Compare RingCentral vs Hubgets vs Aircall

Aircall

VoIP
 (23)
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Crozscore:

86%
what is this?
84%
36%
no significant changes

Crozscore:

68%
what is this?
29%
interest falling

Crozscore:

92%
what is this?
97%
46%
no significant changes
RingCentral screenshot view 4 more Hubgets screenshot view 3 more Aircall screenshot view 3 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Our mission is to improve the way people communicate at work. Lots of companies are already migrating to instant messaging and other fast communication methods, but they are still up against many challenges. One of the toughest is that people find it harder to focus due to constant interruptions. As an instant messaging user, you get messages every minute. Such interruptions, which many times are wrapped up in "nice" notifications, kill productivity and frustrate people a lot. So, even though it solves many workplace needs, instant communication poses a great risk - making your team feel disconnected and unhappy.

We want to help every team member find a balance between instant and focus. Hubgets uses artificial intelligence to learn about each user's communication behavior and acts based on the Happiness Index it computes. We care about each person, every minute, in order to make the whole team more productive. Knowledge is indexed and organized, so basically any team using Hubgets will naturally accumulate experience that can be easily exchanged.

Page by Hubgets takes care of customer communication flows too. Page is like a web business card available for every team member. Hubgets users don't need to give out their phone number to be reached. With Page, business partners and customers can get in touch with them in real-time on chat, voice and video. For free, without installing any software.

Hubgets is free for up to 20 users, and it takes less than 1 minute to create your account.

Software Description:

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • Softphone
  • Chat
  • File Sharing
  • File Transfer
  • Click-to-Dial
  • Call Disposition
  • Call Tracking
  • External Integrations
  • Contact Management
  • Contact Sharing
  • Call Recording
  • Multi-User
  • Notifications
  • API

Features:

  • Batch Permissions & Access
  • Data Visualization
  • Data Export
  • Data Import
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Lead Management
  • API
  • Time Management
  • History/Version Control
  • Scheduling
  • Multi-User
  • External Integrations
  • Call Disposition
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Analytics
  • Contact Management
  • Contact Sharing
  • Notifications

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

    No key features associated with this application.

Summary:

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts

Pricing:

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Hubgets provides customer support via email and an online community called Ask HUG!

  • What platforms does this service support?
  • Native iOS app, Windows desktop app, Mac desktop app, browser-based.

  • What is this service generally used for?
  • Life is short and frustration at work can be very damaging. Hubgets is a communication framework, all features converging to make teams happier. When properly managed, a happy team is able to deliver much more than one stalled by frustration.

  • Does this service offer an API?
  • Yes.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Wilmington
Employees:
51-200
Likes:
608
Followers:
1.12k

Publisher:

Founded:
2014
Based in:
Paris
Employees:
2-10
Likes:
2.79k
Followers:

Other:

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Hubgets
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aircall
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.
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