Compare RingCentral vs Vaultastic vs Nectar Desk

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RingCentral screenshot view 4 more Vaultastic screenshot view 4 more Nectar Desk screenshot view 1 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Vaulastic is the easiest - most secure email archiving solution yet! It is works with Office 365, Google Apps for Work (Now G Suite), Exchange (on-prem & cloud) and other email solutions. Vaultastic helps your business with all eDiscovery, Compliance and Business Continuity needs. All your email data is securely stored in AWS data centres ensuring 99.99999999999% data durability and protection against service outage, data loss or corruption. Also in the process providing an alternate site for safekeeping of your critical data.

Software Description:

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • Google Apps Integration
  • Data Export
  • Multi-User
  • Email Integration
  • External Integrations
  • Data Import

Features:

  • Email Integration
  • Contact Management
  • API
  • Data Visualization
  • Data Import
  • Data Export
  • Contact Sharing
  • Dashboard
  • External Integrations

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

  • Compatible: Works seamlessly with Office 365, Google Apps for Work (Now G Suite), Exchange (on-prem & cloud) and other email solutions.

  • Unlimited Storage: No storage based plans or limits. Simple retention based plans with unlimited storage.

  • 99.99999999999% Data Durability: Your emails are archived in a cloud storage with multi-layered security making it one of safest email vaults out there.

  • Tamper Proof: Vaultastic is safe from accidental or malicious deletion of mail and user accounts.

  • In-line Email Archiving: Mails are archived before they are delivered to the user's inbox, guaranteeing all the mails exchanged are always archived.

  • No Infrastructure: Requires no infrastructure, storage or manpower provisioning.

  • Most Secure: 100% security and privacy guaranteed!

  • 99.9%+ availability: Designed for high uptime, no single point of failure unlike an appliance

  • Self Service Portal: Empower your users by giving them access to their own archive accounts to search and export mail on their own. Don't worry, its safe, tamper proof and read only

  • Always the latest: Automatic software updates on the cloud platform

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Continuity

$12.00
1 user(s) / year
Included in plan:
  • Archiving for live mail
  • No eDiscovery
  • Unlimited Storage
  • Upto 1 million mail per vault
  • 1 Year Retention
  • No provision for uploading Historical Mail data
  • Export upto 5 GB/year
  • Ideal for users who need to backup email, search and recover instantly.

Tracer

$28.00
1 user(s) / year
Included in plan:
  • eDiscovery
  • 7 Year Retention
  • Provision for Historical Mail Upload
  • Export upto 25 GB/year
  • Plus everything in Continuity
  • Ideal for users whose email use falls under regulation compliance

Durability

$41.00
1 user(s) / year
Included in plan:
  • Forever Retention
  • Export upto 45 GB/year
  • Plus everything in Tracer
  • Ideal for users, whose email data is very critical and timeless

Hold

$4.00
per GB/year
Included in plan:
  • No archiving for live mail
  • As per purchase Storage
  • No limit on number of emails
  • Export upto 10 GB/year
  • Plus everything in Durability
  • Ideal for users who need to retain email data of inactive users for life

Trial

Free
Included in plan:
  • Start a Free 30 Day, No Obligation Trial

Intermediate

$49.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center
  • real time dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Basic

$29.00
1 user(s) / month
Included in plan:
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • extensions
  • ring groups
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • agent activity
  • contact activity
  • contact center overview
  • real time dashboard
  • multi-queue
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations
  • instant number purchasing

Advanced

$99.00
1 user(s) / month
Included in plan:
  • ring groups
  • extensions
  • custom messages and music
  • business hours
  • customer queues
  • IVRs
  • call recordings
  • unlimited concurrent calls
  • call control
  • voicemail by email
  • desktop notifications
  • call history
  • automatic call distribution
  • unlimited calls in queues
  • caller ID masking
  • cold/warm transfers
  • skills based routing
  • call whispering
  • call monitoring
  • call disposition codes
  • auto-dialing
  • advanced queue history
  • call barging
  • email / SMS
  • custom agent statuses
  • instant number purchasing
  • agent activity
  • contact activity
  • contact center overview dashboard
  • multi-queue
  • real time dashboard
  • detailed queue analytics
  • agent performance analytics
  • interval reports
  • CRM integrations

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    Does this service integrate with any other apps?
  • This service has integrations with Amazon AWS, GSuite, O365, Exchange, Lotus, Zimbra, Mdeamon, Icewarp, Postfix, Sendmail

  • Who are the main user groups of this service?
  • The Vaultastic app is suited for SMBs, freelancers, startups, enterprises and agencies

  • What are some applications this service is commonly used in tandem with?
  • Vaultastic works seamlessly with Office 365, Google Apps for Work (Now G Suite), Exchange (on-prem & cloud) and other email solutions

  • What is this service generally used for?
  • To recover any specific mail, which you might have lost from your primary account or to restore the entire mailbox. To seek, locate, secure and search email data with the intent of using it as evidence in a civil/criminal litigation or during internal audits. For regulation compliance - all the email data is encrypted and read-only. There is no possibility of accidental or deliberate deletion of emails. To access archived mails via a self-service portal, which also acts as a disaster recovery site and provides an alternate access to a user’s archived mail store.

  • What platforms does this service support?
  • This service is web based

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
39.6k
Followers:
49.9k

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:
104

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vaultastic
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Global

Other:

Who uses Nectar Desk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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