This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.
Sales is a numbers game
Know Your Numbers
Kixie serves Sales People and Sales Managers.
Sales People can:
Make more calls via click-to-call
Use our Power Dialer to automatically make calls
Send SMS messages from a business number
Track calls in CRM without additional effort
Local Presence dialing to increase connections
Sales Managers get:
Uniform call data in the CRM
Increased coaching opportunities though recorded calls and live call listening
Inbound Reporting to identify successful marketing campaigns
Faster Lead to Call times with Lead Caller
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.
Google Apps Integration
Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.
Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.
Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.