Compare RingCentral vs Hotelogix PMS vs Toky

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Crozscore:

82%
what is this?
71%
34%
no significant changes

Crozscore:

79%
what is this?
40%
no significant changes

Crozscore:

80%
what is this?
88%
35%
no significant changes
RingCentral screenshot view 4 more Hotelogix PMS screenshot Toky screenshot view 2 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Hotelogix is a cloud-based, complete property management system for seamless management of independent and group hotels, resorts or serviced apartments to automate your entire hotel operations and increase market reach online and offline. Streamline management with complete control over the Frontdesk, POS, Housekeeping, Booking Engine, etc. & drive more bookings with real time integration with all major distribution networks (GDS, IDS, Travel Agents, Channel Managers and Facebook).

With a fully integrated mobile PMS, Hotelogix now offers hoteliers unprecedented mobility – enabling them to carry out critical routine operations directly from their smartphone. Via the app, users can create reservations, check-in and check-out guests, accept payments, conduct night audits, and even toggle between the various rate plans. The app is expected to help properties drastically improve efficiency while lowering operational costs.

Trusted by customers in over 100 countries, Hotelogix has been experiencing rampant growth over the past several years. With a global network of local partners, the company has established a strong presence within various sectors of the industry – enabling small and mid-sized regional hotels to leverage cutting-edge technology to compete with much larger hotels and drive higher occupancy and incremental revenues.

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • Customer Management
  • Dashboard
  • Multi-User
  • Inventory Tracking
  • Multi-Currency

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

  • Powerful Frontdesk Interface

  • GDS, Channel Management and more

  • Online Booking Engine on your website

  • 24 x 7 Live Support

  • Unlimited Point of Sale to manage your Cafe, Spa and Gift Shop

  • Multi Property System

  • Multi Currency and Multilingual Support

  • Travel Agent Consoles

  • Corporate Consoles

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Free 15 Days trial

Free
Included in plan:
  • 15 days free trial

Pricing:

  • Starting from: $15.00/month
  • Credit card required: N/A
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    What platforms does this service support?
  • It's a cloud based software so it works on all the devices.

  • What is this service generally used for?
  • Front desk management and booking management.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, text and video tutorials and 24*7 chat support.

  • Who are the main user groups of this service?
  • Small and mid-sized hotels.

FAQs:

    Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

Publisher:

Founded:
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Based in:
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Employees:
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Publisher:

Founded:
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Based in:
Noida
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Hotelogix PMS
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Turkish, Thai, Russian, Spanish, Portuguese, French, German, English
Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
Spanish, Portuguese, English
Regional Restrictions:
No restrictions.
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