Compare RingCentral vs Tanaza vs CrazyCall

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Crozscore:

86%
what is this?
84%
36%
no significant changes

Crozscore:

81%
what is this?
90%
34%
interest rising

Crozscore:

80%
what is this?
100%
33%
interest rising
RingCentral screenshot view 4 more Tanaza screenshot CrazyCall screenshot view 5 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Tanaza is the first and only software for multi-vendor cloud-based WiFi management, allowing you to setup and monitor your clients' networks and their free and paid hotspots.

Tanaza features a captive portal with social login (Facebook login, with Like and check-in) and voucher-based authentication. Your clients will be able all sorts of data about the WiFi users, including personal and contact information (email, phone), social profiles, wifi usage data, and so on.

Public Wi-Fi is the best lead generation tool to quickly generate hundreds of contacts for your company and increase the awareness around your brand. The Tanaza Mailchimp connector allows you to add automatically any new email addresses gathered through Wi-Fi to a MailChimp list.

Tanaza supports a wide range of access points and gateways from different vendors: Tp-Link, D-Link, Mikrotik, Ubiquiti, Netgear, Openmesh, PowerCloud, Linksys, etc.

Software Description:

CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects.

Easy to install, CrazyCall requires no download or technical skills. Start making and receiving calls directly in your browser within minutes of creating your account. With our automatic dialer you no longer need to dial numbers manually. You can also set rules to efficiently manage your outbound & inbound queue or reschedule calls automatically.

Save money while serving international markets with free minutes in every plan and competitive connection rates. CrazyCall also lets you choose phone numbers from over 60 countries, so you can always appear local to your leads and clients.

Add users to your account and easily monitor your team progress with live call listening and dashboards. Use call recordings to evaluate and enhance the quality of every conversation. Get up to speed on your project’s performance with real-time reports and optimize your strategy on the spot.

Expand and refine your contacts database with CrazyCall’s Click-to-Call add-on. Use it to add phone numbers to your list as you browse the web, make and receive calls and close every contact with a meaningful status.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • Lead Management
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Contact Sharing
  • Data Import
  • Malware Protection
  • API
  • Data Export
  • Multi-User
  • Dashboard
  • Analytics
  • Contact Management
  • Audience Targeting
  • Email Integration
  • Social-Media Integration
  • Firewall
  • Data Visualization
  • External Integrations
  • 2-Factor Authentication
  • Project Management
  • Notifications
  • Customer Management

Features:

  • Custom Data Forms
  • API
  • Softphone
  • Multi-User
  • Employee Engagement
  • Dashboard
  • Click-to-Dial
  • External Integrations
  • Customer Management
  • Notifications
  • Data Export
  • Data Import
  • Contact Management
  • Scheduling
  • Lead Management
  • Call Recording
  • Call Tracking
  • Call Disposition

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

    No key features associated with this application.

Summary:

  • Analytics and KPIs

  • Fast setup

  • Agent panel

  • Cloud-based app

  • Dialer and matching

  • Integrations

  • Visual script creator

  • Campaign wizard

  • Personalized interface

Pricing:

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Basic - cloud management only

$4.50
unlimited user(s) / month
Included in plan:
  • Easy management of Wi-Fi APs
  • Centralized management, remote configuration and monitoring
  • Firmware for multi-vendor APs (upgrades included)
  • Up to 8 SSIDs per AP, unlimited concurrent users
  • Standard support
  • Quick replacement of broken APs and auto rollback

Plan B

$22.00
1 user(s) / month
Included in plan:
  • 500 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Free inbound calls

Plan A

$11.00
1 user(s) / month
Included in plan:
  • 200 free minutes to 123 countries
  • Free phone number
  • Free inbound calls

Plan C

$45.00
1 user(s) / month
Included in plan:
  • 1250 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Unlimited call recordings storage
  • Free inbound calls

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    Does this service integrate with any other apps?
  • Tanaza is already integrated with Mailchimp, the marketing automation application.

  • What is this service generally used for?
  • Tanaza is a software used for Wi-Fi management, and also for the creation and the monitoring of social hotspots.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • The main user groups of Tanaza are MSPs, VAR, VAD, and end users.

  • What platforms does this service support?
  • Tanaza is based on the cloud (AWS).

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Tanaza offers contents for its partners to learn how to use the software and help them to grow.

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Tanaza can be used together with MailChimp (Marketing application), and Web content filtering.

FAQs:

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Publisher:

Founded:
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Other:

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Tanaza
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses CrazyCall
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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