Compare Rocket Bazaar vs AirGMS vs ServiceDesk Plus

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Crozscore:

68%
what is this?
74%
22%

Crozscore:

76%
what is this?
27%
interest rising

Crozscore:

85%
what is this?
66%
49%
no significant changes
Rocket Bazaar screenshot AirGMS screenshot ServiceDesk Plus screenshot

Software Description:

Rocket Bazaar Magento 2 marketplace solutions allows multiple vendors to upload and sell products. Vendors can easily get rating and reviews on their products.

Vendor Management: Vendors are the heart of any marketplace. This extension provided a comprehensive separate user interface for vendors to manage their products and transactions. The vendor can add and edit their profile information, manage products, orders and more.

Vendor panel: Brand management module serves your brand conscious customers in a way they would ever wish. Plenty of useful functionality is added to the vendor panel module to let your customers browse and shop by brand easily. The customer can easily search and browse products with the help of intuitive design of a brand page.

Customers Management: You can manage your customer’s behavior easily. With help of this extension, the customer can easily search and browse products with the help of intuitive design of the brand page.

Catalog Management: Products are the sole entity to generate revenue on the marketplace. Products can be added from the admin panel as well as vendor panel. The product catalog is built by multiple products and it is managed by admin or vendor by performing these actions, add, edit or delete.

Order Management: Order management is an important part of any e-commerce marketplace owner. It provides an effective and efficient way for vendors to manage their orders from the vendor panel and also admin can manage the vendor orders from admin panel. Below flow chart will explain the order flow.

Financial management: Financial management allows to the vendor for analysis of each sale details and latest status.

Vendor services: Vendor services show the feedback and ratings given to the vendor for their services like delivery, packing, product condition etc. It helps to manage and view each feedback and rating given by the customer and which is approved by admin. From the feedback received, the vendor will be able to know that on which area he need to improve and give best services.

Admin Configuration: Admin will be able to configure the Rocket Bazaar features. Configuration for product, order, commission, and vendor and email notifications is provided to admin to manage various functionality for a marketplace. To easily manage the marketplace, configuration settings are important.

Shipping Management: Shipping management will guide to both admin and vendors, how to manage the shipping rates.

Vendor Promotions: This extension allows a vendor to create and manage promotions and coupons. Admin can create sales rules by specifying vendors to apply promotion rules to specific vendors' products only and much more.

Multi-Shipping: Multi-shipping extension has the facility to enable/disable the Multi Shipping feature. Admin can allow different shipping methods for vendors and more.

Mass upload/Bulk product listing: This module allows you to update automatic CSV template generation for vendors' selling categories.

Software Description:

AirGMS is an all-in-one guest management platform specifically for Airbnb businesses that allows users to control bookings and alterations, guest communications, as well as automate day-to-day operations. Users are able to operate all accounts using a single interface, with access to the same advanced functionality through the mobile web platform for managing on-the-go.
AirGMS enables users to prepare check-in/check-out instructions using the most used responses, and convert them into templates. Tailored messages can be sent to multiple guests at a time, with a single click. Users are also able to create automated ‘trigger’ messages that can be scheduled to be sent to visitors on a certain date and time.
The multi-calendar function allows users to view all future bookings and dates, make price adjustments and seasonal rate changes, and block out any dates the property is unavailable. The dashboard enables users to stay on top of daily check-ins and check-outs, keep track of when to send in the cleaning team, and any other important tasks.
Team management features allow users to give their cleaners and support staff access to the AirGMS platform to view their scheduled duties for each booking. Work orders can be assigned to specific members of the team, and allow for task completion confirmations.
AirGMS offers multi-platform synchronization enables property managers to sync all reservations, bookings, and calendar data from multiple third-party short-term rental booking platforms such as HomeAway, TripAdvisor, Booking.com, VRBO, and more.

