Compare RingCentral vs Hotelogix PMS vs Knowlarity

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Crozscore:

85%
what is this?
81%
35%
interest rising

Crozscore:

80%
what is this?
41%
no significant changes

Crozscore:

81%
what is this?
40%
no significant changes
RingCentral screenshot view 4 more Hotelogix PMS screenshot Knowlarity screenshot view 4 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Hotelogix is a cloud-based, complete property management system for seamless management of independent and group hotels, resorts or serviced apartments to automate your entire hotel operations and increase market reach online and offline. Streamline management with complete control over the Frontdesk, POS, Housekeeping, Booking Engine, etc. & drive more bookings with real time integration with all major distribution networks (GDS, IDS, Travel Agents, Channel Managers and Facebook).

With a fully integrated mobile PMS, Hotelogix now offers hoteliers unprecedented mobility – enabling them to carry out critical routine operations directly from their smartphone. Via the app, users can create reservations, check-in and check-out guests, accept payments, conduct night audits, and even toggle between the various rate plans. The app is expected to help properties drastically improve efficiency while lowering operational costs.

Trusted by customers in over 100 countries, Hotelogix has been experiencing rampant growth over the past several years. With a global network of local partners, the company has established a strong presence within various sectors of the industry – enabling small and mid-sized regional hotels to leverage cutting-edge technology to compete with much larger hotels and drive higher occupancy and incremental revenues.

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • Customer Management
  • Dashboard
  • Multi-User
  • Inventory Tracking
  • Multi-Currency

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

  • Powerful Frontdesk Interface

  • GDS, Channel Management and more

  • Online Booking Engine on your website

  • 24 x 7 Live Support

  • Unlimited Point of Sale to manage your Cafe, Spa and Gift Shop

  • Multi Property System

  • Multi Currency and Multilingual Support

  • Travel Agent Consoles

  • Corporate Consoles

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Pricing:

  • Credit card required: N/A
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Free 15 Days trial

Free
Included in plan:
  • 15 days free trial

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    What platforms does this service support?
  • It's a cloud based software so it works on all the devices.

  • What is this service generally used for?
  • Front desk management and booking management.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, text and video tutorials and 24*7 chat support.

  • Who are the main user groups of this service?
  • Small and mid-sized hotels.

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
39.3k
Followers:

Publisher:

Founded:
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Based in:
Noida
Employees:
51-200
Likes:
16.8k
Followers:
8.73k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
59.7k
Followers:
3.63k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Hotelogix PMS
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English, Thai, German, Russian, Spanish, French, Portuguese, Arabic, Turkish
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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