Compare RingCentral vs Sinch vs Toky

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Crozscore:

86%
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84%
36%
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Crozscore:

80%
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87%
35%
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Crozscore:

80%
what is this?
37%
no significant changes
RingCentral screenshot view 4 more Sinch screenshot view 2 more Toky screenshot view 4 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Sinch is a cloud-based, mobile communications platform that makes adding Voice, Verification, Video, SMS, and IM into apps easier than ever. Originally spun out of Rebtel in May 2014, the Sinch team has over 100 years of development experience in the voice industry, and brings this skill and expertise to its powerful range of SDKs and APIs for developers to download and integrate.

Our mission is to make it easy for developers to add voice, verification, video, SMS, and instant messaging to apps, enriching the modern app experience and becoming the preferred partner for modern app communications. For developers, Sinch removes the complexity of building and maintaining complex communications infrastructures, and handles the heavy lifting with a simple to integrate SDK that any developer can use.

Sinch has built a successful real-time communications platform with a talented in-house engineering team that includes some of the top names in the mobile and communications market. In just a year, we have signed major clients like Tango, Truecaller, Easy Taxi, Glide, Nimbuzz, and more.

SINCH USAGE

  • 2,000,000,000 voice minutes connected every year
  • 250 Million + verifications per year
  • Connecting users in 196 countries across the globe
  • 30,000 developers and growing

COMPANY FACTS

  • 50 staff in offices in San Francisco and Stockholm
  • 75% of employees are engineers and developers
  • $12 million investment from Index Ventures and Balderton Capital

Software Description:

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make.

With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • API
  • Multi-User
  • External Integrations

Features:

  • Call Logging
  • Data Visualization
  • Google Apps Integration
  • API
  • Data Export
  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

  • Sinch APIs to enhance your app with Voice, SMS, Verification, Video and Instant Messaging.

  • Sinch power communications in all 196 countries across the globe.

  • With the Sinch Voice API or our Voice SDKs, add crisp HD quality VoIP calling using WiFi calling or PSTN origination and termination to your app.

  • Verify user phone numbers quickly and effectively using the Sinch SMS API, Voice, or Flash Call technology (Android only).

  • Integrate your call center with Sinch to make or receive calls through SIP origination and termination.

  • With the Sinch SMS API, you can send SMS from your iOS and Android app, backend, or website for two-factor authentication.

  • In-app instant messaging better connects your users to each other and to you for increased engagement and customer support.

  • Sinch Voice SDK offers global video calling over a data connection or WiFi from your website or app.

Summary:

  • International phone numbers

  • Phone Trees (IVR)

  • Simultaneous Calls

  • Welcome and voicemail greetings in several languages

  • Call History

  • Call Filters (Set the times and days your business)

  • Warm and blind call Transfer

  • Integrations with CRM and Business Apps

  • Forward to cell phones and landlines

  • SMS, Voicemail, Speech to text, Fax to email and more

Pricing:

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Pricing:

  • Credit card required: N/A
  • Visit our pricing page for information on pricing per product.

    Contact us if you have any questions or concerns.

Pricing:

  • Starting from: $25.00/month
  • Credit card required: No
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if billed yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

TEAM PLAN

$90.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer an API?
  • Yes, we have a developers API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
    • Webapp
    • Android App
    • iOS App
    • Windows App
    • Mac App
  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM, Intercom and collaboration tools like Slack

Publisher:

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Employees:
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Publisher:

Founded:
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Based in:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Sinch
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, Portuguese
Regional Restrictions:
No restrictions.
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