Benefits

  • The multi-calendar dashboard feature gives users the opportunity to keep track of all day to day activities, check-ins, check-outs, and cleaning duties.
  • AirGMS enables users to connect multiple Airbnb profiles, eliminating the need to login/logout every time.
  • AirGMS helps increase popularity with guests, helping users to respond to inquiries more efficiently by automating and scheduling 'trigger' messages to guests.
  • The platform helps users prevent double-booking issues by letting users see if a single room was booked within a property, or the entire house has been rented out.
  • AirGMS allows users to view future dates and adjust prices on all bookings, across all properties, directly from the multicalendar dashboard.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Import
  • API
  • Conversion Tracking
  • A/B Testing
  • Multi-User
  • Notifications
  • External Integrations
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Data Visualization
  • Product Catalog
  • Development
  • Design

Features:

  • Expense Tracking
  • Supplier Management
  • Data Export
  • Data Import
  • API
  • Organization Management
  • Budgeting
  • Data Visualization
  • External Integrations
  • Contact Management
  • Project Management
  • Inventory Tracking
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • Customer Management
  • Notifications

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Start (1-4 listings)

Free
Included in plan:
  • 2-way Native Airbnb Integration
  • Multiple Airbnb Accounts
  • Single Inbox
  • Autoresponders
  • Message Templates
  • Multi-calendar
  • VRBO, Booking.com etc. via iCal
  • Cleaning Management
  • Reviews Automation
  • Pop-up and Push Notifications
  • Single Property Calendar
  • “Switch To” AI-powered Navigation
  • Financial Reporting
  • Stealth Mode
  • Mobile Apps (iOS and Android)

Pro

$20.00
per listing/per month (with 1 year contract signed)
Included in plan:
  • Free 14-Days Trial
  • 2-way Native Airbnb Integration
  • Multiple Airbnb Accounts
  • Autoresponders
  • Message Templates
  • Single Inbox
  • Powerful Multi-calendar
  • VRBO, Booking.com etc. via iCal
  • Cleaning and Task Management
  • Reviews Automation
  • Team Management
  • Access Level Control
  • Push Notifications
  • “Switch To” AI-powered Navigation
  • Financial Reporting
  • Stealth Mode
  • Key Exchange Management
  • Mobile Apps (iOS and Android)
  • Parent/Child Property Management

Pro

$30.00
per listing/per month
Included in plan:
  • Free 14-Days Trial
  • 2-way Native Airbnb Integration
  • Multiple Airbnb Accounts
  • Autoresponders
  • Message Templates
  • Single Inbox
  • Powerful Multi-calendar
  • VRBO, Booking.com etc. via iCal
  • Cleaning and Task Management
  • Reviews Automation
  • Team Management
  • Access Level Control
  • Push Notifications
  • “Switch To” AI-powered Navigation
  • Financial Reporting
  • Stealth Mode
  • Key Exchange Management
  • Mobile Apps (iOS and Android)
  • Parent/Child Property Management

Enterprise

$30.00
per listing/per month + one-time setup fee from $ 2,500 USD
Included in plan:
  • Branded Portal (Your domain)
  • Branded Emails
  • Dedicated Phone Line
  • Full Setup
  • Dedicated Support Specialist
  • PLUS Everything from the Pro package

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    What is this service generally used for?
  • For creating online multi-vendor marketplace stores.

  • What platforms does this service support?
  • Magento CE, Magento 2, Magento EE

  • Who are the main user groups of this service?
  • Online Business Entrepreneurs, Startup, Retailer, Marketplace Owners, etc.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support and online chat.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can invite team members to the app.

  • Who are the main user groups of this service?
  • Airbnb hosts with multible accounts

  • What is this service generally used for?
  • Airbnb guests management

  • What are some applications this service is commonly used in tandem with?
  • Integrates calendar from any third-party platform

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.69k
Followers:
394

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:
3.57k

Other:

Who uses Rocket Bazaar
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses AirGMS
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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