Compare RingCentral vs Courseplay vs CrazyCall

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RingCentral screenshot view 4 more Courseplay screenshot view 2 more CrazyCall screenshot view 5 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Courseplay is more than simply an edtech or e-learning solution for organizations. If you have a small, medium or large company or organization, Courseplay can help you bring down the cost of training and multiply your training capacity with a few clicks of a button. Detailed reports will provide useful insights about your organization. Our easy-to-use interface allows anyone to pickup and run with the platform quickly with minimal documentation. New hires and even potential hires can be trained and pre-trained easily, making the onboarding process smooth and hassle-free.

Software Description:

CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects.

Easy to install, CrazyCall requires no download or technical skills. Start making and receiving calls directly in your browser within minutes of creating your account. With our automatic dialer you no longer need to dial numbers manually. You can also set rules to efficiently manage your outbound & inbound queue or reschedule calls automatically.

Save money while serving international markets with free minutes in every plan and competitive connection rates. CrazyCall also lets you choose phone numbers from over 60 countries, so you can always appear local to your leads and clients.

Add users to your account and easily monitor your team progress with live call listening and dashboards. Use call recordings to evaluate and enhance the quality of every conversation. Get up to speed on your project’s performance with real-time reports and optimize your strategy on the spot.

Expand and refine your contacts database with CrazyCall’s Click-to-Call add-on. Use it to add phone numbers to your list as you browse the web, make and receive calls and close every contact with a meaningful status.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • SCORM
  • Student Registration
  • Class Management
  • Analytics
  • Dashboard
  • Feedback Management
  • Email Integration
  • Notifications
  • Onboarding
  • Employee Database
  • Attendance Tracking
  • Employee Onboarding
  • External Integrations
  • Data Visualization
  • Data Import
  • Data Export
  • Multi-User
  • Scheduling
  • Video Courses
  • Personal Learning
  • Corporate/Business
  • Employee Training
  • Gamification

Features:

  • Custom Data Forms
  • API
  • Softphone
  • Multi-User
  • Employee Engagement
  • Dashboard
  • Click-to-Dial
  • External Integrations
  • Customer Management
  • Notifications
  • Data Export
  • Data Import
  • Contact Management
  • Scheduling
  • Lead Management
  • Call Recording
  • Call Tracking
  • Call Disposition

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

  • Cloud-based learning platform for small, medium and large businesses

  • Responsive web and mobile learning management system (LMS)

Summary:

  • Analytics and KPIs

  • Fast setup

  • Agent panel

  • Cloud-based app

  • Dialer and matching

  • Integrations

  • Visual script creator

  • Campaign wizard

  • Personalized interface

Pricing:

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Free Trial

Free
Included in plan:
  • 30 day free trial
  • Demo and walkthrough available
  • Unlimited Course Authoring included
  • Account Administration included
  • 1 GB of storage included
  • No credit card required

Small 100 Plan

$200.00
100 user(s) / month
Included in plan:
  • Flat fee for 100 active users
  • Discounted overflow rates
  • Email support and basic documentation
  • 5 GB of storage included
  • Unlimited courses

Plan B

$22.00
1 user(s) / month
Included in plan:
  • 500 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Free inbound calls

Plan A

$11.00
1 user(s) / month
Included in plan:
  • 200 free minutes to 123 countries
  • Free phone number
  • Free inbound calls

Plan C

$45.00
1 user(s) / month
Included in plan:
  • 1250 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Unlimited call recordings storage
  • Free inbound calls

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    Does this service integrate with any other apps?
  • GoToMeeting
    WebEx
    Skype
    Google Hangouts
    Microsoft Office
    GSuite

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes absolutely! Our support teams are always available to assist you with any requirement.

  • Who are the main user groups of this service?
  • Any company or organization with 500 or more employees in the following sectors:
    Information Technology
    Pharmaceuticals
    BPOs
    Manufacturing
    Civil Aviation
    Energy
    Banking and Finance

  • Does this service offer an API?
  • Yes, APIs are available upon request

  • What are some applications this service is commonly used in tandem with?
  • GoToMeeting
    WebEx
    Skype
    Google Hangouts
    Microsoft Office
    GSuite
    SAP HRMS
    PMS

  • What is this service generally used for?
  • Delivering courses for learning or training over the internet
    Generating detailed reports based on users, courses or attempts
    Generating in-depth analysis of learner participation and interaction
    Accessing training materials on mobile devices
    Authenticating users to ensure accurate training delivery
    Employee engagement

  • What platforms does this service support?
  • Google Chrome browser on any device
    Mozilla Firefox browser on any device
    Apple Safari Browser on any device
    Native Android App
    Native iOS App

FAQs:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
39.6k
Followers:

Publisher:

Founded:
-
Based in:
Mumbai
Employees:
11-50
Likes:
562
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.25k
Followers:
811

Other:

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Courseplay
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses CrazyCall
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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