  • Tutorial Videos
  • Forums
  • Features or Bugs
  • Online Ticket Creation
  • 24/7 Email
  • Support Entitlement
  • Post-incident Reports
  • Atlassian Integration Apps Bundle

FAQs

    What is this service generally used for?
  • All kinds of companies seeking a reliable communication platform to increase business efficiency by enabling teams to chat and collaborate quickly and in compliance with data-privacy regulations.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
19.8k

Other

Who uses Rocket.Chat
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Portuguese, English, Spanish, Arabic, Catalan, German, Dutch, Japanese, Chinese, Irish, Russian, Hindi, Afrikaans, Italian
Regional Restrictions:
No restrictions.
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