Compare RingCentral vs Knowlarity vs Hippo CMMS

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Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

Hippo CMMS is a powerful, user-friendly web based maintenance management software system. Hippo's all-in-one CMMS platform is applicable for a wide variety of industries including manufacturing, healthcare, hospitality, education, municipalities, and more. This easy-to-use maintenance management solution comes equipped with all the tools to better manage work orders, preventive maintenance, assets and equipment, inventory and more. Hippo's user-friendly software is designed for users of all technical skill level.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • Order management
  • Project Management
  • External Integrations
  • API
  • Budgeting
  • Forecasting
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Notifications
  • Data Import
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Multi-User
  • Scheduling
  • Batch Permissions & Access
  • Inventory Tracking

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

  • Work order management

  • Preventive maintenance

  • Equipment management

  • Asset management

  • Inventory management

  • Maintenance management reports

  • Mobile app

  • Resource and vendor management

Pricing:

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Pricing:

  • Credit card required: No
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

Pricing:

  • Starting from: $45.00/month
  • Credit card required: No
  • *Pricing based on number of buildings

Hippo Lite

$45.00
user(s) / month
Included in plan:
  • 3 User Minimum
  • Work Order Management
  • Preventive Maintenance
  • Asset / Equipment Management
  • Maintenance Reports
  • Document Management
  • Single Facility / Location

Hip Pro

$165.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (3 Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations

Hip Pro Plus

$195.00
user(s) / month
Included in plan:
  • Unlimited Users
  • Maintenance Request Portal
  • Work Order Management
  • Preventive Maintenance
  • Hippo Mobile (Unlimited Users)
  • Document Management
  • Asset / Equipment Management
  • Inventory / Spare Parts Management
  • Bar Code / QR Code Scanning
  • Maintenance Reports
  • Accommodates Multiple Locations
  • Interactive Floor and Site Plans
  • Equipment / Asset Transfer from Facility to Facility
  • Single Sign On (SSO)
  • Custom Designed User Interface
  • Fleet Management

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

    Does this service offer an API?
  • Single Sign On

  • Who are the main user groups of this service?
  • Hippo CMMS is applicable for a wide variety of industries from manufacturing to healthcare, facilities management to government facilities, hospitality to education. The all-in-one platform is scalable to meet the size of your maintenance operations and your account can be customized to meet your unique business needs. Our primary customer is a plant or facility manager who is looking to streamline their maintenance operations with user-friendly maintenance management software.

  • What platforms does this service support?
  • Hippo CMMS is a web-based application, available on most web browsers and anywhere you have an internet connection. We also provide a web mobile app for work order management on-the-go.

  • What are some applications this service is commonly used in tandem with?
  • Our clients generally use third party accounting software to generate PO's in tandem with work order management. Because Hippo CMMS is an all-in-one platform, we provide solutions to support all aspects of the maintenance department's operations, so additional software systems are generally not needed.

  • What is this service generally used for?
  • Our product provides an integrated solution to streamline your maintenance operations across all of your facilities. Our platform features a variety of modules, from work order management to preventive maintenance, asset and equipment management to inventory management. In addition, you can view your maintenance data and interact with these features using our three unique Hippo Dashboards; Advanced Dash which includes mapping out assets on interactive floor plans, Standard Dash which displays a digital spreadsheet, and Calendar Dash to aid in workflow planning. Our unlimited user license packages allow users to access all features at an affordable rate.

  • Does this service integrate with any other apps?
  • All maintenance data that you input into your account can be extracted into CSV files using simple extraction tools built into the software. You can extract your data at any time and add it from these excel spreadsheets to your third party software. Since Hippo does not have an open API, it does not automatically integrate with third party software systems.

  • Does this service offer multi-user capability (e.g. teams)?
  • Hippo allows for unlimited user licenses, meaning that all users can access the system with their own login credentials. Using user permission settings you can add or remove features that are available to different users, simplifying a maintenance technician's interface and supporting managers who need to access to the entire system.

  • Does this service offer guides, tutorials and or customer support?
  • At Hippo CMMS, superior support services are as important to us as powerful software development. We offer 6 months of unlimited free training upon signup, free ongoing support using our support phone line, email and live support chat available in the application. We guarantee that we will respond to your client request within the same business day. We also provide support resources such as a software wiki, training manuals, and tutorial videos available within the application. Lastly, we provide free live webinars on important CMMS topics and new Hippo features to our clients on a monthly basis.

Publisher:

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Likes:
39.6k
Followers:

Publisher:

Founded:
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Employees:
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Likes:
59.5k
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Publisher:

Founded:
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Based in:
Winnipeg
Employees:
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Likes:
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Other:

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Hippo CMMS
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Spanish, French
Regional Restrictions:
United States, Canada, Australia, United Kingdom, and other
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