Compare RingCentral vs Aircall vs Zoho Books

Aircall

VoIP
 (23)
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Crozscore:

86%
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84%
36%

Crozscore:

92%
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97%
46%
interest rising

Crozscore:

87%
what is this?
83%
65%
interest rising
RingCentral screenshot view 4 more Aircall screenshot view 3 more Zoho Books screenshot view 5 more

Software Description:

This service offers PBX features such as multiple extensions; Call control; Outlook, Salesforce, Google Docs, DropBox and Box integration; SMS; video conferencing and web conferencing; fax; auto-receptionist; call logs; and rule-based call routing and answering.
It is flexible, cloud-based VoIP PBX service packed with advanced features, and gives its users a fully featured phone system that integrates with several business applications (Gmail, Outlook, Salesforce, Zendesk, Desk.com) so they can make calls without leaving the program.

Software Description:

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

Software Description:

Zoho Books allows you to create, manage and edit sales and purchase transactions like invoices, estimates, PO, SO, credit notes, bills and expenses and more. You can connect your bank and credit card account in Zoho Books and categorize transactions instantly. The dashboard and reports section give you the insight to make smart decisions instantly.
Zoho Books streamlines business processes and you can create custom workflows to automate these processes. You can invite your customers to the client portal, so they can make online payments and view all transactions as well.

You can also invite more users and your financial advisor to Zoho Books. Create a custom role and invite these users with restriction to specific modules if you desire.

Features:

  • Call Tracking
  • Call Disposition
  • Softphone
  • File Transfer
  • Video
  • Video Courses
  • Chat

Features:

  • Batch Permissions & Access
  • Data Visualization
  • Data Export
  • Data Import
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Lead Management
  • API
  • Time Management
  • History/Version Control
  • Scheduling
  • Multi-User
  • External Integrations
  • Call Disposition
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Analytics
  • Contact Management
  • Contact Sharing
  • Notifications

Features:

  • Analytics
  • API
  • Chat
  • Inventory Tracking
  • Marketing Automation
  • Batch Permissions & Access
  • Notifications
  • Attendance Tracking
  • Timesheets
  • File Transfer
  • Data Import

Summary:

  • Available phone numbers: Freephone numbers; Local numbers; Non-geo numbers; International numbers.

  • Cloud PBX: Hosted PBX service; Auto-Receptionist; Multi-level IVR;User templates; Music on hold; Extensions; Dial-by-Name Directory; Call Monitoring.

  • Phone service and devices: VoIP service; Caller ID control; RingOut®; RingMe®; Desk phones; Conference phones; Analogue adapters; Desktop app.

  • Call management: Answering rules; Call Forwarding; Automatic Call Recording; Presence; Call Flip; Call Park.

  • Voicemail and greetings: Voicemail; Voicemail-to-email; Visual voicemail; Greetings.

  • RingCentral Messaging: Unlimited texts; Mobile devices.

Summary:

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts

Summary:

  • Invoicing: create, manage and send customer invoices and accept online payments.

  • Bills: manage vendors and keep track of the bills to be paid.

  • Expenses: upload expense receipts and track business expenses

  • Banking: connect online bank and credit card feeds.

  • Workflows: trigger email notification and field updates in Zoho Books with custom workflows

  • Reports: access more than 40+ reports in Zoho Books including Balance Sheet, P&L

Pricing:

  • Credit card required: No
  • Entry: £9.99 month/user.
    Standard: £16.99 month/user.
    Premium: £24.99 month/user.
    Enterprise: £34.99 month/user.
    All options have 30 day free trial.

Pricing:

  • Starting from: $9.00/month
  • Credit card required: No
  • Basic: $9/month
    Standard: $19/month
    Professional: $29/month

FAQs:

    Who are the main user groups of this service?
  • RingCentral is a feature rich VoIP phone system for medium-sized businesses.

  • What is this service generally used for?
  • RingCentral is generally used as a cloud-based business phone system.

  • What platforms does this service support?
  • It works on: Android, iPhone-iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • Does this service integrate with any other apps?
  • Integrations: Cloud storage integration, Microsoft Outlook, Salesforce, Zendesk, Desk.com, Google, Oracle Sales Cloud.

  • Does this service offer an API?
  • RingCentral has an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
Paris
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
-
Likes:
172k
Followers:

Other:

Who uses RingCentral
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aircall
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho Books
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, Portuguese, French, Chinese, Swedish, Italian, Japanese, English, Dutch
Regional Restrictions:
Exclusive edition of Zoho Books is available in US, UK, Canada. We also have a global edition for rest of the world.
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